New Homes Mortgage Helpline Omdömen 

5 475
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have a live time membership with New Homes and we are glad we do! First contact was Olivia and she was fantastic and made me feel more comfortable to proceed with New homes than other comp... Se mer

Betygsatt 5 av 5 stjärnor

The whole experience has been 5 stars from start to finish! The team who dealt with our new mortgage, made a stressful process into nothing short of a straight forward and quick process. We would high... Se mer

Betygsatt 5 av 5 stjärnor

This is the second time I have used The New Homes Group for my mortgage process and they haven't disappointed yet again. Everyone I have spoken to has been lovely and helpful, especially John Harvey,... Se mer

Betygsatt 5 av 5 stjärnor

Had a fab experience with NHMH from start to finish. From first appointment to mortgage offer in less than 2 weeks. Thank you to Charlotte and Heather. :)

Företagsinformation

  1. Hypoteksmäklare

Skrivet av företaget

You can stay in touch with the latest news and what's happening at The New Homes Group and in the housebuilding industry by following us on Twitter.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(5 475)

196 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication, went above and beyond to make use feel secure and reassured at all stages of our mortgage application. A special shout out to Zoe Burton! Thanks for all your help :)

11 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a wonderful experience with New…

We had a wonderful experience with New homes mortgage. Especially Megan and Lewis were wonderful. They were able to give us tailored advice and guidance based on our needs. Especially we found it really helpful when Megan was keeping us in the loop constantly and updating us with the progress every 48 hours. 100% recommend!!!

9 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Support Through the Mortgage Process by Michaela

Working with Michaela Withers to secure our mortgage offer made what could have been a incredibly stressful experience completely seamless. From our very first consultation to the moment our formal mortgage offer landed in our inbox, her efficiency, clear communication, and industry expertise were second to none.

7 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New homes group

I cannot thank Andrew and Ian enough for all the help and support they gave me throughout my property journey.
Both of them helped me immensely with the completion of my sale. They were always there whenever I needed them and were extremely helpful from the very beginning right through to the very end, until the sale successfully completed.
They handled everything for me like perfect guardians and companions. They never left my side until everything was completed, and they genuinely shared the hassle, pressure and stress along the way.
I truly appreciate the time, effort and dedication they put in throughout the entire process. Their support made a very stressful journey much easier for me and my family.
I would highly recommend New Homes Group to anyone looking to start their journey of buying or selling a property. From my personal experience, they are one of the best in the market.
Thank you again, Andrew and Ian, for everything you have done. ⭐⭐⭐⭐⭐

4 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic experience!

What a fantastic experience from start to finish!

From the initial consultation through to sourcing the mortgage, the whole process was handled brilliantly. Every member of the team was helpful, professional and genuinely committed to making the journey as smooth as possible.

Buying a new home can feel like a full-time job in itself 😂, with paperwork, questions, phone calls and enough documents to make you wonder if you’re buying a house or applying for a passport! But the New Homes Group made the entire process feel surprisingly seamless.

The regular email updates, follow-up calls and clear communication at every stage made a huge difference. I always knew what was happening, what was needed and what the next step was. That level of communication gave us real confidence throughout the process.

A big shout-out to Oliver, who was there from our initial conversation, and to Shaun, Zoe, Sydney and Michaela. Thank you all for your professionalism, patience and support.

If you’re considering buying a new home and want a team that will guide you through the process, communicate with you and make what can be a stressful journey feel much easier, I would genuinely recommend **New Homes Group**.

From our experience, you can go into the process with confidence knowing you’re in good hands.

Thank you, New Homes Group, for making our journey such a fantastic experience! 🏡👏

25 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and support…

Excellent service and support throughout the mortgage process from Megan and Assad.

I would highly recommend the team for their support throughout my mortgage application. Buying a new home can be quite stressful, particularly when there are lots of documents, requirements and different parties involved, but the team were professional, helpful and reassuring throughout the process.

