I’m lucky enough to be relatively near the Farnham store which is such a joy to visit, with a warm welcome every time I walk through the door, to decor and accessory changes in the fabulous room setti... Se mer
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We have just taken delivery our new Walton Four poster bed which we bought from the Farnham showroom. The bed is beautiful, the staff in the showroom were extremely helpful and Clint and Marcin who de... Se mer
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Beautifully curated collection. Quality used to be slightly better. The prices have become a little more inflated than products worth but probably due to import duties. Customer service department is... Se mer
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We are so pleased with our new Utility/Boot Room designed by the wonderfully talented Gill from Neptune, Farnham. Gill helped us every step of the way with the design process; choosing the right colou... Se mer
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Företagsinformation
- Möbelaffär
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Om Neptune - Farnham
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
16 Folly Hill, GU9 0BB, Farnham, Surrey, Storbritannien
- 01252 713 047
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Excellent Service and inspirational
I had such a fantastic afternoon visiting Neptune Farnham. I needed some inspiration for my living room and Rosie was able to offer some guidance and design ideas. The service was excellent and extremely helpful. Thank you
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A wonderful experience!
I recently visited Neptune Farnham to explore side table options, I was greeted at the door by a lovely welcoming assistant who asked if I needed any help. I ended up purchasing from the Edinburgh range after seeing it displayed beautifully in their showroom.
The store smelt wonderful and looked so Christmassy!
I always have such a wonderful experience every time I visit and want to say a special thanks to Rosie & Katrina for always being incredibly welcoming and helpful!
Thank you ladies!

Svar från Neptune - Farnham
I love this store!
I love this store, always have a great experience when shopping here. Walking in, I’m hit with the beautiful Neptune candle scents and stunning interiors. The friendly staff always greet me on arrival and are on hand if I have any questions.
We first discovered Neptune 5 years ago when looking for a new kitchen. The kitchen designers were amazing and we now have a dream kitchen which still looks as great as it did the day it was installed. The quality is excellent and I wouldn’t hesitate to recommend a Neptune kitchen and Neptune Farnham in particular.

Svar från Neptune - Farnham
Outstanding Customer Service
I cannot recommend Neptune Farnham highly enough, especially the very competent and charming Katrina, who above and beyond the call of duty, has gone out of her way to accommodate my demands. Renovating an old house and living abroad means that I am rarely in the UK for the designated delivery day in my area. However, Katrina and the Farnham team are so welcoming, efficient and always come up with a solution so I can get my furniture. This has now happened twice! (13/10/23 & 02/11/24)
The furniture itself is stunning—elegant, timeless, and crafted with exceptional quality—but it’s the exceptional service that really makes me feel like a valued customer. Thank you Neptune Farnham and a special shout out to Katrina!

Svar från Neptune - Farnham
Excellent design service an exceptional cabinetry
We have been undertaking a complete renovation of our Arts and Crafts house for a number of years. A Neptune kitchen and laundry were at the top of our must have list and guided the whole design aesthetic. Neptune Farnham, with Danica leading the team could not have done more to help us realise our vision. The quality of both the design service and all cabinetry materials right down to the last hinge is exceptional. I can not recommend them more highly.

Svar från Neptune - Farnham
Exceptional Design and Service for Our Edwardian Living Space
We couldn’t be happier with the outstanding service and beautiful designs from Neptune Farnham for our Edwardian living spaces. The attention to detail and the understanding of our home’s style and our habits were truly impressive.
A special thanks to Gill, who was simply amazing throughout the entire process. She listened carefully to our ideas, guided us with her expert knowledge, and delivered designs that exceeded our expectations. Her professionalism and warmth made the whole experience enjoyable and stress-free.
The quality of the products is superb, and the timeless elegance they bring to our home is unmatched. We’ve received so many compliments already!
If you’re looking for a team that blends expertise with exceptional customer care, I highly recommend Neptune Farnham. Thank you, Gill and the team, for making our vision a reality!

