I was able to visit a store, see and sit in the armchair I’d seen online. Delivery was very quick after I’d ordered. My purchase is exactly what I wanted. Delivery at £70 was a lot I thought but did... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... Se mer
Företaget har svarat
The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... Se mer
Företaget har svarat
We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Trädgårdsmöbler
- Inredningsarkitekt
- Butik med kökstillbehör
- Butik med vardagsrumsmöbler
Om Neptune - Winchester
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
Alresford Road, SO21 1HL, Winchester, Hampshire, Storbritannien
- 01962 850 556
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were very good
Staff were very good, interested, found flowers we wanted, packed them beautifully. And a beautiful store
Thsnkyou

Svar från Neptune - Winchester
Delightful staff
Delightful staff, excellent service, prompt delivery and an added bonus of a very nice hessian bag!

Svar från Neptune - Winchester
always very helpful ,however small or…
always very helpful ,however small or large your purchase is.
delivery came on time all stress free.

Svar från Neptune - Winchester
I needed two new sofas
I needed two new sofas, and so I qualified for a Neptune designer and she was amazing. My sitting room was transformed from a very ugly grey room, to soft blues, greens, two wonderful large Eva sofas, large footstool, two Matilda chairs, some Coniston tables, and now the room is relaxing, but also smart, and great for entertaining.

Svar från Neptune - Winchester
Floral Masterclass
We had a great morning attending the recent floral masterclass, all staff friendly, knowledgeable and welcoming - have been highly recommending!
(and purchasing a vase in the sale an added bonus), Thank you

Svar från Neptune - Winchester
Excellent product and service
Excellent customer service in store. We looked at a number of tables. Staff were knowledgeable but didn’t push and left us to ponder while we made our decision.
We were informed of delivery date which we needed to change.
The delivery drivers were also excellent. They assembled the table with great respect for our property. I would have given 5 stars but no attached info on product maintenance.

Svar från Neptune - Winchester
Great floral workshops
I absolutely love Neptune. The workshops are extremely interesting and give me lots of ideas to create floral displays at home.The staff make you feel so welcome and it's great to chat to like minded people over great coffee! Thankyou!

Svar från Neptune - Winchester
Another excellent demonstration …
Another excellent demonstration from Andrea this morning at the floristry masterclass. I now have a gorgeous arrangement of real and faux flowers to admire.

Svar från Neptune - Winchester
Professional Neptune Fitters
Our TV unit was delivered with a piece missing so we had to call customer services to arrange a follow up delivery. The follow up team who put the TV unit together were very helpful and efficient and helped me set up the TV as well.

Svar från Neptune - Winchester
Always enjoy a shopping trip to the…
Always enjoy a shopping trip to the Winchester branch of Neptune the staff there are absolutely lovely always so friendly and welcoming and extremely helpful.

Svar från Neptune - Winchester
Amazing service! The staff at the Winchester branch are…
The staff at the Winchester branch are fantastic! Andrea and her team were attentive and have helped us find the perfect items for our new home

Svar från Neptune - Winchester

Svar från Neptune - Winchester
Staff at the Winchester store are always friendly and helpful
Staff at the Winchester store are always friendly and helpful. My recently placed order with them arrived quickly. I have also previously had my kitchen designed and fitted by them. Extremely happy with the finished product and customer service.

Svar från Neptune - Winchester
Couldn’t have been more helpful and the…
Couldn’t have been more helpful and the order arrived super quick

Svar från Neptune - Winchester
As always at Neptune…
The staff at the Winchester shop were really welcoming, helpful and kind. Nothing was too much trouble, they even got a bowl of water for my dog. That’s real kindness!

Svar från Neptune - Winchester
Wonderful Winchester
Walked into your Winchester store and was greeted by the gorgeous staff. Super helpful. Bought one of your dreamy coffee tables. Lizzie was super efficient and helpful with delivery etc. also have great advice with regards to paint choices for a south facing room. Amazing service and wouldn’t hesitate to go to your store again. Your staff are a credit to your brand name.

Svar från Neptune - Winchester
Great Experience
Beautifully presented showroom. Great customer service. Excellent quality and really lovely home furnishings and accessories.
Replacement table
We unfortunately had an ongoing problem with our Henley extending table which we purchased from Neptune Winchester. We explained the problem to Ella who made arrangements for the table to be inspected by Neptune technicians who agreed that there were problems with the table and it could be replaced.
Ella arranged with Natalie at Neptune Reading for my wife and I to visit as the store had a greater range of tables to view.We finally decided on the Arundel table and Ella agreed a date for the collection of the Henley table and replacement Arundel table.
Both Ella and Natalie were absolutely brilliant, terrific customer service and certainly great Ambassadors for Neptune.

Svar från Neptune - Winchester
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