They kept me updated at each stage, answered my questions and helped guide me through the additional information and documentation requested by the lender. Even when there were a few complications along the way, they continued to assist and keep things moving.

I’m very pleased to say that my mortgage offer has now been issued, and I’m really grateful for the work and support provided by the team to get me to this stage.

Thank you for all your help and patience. I’ve had a positive experience and would happily recommend your services to anyone looking for a mortgage broker.

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From the initial enquiry the team at…

From the initial enquiry the team at New Homes mortgage helpline kept us updated and informed. Carly was fantastic in explaining our options and spent a lot of time with us making our application, Michaela was then great at keeping us up to date , progressing our application and delivering the good news that we had a mortgage offer.

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really excellent service

Really excellent service. Went from initial enquiry to fill mortgage offer in under 2 weeks. Thanks to the guidance and preparation by our broker in a extensive Teams meeting, all documents were prepared and submitted on the same day and no follow up questions were needed. Took all the stress out of dealing with providers ourselves, which we can put in preparing for the move!

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend 100%

Would recommend 100%, from the initial call to them through to receiving the mortgage acceptance has been a seamless process. Wendy, Lewis and Emma have been amazing throughout, extremely knowledgeable, professional, friendly and helpful. It’s been 20 years since we last arranged a mortgage and I was daunted by this as the process has changed a lot since then. No need for the worry though as we new homes mortgage helpline have kept things clear and simple throughout. Would recommend to anyone going through the process!

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Team is amazing

The team at New Homes are amazing. They have been so supportive, understanding and have explained every step to us. They have truly made our first time buying experience so easy.

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Because of you we have our dream home

Liam, Lindsay and Marina were all so helpful to us when the process felt daunting. The Pressure of the housing market and mortgage rates almost made us give up on buying; however, they reassured us all the way, helped as much as they could and were always available for any questions. Now we have our offer and are looking forward to moving into our dream home.

Thanks from Victoria and Jeremiah

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Although we had some challenges…

Although we had some challenges initially but I’m glad we ended up having an amazing experience. Michaela was really helpful and professional all through the process.
Another happy and satisfied customer added to the list 😊

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience- Excellent support throughout

As a first-time buyer I had a great experience with New Homes Mortgage Helpline. Megan and Declan were both very helpful, friendly and professional throughout. They were always quick to respond, explained everything clearly, and made the whole mortgage process much less stressful. Thank you both for all your support.

21 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mortgage in Principal Support

We spoke to Callum Anderson, who was super helpful and kind to us as we started to approach getting our first mortgage. If we could provide more stars, we would. Excellent service and support. A huge thank you.

24 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An Absolute Lifesaver - Carly made the impossible feel easy

Being a first-time buyer is daunting, especially when you don't know the first thing about mortgages. I was so anxious about getting it wrong. But then I met Carly from New Home Mortgage Helpline, and she completely put my mind at ease.

She is wonderfully down-to-earth and never once made me feel silly for asking basic questions. She explained everything thoroughly, helped me secure a fantastic rate, and took charge of my Help to Buy Wales application, making the whole journey so much quicker than I ever expected.

Carly has this incredible ability to anticipate what’s coming next and gets it done before you even have to ask. She goes way beyond her job description. New Home Mortgage Helpline is so lucky to have her. I genuinely couldn't have done this without her!

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Kalib and Josh!

Fantastic experience dealing primarily with Kalib but also supported by Josh. From the start they were incredibly personable, took the time to explain things clearly and acted very quickly to ensure there were no hold-ups. Would highly recommend to anyone.

20 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with NHMH

Our experience with NHMH (and TORC24) has been great, from the beginning with early enquiries through to offer. I have no doubt this great service will continue as well through to exchange and completion, and for future mortgages with their loyalty membership. Everyone we have dealt with (in particular Joe Pick, Stuart Allen, and Michaela Withers) have been a fantastic help and continually kept us up to date with the process and provided us with invaluable advice. We would have no hesitation recommending their services to anybody.

20 juli 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer