I was able to visit a store, see and sit in the armchair I’d seen online. Delivery was very quick after I’d ordered. My purchase is exactly what I wanted. Delivery at £70 was a lot I thought but did... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... Se mer
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The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... Se mer
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We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Trädgårdsmöbler
- Inredningsarkitekt
- Butik med kökstillbehör
- Butik med vardagsrumsmöbler
Om Neptune - Winchester
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
Alresford Road, SO21 1HL, Winchester, Hampshire, Storbritannien
- 01962 850 556
4,7
Utmärkt
194 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Neptune - Winchester
Thank you for your kind review we look forward to seeing you again soon at Neptune Winchester.
Neptune Winchester Pembroke book cases
We had great advice in store about the colour and size of the product when making our choices and accurate information about delivery dates and fitting details. As always the products were of a beautiful quality and the Neptune fitter arrived on time, was immaculate in appearance and in carrying out the work - took care to cover and protect floors and was polite and friendly -in short a really good ambassador for your brand
15 februari 2024
Svar från Neptune - Winchester
Thank you for your kind review we look forward to seeing you again at Neptune Winchester.
Great buying experience All the staff were helpful
All the staff were helpful, friendly and honest. Our buying experience was first class and everything arrived when we expected except one change which was dealt with in advance
8 februari 2024
Svar från Neptune - Winchester
Thank you for your kind review we all look forward to seeing you again at Neptune Winchester.
Svar från Neptune - Winchester
Thank you for your kind review we look forward to seeing you soon at Neptune Winchester.
Good service happy with the products
5 januari 2024
Svar från Neptune - Winchester
Thank you for your review we look forward to seeing you again soon at Neptune Winchester.
Beautiful quality products and…
Beautiful quality products and excellent customer care!
13 december 2023
Svar från Neptune - Winchester
Thank you for your kind review we look forward to seeing you again at Neptune Winchester.
Bought a gift card for my sister in…
Bought a gift card for my sister in law, I’m so excited to see what she buys.
21 november 2023
Svar från Neptune - Winchester
Hello Rowan, thank you so much for taking the time to leave your review - we are so grateful and we hope your sister is delighted with her gift card! Warmest wishes, Amy F
Staff in Winchester store were very…
Staff in Winchester store were very polite and helpful.
Also, delivery team were very polite and organized.
Overall experience we were very happy with.
16 november 2023
Svar från Neptune - Winchester
Thank you for your review, we look forward to seeing you again soon at Neptune Winchester.
Easy to order on line and arrived quickly
Easy to order on line and arrived well packaged within a few day.
16 november 2023
Svar från Neptune - Winchester
Thank you for your review.
We love visiting Neptune for…
We love visiting Neptune for inspiration and ideas
We’re currently accenting with ‘rhubarb and apricot’
Such lovely people there
15 november 2023
Svar från Neptune - Winchester
Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.
Very helpful with my order and chased…
Very helpful with my order and chased up the order for delivery
14 november 2023
Svar från Neptune - Winchester
Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.
Fantastic time - wreath making at Neptune
My daughter surprised me with a Christmas wreath making session at Neptune this weekend, and I just wanted to say how blown away I was! Andrea and the staff there were so friendly and accommodating, we were offered a coffee and mince pie on arrival, and a delicious glass of mulled wine whilst we were wreath making!! Andrea was lovely, she guided us through the wreath session with lots of advice and patience, we never felt rushed. There were 8 of us and after a couple of hours we all had made amazing wreaths! Such a lovely experience and such a great start to Christmas festivities!! Thank you so much
12 november 2023
Omdöme utan inbjudan
Svar från Neptune - Winchester
Thank you so much for your kind review, we look forward to seeing you again soon at Neptune Winchester.
The Christmas Wreath Making Workshop was amazing!
I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas wreath. The whole experience was 10/10 from start to finish. Amazing value for money. Every detail was thought out to a T, from the tea, mince pies and mulled wine, to the gorgeous foliage for our wreaths - the list goes on! Will absolutely be booking onto future workshops!
12 november 2023
Omdöme utan inbjudan
Svar från Neptune - Winchester
So glad you had a lovely time at the Wreath making workshop, we look forward to seeing you again soon at Neptune Winchester.
Brilliant workshops!
I’ve attended two workshops at Neptune Winchester - flower arranging & more recently wreath making - and I cannot give a more glowing review! Andrea, the store manger, is so knowledgeable and helpful and I’ve learnt so much attending both workshops with the bonus of leaving the wreath workshop with a stunning wreath! Thank you so much 😊
12 november 2023
Omdöme utan inbjudan
Svar från Neptune - Winchester
Thank you so much for your kind review, we look forward to seeing you again soon at Neptune Winchester.
Very happy with the product overall
Very happy with the product overall. Service was good. However, slightly disappointed that wall lights arrived with no fixing screws!
7 november 2023
Svar från Neptune - Winchester
Thank you for your review so sorry about the fixing screws, please do come into store and we will be happy to help.
Wonderful in every detailhave had the most superb experience…
We have had the most superb experience with Neptune.
From the care and patience from the lovely and knowledgeable Lizzie at the Winchester Neptune to the fantastic service from the Customer Care Team who organised a super quick delivery after we had made an error with our original delivery date.
We have found that this helpful and caring attitude is a constant in dealing with Neptune.
The sofas are also amazing. So comfortable and the fabric looks beautiful. Definitely worth the wait .
We would highly recommend Neptune for fantastic service and stunning products.
6 november 2023
Svar från Neptune - Winchester
Thank you so much for your kind review, We look forward to seeing you again soon at Neptune Winchester.
I will definitely go again
The staff were very friendly and helpful and I was very pleased with my purchases.
19 oktober 2023
Svar från Neptune - Winchester
Thank you for your review we look forward to seeing you again soon at Neptune Winchester.
Svar från Neptune - Winchester
Thank you for your review, we look forward to seeing you again at Neptune Winchester.
The staff & store are welcoming
The staff at Neptune Winchester are very helpful. I've had a lot of different orders recently and they dealt with each one as I requested.
The store itself is a lovely place to visit with lots of inspiration & a relaxing setting.
5 oktober 2023
Svar från Neptune - Winchester
Thank you Nadia for your kind review, we look forward to seeing again soon at Neptune Winchester.
Good service
6 september 2023
Svar från Neptune - Winchester
Thank you for your review we look forward to seeing you again at Neptune Winchester.
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