Neptune - Farnham Omdömen 

Having wanted a new kitchen for several years and been unable to find anything that really appealed to me and warranted the upheaval associated with installing a new kitchen, a friend suggested visiting Neptune in Farnham. It is a really lovely store with a great range of kitchens displayed which are all such superb quality and craftsmanship.

I booked a design consultation with Gill Morrison who I would highly recommend. Gill was so professional yet extremely easy to talk to and most helpful throughout the entire design process and installation of my kitchen. She had endless patience with my continual changes to the design as it was difficult trying to fit in all my requirements due to the low ceiling and awkward shape of the room. I am absolutely delighted with the end result which is not only beautiful but so practical. Thank you Gill for helping me to obtain my perfect kitchen.

I would also like to thank the rest of the Neptune team - Ellie who responded quickly and efficiently whenever I had a query and Gill was not available, Ian Williams the project manager who ensured the delivery and installation of the kitchen went smoothly and was always available if we had any queries, Ian the fitter and Tom the painter who were extremely tidy and meticulous in their work.

Chris & Josh were a really helpful and kind delivery team. Took extra care during the install and even helped move my old sofa into place too. Cheers!

Delivery no longer a premium service. I paid £30 delivery for a £1,400 order, surely a delivery fee on an order of that value should be standard. But not only was it chargeable it wasn't delivered by Neptune but by DPD. I am used to the service where they schedule the delivery and take away the packaging but it was delivered with 12 hours notice and left the packaging. However, the in store team was great at helping me purchase the items and I would rate them 5 stars.

I’ve just had the most amazing surprise, my dream Wycombe table delivered by the lovely Steve & Dave this morning. Even a Happy Birthday song to go with it! Thank you for going above and beyond for me.
M Mayhew
Neptune Farnham

From ordering In the Farnham store to delivery 4 days later by Clint and Marcin the service was flawless and two nicer delivery men you couldn’t meet. Five star service.

Before I even got to ordering a design service, the Farnham team was very good at explaining what I am going to get and how to get the best of the service.
The designer, Ilyeash, was amazing from the very beginning of the project to the end, very supportive and understanding, and more so - accommodating. With a good eye for detail. And surprisingly good at reading into what exactly would suit us in terms of the design and style.
Neptune's own delivery team - is the best I have seen so far.
I would definitely recommend this team if you want to get your design done. Our place has changed the way it feels for me and it was exactly what I wanted to achieve, without realising how to do it.
The Neptune team helped me do exactly that.
Thank you!

Excellent help and advice from Caroline at Neptune in Farnham this morning.

The whole experience from ordering to delivery went very smoothly

its all gorgeous, lovely helpful staff in store and own delivery team. Fantastic!!

Great service and a supportive and friendly team at this store in Farnham. Thank you!

Your staff at The Farnham depot are excellent 👍

The delivery was 5-star! So thank you to Josh and Alfi.

However there were several delays with my order which got to be quite an issue as time went on. The Farnham store was helpful though in the end so I appreciate that!

Quality Quality Quality all the way through from sale to delivery
Outstanding furniture with a full guarantee, We waited a long time for the order but it was do worthwhile

Neptune Farnham hosted a delightful Floral Art workshop with Keeli and Jade from White Lilac on Saturday morning at the store. It was such a lovely event, informal yet informative with expert guidance resulting in a beautiful take home floral display. I really hope this will be a regular thing at Farnham 🌸

Just spent a very enjoyable morning at a Floral Art workshop from White Lilac at Neptune. A lovely venue for creating beautiful floral art. The ladies from White Lilac made the all event very relaxed and fun.

An enjoyable and informative event. It was presented well with a warm and relaxed atmosphere. I would definately recommend it.

Always helpful.

Happy chaps no dramas
Courteous

A relatively small project for Neptune but our designer could not have been more helpful. We were guided through dimensions and configurations very smoothly and also given help with which lights and colour to have our bookcases painted. They look great and have already had so many compliments even though I have not arranged them yet. The joiners were wonderful and did a superb job - very professional, neat and tidy. It could not have been easier. Another great job by Neptune and thank you!

Our experience creating a new kitchen with Neptune Farnham couldn't have been better. From the initial design to the final installation, the team was professional, supportive and genuinely committed to making our kitchen perfect. Very special thanks to our amazing designer Danica who stuck with us over a long period and helped navigate some tricky complications with our project. Her patience and eye for detail made all the difference. Ian, our project manager kept things running smoothly and Lee and Tom did a flawless job with the installation and paint finish. A really fantastic team all round - thank you, we absolutely love our new kitchen :)