Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fantastic experience as always. Alex was very helpful and friendly and showed me various options that would meet what I was looking for. Always a warm welcome at the store. I know that the furnit... Se mer
Företaget har svarat
Great team, lovely people. No pressure just good advice. Fantastic products and sympathetic design ideas.
The product quality at Neptune is very high and it shows. Everytime we've been into a store, the staff are knowledgeable, helpful and friendly. We recently purchased the Overton bark picture from them... Se mer
Företaget har svarat
We ordered a larsson double wardrobe because it comes in multiple pieces, unlike many others. My shout out goes to the two delivery men and the care they took in getting a heavy solid wood wardrobe t... Se mer
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
New Road Southport, Mere brow, PR4 6JA, Southport, Lancashire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My favourite place to visit. Staff are very great and when I've asked for advice they've been very helpful. When I've ordered items they've arrived promptly.

Svar från Neptune - Southport
Amazing as always. Beautiful quality furniture and super helpful staff

Svar från Neptune - Southport
Delivery arrangements were haphazard Order Arrived separately 2 weeks apart and had bad crush marks which are still present 4 weeks on. Quality of upholstery work not as good as I would expect for price of over £4500 for 1 small settee and 6 dining chairs. Wavy seams and inconsistent folds. Had I realised these were made in China and not uk or Europe I probably would not have ordered here. I’ve had better quality and delivery from cheaper uk suppliers. Neptune presents itself as a uk based company and isn’t explicit in its use of Chinese manufacture.

Svar från Neptune - Southport
The staff at the Mere Brow, Southport branch were very friendly and helpful. We had two furniture deliveries and on each occasion the delivery men were polite, organised and respectful. We love our dining chairs and also the large dresser! They have been much admired and we are very proud of them.

Svar från Neptune - Southport
Gorgeous products, I'd buy just about everything in the shop if I could afford to do so.
Service always excellent, very helpful too with suggestions.

Svar från Neptune - Southport
Don't hesitate purchasing from Neptune at Southport, everything was a joy from the design process to installation by Rob . My kitchen and utility are stunning with so many design features which make them a joy to use and a sight to behold.

Svar från Neptune - Southport
Fabulous service from start to finish . You feel like you can trust them to deliver quality and timescales . And they did . The fitting service is second to none .

Svar från Neptune - Southport
Excellent service and lovely helpful staff as always.

Svar från Neptune - Southport

Svar från Neptune - Southport
Excellent company to deal with. They are more expensive than others but they offer another level of style. Very nice staff both in store and right thru administration to delivery guys.

Svar från Neptune - Southport

Svar från Neptune - Southport
Good quality furniture delivered in a sensible time scale . Very happy with Neptune

Svar från Neptune - Southport
One of the strangest stores I've ever been in! It's like being in someone's house but it's SO nice! Very friendly staff and could quite easily spend a fortune in there!

Svar från Neptune - Southport
Thank you so much for helping us choose ( especially Lindsey) and purchase the furniture we took delivery of yesterday. It fits perfectly and looks amazing, exactly as we’d hoped. The quality is excellent and the colour perfect.
The wait was well worth it! The delivery team arrived early, were well organised and it was delivered well packaged, with everything taken away.A lovely store, a pleasure to deal with and very friendly, knowledgeable, helpful people. Thank you

Svar från Neptune - Southport
I love the whole experience of shopping at any Neptune store and every item I have ever bought has been of the highest quality and standard and the Neptune team are lovely

Svar från Neptune - Southport
Purchased small and medium storage jars with lids for tea, coffee and sugar - look great on counter top. Good quality, very pleased with the items.

Svar från Neptune - Southport
The table and chairs are high quality and look wonderful. I was disappointed that it took 14 weeks from ordering to delivery. Because of the weight of the table, it is a 2 person task to insert/remove the central sections. Also, unlike my other Neptune table, there doesn’t seem to be an under table area for storage of the spare sections.

Svar från Neptune - Southport
Helpful staff and a lovely show house setting make browsing and shopping a real pleasure. Neptune products are beautifully displayed and the quality of the goods is unmistakable. I love going there.

Svar från Neptune - Southport
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.