Neptune - Colchester Omdömen 

Really good, knowledgeable, friendly and helpful staff

The personal attention, nothing is too much trouble. Our designer listened to us and identified our style but helped us to break out of what would normally be our comfort zone.
The room accurately reflects the design they came up with but with their flare for dressing the room on the day totally exceeded our expectations.

Kitchen stools are perfect - comfortable and stylish
Impressed with unwrapping of stools by delivery men so no packaging to be dealt with

The atmosphere is just lovely and the staff are so polite and welcoming into the store

Always excellent customer service when visiting Neptune Colchester. Lovely staff, very helpful, always ensuring you have your chosen products from the store room rather than out on display (where possible) and always try to find the boxes which helps with transporting home. We’ll done team!

Always happy to make the hour’s drive to Neptune Colchester. The store looks (and smells) amazing.
The staff were very welcoming and I would like to thank Christine for her helpful advice. I bought some lovely things in the seasonal sale, very pleased.

I came into the Colchester store just before it was closing on a Sunday before Christmas with my daughter. The ladies were lovely, staying after closing time to order me an Albert 8ft Christmas Tree and then sorted out some drinking glasses as well. Excellent Customer Service, made my Christmas! Thank you all. Jo and Emily

Helpful and attentive staff, beautiful furniture and accessories. If I could live in the store I would 😊

Neptune at Colchester is one of my go to stores . It’s always been an enjoyable experience, and I’m fortunate because each visit I’ve received outstanding service from the home specialist Sally . She is the most helpful , polite and friendly professional individual . Her knowledge of products and Neptune is excellent. She is an asset to the company and makes the visit an experience . Always so positive and bubbly with fantastic home ideas suited to personal style. Thank you .

Patient, kind, helpful, friendly, calm staff member served me in Colchester yesterday (possibly called Sarah?). I wasn’t spending a lot of money but she still gave amazing service. It was a truly pleasurable experience, an oasis of loveliness, thank you 😊
Jill Thatcher

As always valued as a long time customer, good quality product, order arrived on the as promised.

Beautiful collection and excellent advice.

Amazing service, lovely ladies!! My family and I love Neptune so much

Excellent customer service on Sunday and the sales assistant beautifully wrapped a Christmas gift of candles that I had purchased.

Helpful and welcoming team. Coffee/ Tea and gingerbread biscuits offered too. Lovely shopping experience.

Thank you to Neptune Colchester, extremely helpful staff and prompt delivery service.

Amazing 🤩 walked into the store for the first time greeted really warmly by the staff, the girls were really helpful and kind whilst I was trying to find a gift for my mum and not to mention the incredible gift wrapping (thanks so much). Very well laid out store, such a professional set up. I’m very surprised I managed to walk out of here without half the shop.

We are now very proud owners of the most beautiful kitchen.

In being big Neptune fans since first walking into one of their stores, we have often wandered a little starry-eyed through their kitchens. Earlier this year we decided it was finally time to completely upgrade ours, from floor to ceiling lights. After a look at other options, quickly decided “nah, it’s got to be Neptune” and chose the Chichester range of cabinetry but also the Seaton sandstone floor tiles and, for the peninsula, some Tennyson pendants.

We have dealt with their Colchester store and I cannot be more complimentary about the quality of the products nor the level of service - from the first in-store enquiry to the final sign-off. In particular our designer Ish, James our Project Manager, Darren who installed the cabinetry and Mitch who provided the hand-finished paint, provided exemplary customer service.

As with most things, there is generally a premium for exceptional quality and this is true with Neptune kitchens. But as we sit in our lovely kitchen and reflect, this was an investment well worth making!

Always helpful and friendly staff, valued as a long term customer. 5 star!

Always something that catches my eye. Staff very friendly and helpful.