Emma Vince was excellent from start to finish, really helpful and friendly, answered every question we had with no issues and got our offer issued efficently and smoothly, what more could you want! Wh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We’ve had such a great experience with New Homes Mortgage Group! They’ve been really quick with updates and always make sure to chase the relevant people whenever needed. It’s been so helpful havi... Se mer
The whole process, from the mortgage appointment to assess our requirements with Assad, to Megan keeping me in the loop at least twice a week when awaiting mortage approval was second to none. Everyon... Se mer
We have a live time membership with New Homes and we are glad we do! First contact was Olivia and she was fantastic and made me feel more comfortable to proceed with New homes than other comp... Se mer
Företagsinformation
Skrivet av företaget
You can stay in touch with the latest news and what's happening at The New Homes Group and in the housebuilding industry by following us on Twitter.
Kontaktuppgifter
CO3 0JS, Colchester, Storbritannien
- www.nhmh.co.uk
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Honestly the most straightforward team
Honestly the most straightforward team. They really know what they are doing and got me a mortgage to buy my first house! Marina and Richard! Thank you
Excellent Mortgage Experience from Start to Finish
We had an excellent experience with New Homes Mortgage Helpline, especially working with Declan throughout our mortgage application process.
Declan was incredibly supportive, professional, and responsive from start to finish. He kept us updated at every stage, explained everything clearly, and was always available to answer our questions. Buying a home can be stressful, but Declan made the whole process much smoother and gave us confidence every step of the way.
We are very grateful for his help in securing our mortgage offer and would highly recommend New Homes Mortgage Helpline to anyone looking for expert mortgage advice and outstanding customer service.
As a first time buyer
As a first time buyer, going through this process can be very stressful and intimidating. I started my house buying process and from the word go, Naamah from New Home Mortgage was fantastic. I couldn’t have asked for a more portage advisor. She was so patient, answered all my questions, gave the best advice from her professional point of view and reassured me every step of the way. I would sometimes email her anxiously and she would reassure me by calling me or organising a team’s call.
It is very rare you meet someone who loves their role wholeheartedly , someone so passionate and caring. I am so grateful to have gone through this house building process with Naamah by my side.
If you need any help I would recommend her anytime. She’s just great. I would 100% recommend her
Thanks again
Tatenda
Support from start to finish
We felt really supported by Megan Dean throughout the process and were reassured by regular updates both on the phone and via email, and even post mortgage offer. The service is great for first time buyers especially, NHMH provide step-by-step guides to support you through the whole process of buying a home. The only thing we would advise is to do research on life insurance etc and not feel pressured into doing it through your mortgage advisor.
Great service
Great service, they kept me informed throughout the whole process. Very good customer service would recommend to everyone. Thanks Michaela and Aaron.
Our mortgage advisor said that he…
Our mortgage advisor said that he didn’t see a problem with obtaining a mortgage. So we proceeded with the application. Then the lender rejected the application as the house we were buying could only be sold to someone with local connections to the area. The mortgage advisor did not show any due diligence in the whole process and we are really unhappy. We paid 399 for a life time advisor but as soon as the mortgage did not get accepted it was impossible to gain contact with advisor.
Very unhappy with the service I have received after being told it would be straight forward.
We have excellent experience with New…
We have excellent experience with New Home Mortgage. Kieron Martin Michaela Withers have been brilliant throughout the process and made the whole process stress free. We would high highly recommend who is looking a smooth mortgage process
Supportive and helpful
As a first time buyer all was new to me and my partner. Thaks to Lewis and Megan we get through very smoothly and without any problems. Always ready to help, answers all questions and very supportive. Really appreciate approach and understanding.
Smooth experience with NHMH
I had a smooth experience with NHMH, the advisors were professional and always available to answer any question I had.
I want to say a big thank you to Naamah & Megan for guiding me through this process.
Supported every step of the way by Marina
Marina Leonard took over as my mortgage progressor once the initial stage was complete, and I couldn't have felt more supported and looked after. She kept me up to speed at every step of the process, and when a couple of hiccups arose with the mortgage provider, she did whatever was necessary to iron them out — chasing the provider and keeping me fully in the loop throughout. She was always cheery and encouraging, while fully managing my expectations and never promising more than she could deliver. Hopefully I won't need a mortgage again, but if I did, I'd definitely come back to NHM and ask for Marina by name.
Mortgage experience
Michaela Withers and the entire team provided an outstanding service throughout our mortgage application. We received regular updates every few days, which kept us fully informed and reassured at each stage of the process. The whole experience was seamless and handled with professionalism from start to finish. We were extremely pleased with the service and would highly recommend the team.
Mortgage appointment Monday
Mortgage appointment Monday, mortgage offer out Friday, turning this plot around to move in, within 3 weeks working along side PLS solicitors, couldn’t ask for more from them both, great service
FTB mortgage
Excellent service for all my needs as a first time buyer. The help I received from Phillipa and Michalela was exceptional from start to finish. I would highly recommend New Homes mortgages.
This was my first time buying a home…
This was my first time buying a home and I was expecting it to be an extremely stressful time. However, NHMH were genuinely fantastic and extremely helpful. All my enquiries were answered in a timely manner and all staff genuinely wanted to help and did everything they possibly could to do so! I specifically worked with Lindsay, Emma and Karen and they were all brilliant. Will definitely be using them again when it comes to remortgaging. Thank you!
Really easy and stress free
Jemima and Declan have been great help…
Jemima and Declan have been great help throughout the process, would highly recommend!
Excellent Experience from Start to Finish
This was our first time using New Homes Mortgage Helpline, and we were initially unsure what to expect. However, the service we received was excellent throughout the entire process.
A special thank you to Emma, Jasmina and Amrit for their professionalism, patience and regular updates. Their communication and support gave us great peace of mind and ensured we always knew the progress of our application.
The whole experience was smooth and stress-free, and we would highly recommend New Homes Mortgage Helpline to anyone purchasing a new build home.
Thank you again for all your help!
As first time buyers we can definitely…
As first time buyers we can definitely recommend New Homes to anyone, very professional and happy to explain everything for people who haven’t experienced this before. In particular Michaela and our advisor Lucas were amazing, keeping us regularly updated throughout the process.
They couldnt be more helpful
I cant recommend this company enough through all of my question. a house change and multiple changes to my mortgage to get the best rate Declan has been outstanding in the way he has communicated with us and how he has explained the pros and cons of each option cant recommend enough.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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