Neal's Yard Remedies Omdömen 

Always very friendly service at the Shrewsbury store.

Staff are lovely and always offered delicious tea. Excellent service and advise.

Great products, feel great scents

Great products, shame I can only buy online as I loved going into the stores. Still lovely products and good value in sales.

Really disappointed as parcel didnt arrive.Evri took photo and apparently left it near the roadside no where near my home.Once I worked out where it was there was no parcel there. Anyone could have picked this up or even driving past. This was a gift for my Daughter . I have contacted yourselves and Evri . Evri have said they will contact yourselves and sort this out. Hopefully they will. Please dont use Evri so many people are looking for their parcels . Evri couriers just seem to leave them anywhere?Its not right when you pay a substantial amount for product and you have to chase it or worry that if Evri are delivering it you cant rest hoping that it arrives safely. I am thinking now not to purchase a product if Evri are delivering it.

Great service and nicely packaged - quick delivery. But mainly the products are the best. I have been using NYR since the first store opened in Convent Gardens all those years back. I am 66 years old now and find most of the products suitable for my problematic skin. I love the 'Women's balance roll on remedy as well.

Out of a choice of gifts, I chose the aromatic foaming bath essence. Bathing with this product is heavenly as the scent is so uplifting.

My order was caught up in transit. When I rang they dealt with this professionally and efficiently and another order was sent. Very happy with this service.

i love the products, but not the sycophantic assistant,
paying more attention to male customers than female.
I have used Neals Yard since I had to get a train from Yorkshire to London Covent Garden to buy it.

Always top quality

I bought the roll on essential oil which I was excited about. Being one of the most expensive on the market I was expecting good quality. First ingredient listed is sunflower oil (which yea, I know, essential oils need a carrier oil) which is probably what it contains for the most part. It is extremely diluted and I am not exaggerating when I say in less than one hour the smell is absolutely gone. Had in the past used cheaper essential oils on my wrists that lasted longer.

So overall I am fairly disappointed, not good value for money paid.

I love your products but I had been unable to buy micellar on line so I had to go to Westfield to purchase it. Shop is difficult to find.

I purchased the Bee Lovely All Over Balm and it is lovely. Like some of the other customers, I use a very small amount of this on my face at night. It is super soothing and nourishing. The fragrance is beautiful, but not over powering - and it is great on hands!
You only need a little, it is concentrated.
It has minimal ingredients, which suits my sensitive skin. Please never stop making.

Lovely staff, patient and kind, helped me to make the right purchase.

Lots to pick from. Great products. Fast delivery.

The box was damaged. I have requested a refund

I was kept informed about my parcel throughout which was very helpful and man who delivered it was very friendly and helpful

Products are always superb and delivery always fast and beautifully packaged. Disappointment that often my regular products are sold out.

Staff all helpful and knowledgeable

Lucy is also amazing and I have a few facials further to book

Thank u !