Svar från Neptune - Farnham
Very helpful staff and great…
Very helpful staff and great products.designs really helped, Jill sorted out a few issues here and there and solved them with no issue.
Very happy with our kitchen diner and designs for bedrooms (Kyra and Sarah) Jill and all Neptune staff including the delivery men have been super helpful and nothing has been too much trouble. I recommend Neptune based on their service overall

Svar från Neptune - Farnham
Our stunning kitchen
We could not have been more delighted in our Neptune kitchen. The whole process from beginning to end was wonderful and Gill really was at the heart of that experience. Nothing was ever too much trouble and the final design she came up with could not have been better. All the areas function beautifully and the quality of the workmanship is next to none. Even some tiny snagging issues were all dealt with by the team and by the end of it all, we felt like we had had such a positive and personal experience that it could not have been bettered. Gill became a friend to rely on who had such attention to detail, that nothing went unnoticed by her. Thank you all!

Svar från Neptune - Farnham
Last year I moved from a large house…
Last year I moved from a large house into an Apartment to downsize and also live in the centre of Farnham
a terrifying experience. However - Gill at Neptune made this experience for my husband and I so wonderful.
having had large, cosy family homes i wanted to maintain the feeling of welcome and homeliness while appreciating the fact my apartment was modern.
The whole experience with Gill and Neptune was amazing and I am so proud of our new home and have so many compliments when people visit us
I can strongly recommend Gill, Neptune and the quality of their service and furniture

Svar från Neptune - Farnham
“My happy place”
I absolutely love this store - the displays are perfection and it never fails to make me feel happy and gives me lots of inspiration. I found the staff in the Farnham store to be really friendly and helpful - overall a wonderful experience.

Svar från Neptune - Farnham
Always a pleasure to visit
Always a pleasure going to visit this store. The staff helpful and attentive and such a great choice of high quality interior and home wares

Svar från Neptune - Farnham
Love this store
Love this store, visit frequently for Interior inspiration, invaluable advice and amazing customer service. The store is beautifully presented, so much so I never really want to leave. Most recent visit was for their Christmas market and it was lovely to see local crafts in a relaxed non sale pressured environment. Will be back very soon

Svar från Neptune - Farnham
Excellent store, very friendly
Store very well laid out, stock presented in a very attractive way., found things I didn't know I needed! Staff very helpful and were able to give me advice on colour schemes and furniture for my rooms. Having recently moved into a new house this was very useful.

Svar från Neptune - Farnham
Christmas market
I visited the Christmas market at Neptune Farnham today where everything was beautifully presented, with artisans keen to talk about their products.
Great ambience in the lovely premises with live music from a local singer songwriter and really helpful staff.

Svar från Neptune - Farnham
Beautifully curated Christmas event
Beautifully curated Christmas event, and a chance to see all the wonderful seasonal items styled so well! Great inspiration for the big day! Thank you!

Svar från Neptune - Farnham
Great setting and we had a tasting of…
Great setting and we had a tasting of some lovely chocolates.
We ended up stocking for Christmas!

Svar från Neptune - Farnham
Thank you for a lovely Christmas craft…
Thank you for a lovely Christmas craft Day. Most enjoyable.
I brought a long 2 friends who had never been to Neptune before. But will certainly be visiting again.

Svar från Neptune - Farnham
Poor customer service
I love Neptune and have shopped there on numerous occasions. However, this time the sales assistant was very snooty and unhelpful when we needed help with buying a lampshade. It was only when a colleague came over to support her did she become less aloof and a bit more helpful. I made my purchase but it was not an enjoyable experience.

Svar från Neptune - Farnham
Dream Kitchen
We have just had a kitchen installed in London and we are delighted with the results. It is stunning and creates a fabulous space to cook and entertain in. It was designed by Danica in the Farnham store (as they have such a great range of kitchens on show to gain inspiration from), who was very professional and helpful, really wanting to make sure the design met all our needs and expectations. I would highly recommend her. The installation was overseen by Ian, who ensured that it all went smoothly, liaising throughout with our builders and answering our queries. The fitting of the kitchen was undertaken by Jono of Eleven Oaks who did a brilliant job, with great attention to detail, and finally it was decorated by Tom who finished it off beautifully. All those involved were incredibly helpful and really nice and professional to deal with. Everyone who visits the house loves it, as do we, so a big thank you to Neptune for delivering our dream kitchen. Ollie and Laura

Svar från Neptune - Farnham
Good service from ordering
Good service from ordering, update information , delivery & the product.
Thank you

Svar från Neptune - Farnham
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