Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have VERY sensitive skin on my face and your products are the only ones I can use where my skin feels fresh and doesn’t burn and cause a rash

Betygsatt 5 av 5 stjärnor

Prodotti Ottimi. Dagli anni 90 compro prodotti weleda: dalla calendula, arnica e oli essenziali, deodorante antiallergico e naturale. Usano erbe biologiche e da agricoltura biodinamica, con l'arnica h... Se mer

Betygsatt 5 av 5 stjärnor

Suffering acne for years, I started using their cleansers toners and moisturisers. Only a few weeks later my skin now looks so much better and hardly get many spots. Here's what I use (as wel... Se mer

Betygsatt 2 av 5 stjärnor

Been using Weleda body lotion for about a year now, but finding it very hard to find where to buy it now. First bought it in Boots, they no longer sell this item. Superdrug the same. Holland & Barrett... Se mer

Företaget har svarat

Företagsinformation

  1. Kosmetikbutik
  2. Leverantör av skönhetsprodukter
  3. Tillverkning av kosmetiska produkter
  4. Kosmetika

Skrivet av företaget

What started in 1921 as a pharmaceutical laboratory, with its own plant garden, is today a world-leading manufacturer of certified natural by NATRUE personal care. Our founder, Dr. Rudolf Steiner along with Dr. Ita Wegman, and a team of scientists created the first synergistic products orchestrated to reconnect the body with its natural rhythms. Today, Weleda is represented in over 50 countries on all five continents. The three main sites are still where Weleda’s history began: in Arlesheim, near Basel in Switzerland; in Schwäbisch Gmünd near Stuttgart in Germany and in the French city of Huningue, Alsace. From these bases – and from our company branches the world over – Weleda produces hundreds of natural cosmetics and thousands of pharmaceuticals, still partly produced from medicinal plants of our own gardens. Responsible dealings with both nature and people have always formed part of our business, ever since Rudolf Steiner articulated his vision of a company completely at the service of human beings and the world as a whole. Whether it’s through fair trade, biodynamic cultivation or the supportive development of our employees – sustainability is part of our roots.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

30 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Weleda- for those who love natural

I’m using Weleda products for around 6 years. And what can I say, for me it works brilliant. They have high quality products

23 mars 2026
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thank you for leaving such a positive review. We are thrilled to hear that you love our products as much as we do. If you haven't yet tried our iconic Skin Food range, we certainly suggest that you give it a try - it's unbelievably nourishing. Thanks. The Weleda Customer Experience team.

Betygsatt 5 av 5 stjärnor

beautiful products!!

I especially love their skin food, i've been using it on off these years and i just bought their rose oil, great product and the price is reasonable for a 100ml bottle. I also got some samples which i'm keen to try.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thank you for taking time to leave such a pleasant review. Our Skin Food range is certainly iconic and it's great to hear that you're also a fan of our Wild Rose & White Tea range - we're sure you'd agree that the smell is incredible! Thanks. The Weleda Customer Experience team.

Betygsatt 2 av 5 stjärnor

Hard To Find

Been using Weleda body lotion for about a year now, but finding it very hard to find where to buy it now. First bought it in Boots, they no longer sell this item. Superdrug the same. Holland & Barrett never seem to have it in stock and even on Weleda’s own website I have trouble finding it as well as their site seems to be down a long. Will probably search for a different product now, cause it’s been frustrating in trying to find this.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thanks for taking time to leave a review. We're incredibly sorry to hear that you're not able to locate our body lotions in your local stores however, rest assured you can shop the full range at Weleda.co.uk, including the Skin Food, Wild Rose, Pomegranate, Citrus and Sea Buckthorn body lotions, all of which are available in 250ml bottles! We hope that this helps somewhat. Thanks. The Weleda Customer Experience team.

Betygsatt 5 av 5 stjärnor

Really helpful customer service

Really surprised to see poor reviews for customer service as my experience last week was great. I had emailed re a product that I wanted to purchase for a gift but was no longer on website. Customer service rang me to say it was because of a new look & packaging & it wasn’t up on the website yet. However they had some in the warehouse & would take my order on phone if that suited me, which it did. Fantastic!

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thanks for taking time to share your experience with our Customer Experience team. You said it yourself - they certainly are fantastic! We're so pleased to hear that you were able to order the product in question. Be sure to let us know, in the form of a product review, how you get on with it. Thanks. The Weleda Customer Experience team.

Betygsatt 1 av 5 stjärnor

Used to be great, now terrible

Weleda product used to be great in my experience, but recent purchase showed that the ingredients have changed. The products made everyone in the family have very dry skin. Customer service from weleda is non-existent - I sent a few emails and used their website contact form several times, but never got any response. I will definitely not be buying any Weleda products again.

15 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer beware, great products but poor customer service

Great products but shame about the customer service!! I have been a loyal customer of Weleda for decades and have introduced friends and family to their products over the years, especially the skin food range. I was looking some moisturiser and noticed that on the Weleda website they were doing a free gift if you bought two products from the skin food range. So I got straight on and bought a skin food body care set and a night face cream. Looking forward to my package arriving with my free gift, I was shocked when I opened the parcel to find the gift missing. I then messaged customers sales to explain the situation and I go zero response, so a few days later I messaged again as I understand things happen. To my shock I was informed that because I hadn't spent £50 I didn't get the gift. I double checked the website and there was no mention of a minimum spend. I message back with a screenshot of the promotion, asking where does it say I needed to spend £50, to my double shock I then got told that I didn't need to spend £50 but because one of my products was a set, it was not classified as a product!!! Once again I messaged back saying that I was extremely disappointed but nowhere in the promotion does it state that sets are excluded. I honestly never thought Weleda would be so unprofessional and just make up the rules as they go along. It is false advertising and buyers need to be made aware of what they are doing. I dealt with Nicola Bentley and I felt that she just fobbed me off and was very blase about the whole situation. Unfortunately you have lost a very loyal customer over something that could have been sorted and dealt with very easily and in a manner appropriate with what I thought was a professional company. I hope for future customers you either change your wording or stay true to what you advertise.

3 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Natural ingredients without toxins

Have to say we’ve not ordered directly from the website, but the products are amazing. Natural ingredients that work really well.

22 februari 2025
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thank you for taking time to leave a review. We really appreciate the positive feedback and suggest, should you get chance, to check out Weleda.co.uk. We run frequently promotions, including our much-loved gift with purchase should you meet the minimum spend threshold - it's always well worth it, if we do say so ourselves! Thanks. The Weleda Customer Experience team.

Betygsatt 5 av 5 stjärnor

Weleda cream is rich and nourishing

Weleda cream is rich and nourishing. It's good value for money. A quality product.

22 februari 2025
Omdöme utan inbjudan
Logotyp för Weleda

Svar från Weleda

Thank you for taking time to leave such a nice review. It's great to hear that you're a fan of the Weleda brand and appreciate the quality of our 100% natural products. Thanks. The Weleda Customer Experience team.

Betygsatt 5 av 5 stjärnor

Skin Food light trænger hurtigt ind og…

Skin Food light trænger hurtigt ind og holder ansigtet hydreret hele dagen...lækker mild duft...og deres læbepomade med bivoks gør underværker...trænger hurtigt ind og efterlader ikke læberne fedtede...topkarakter herfra

3 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been using this brand for about…

I have been using this brand for about 20 years now. I used it for my baby's dry skin, my stretch marks and the Weleda skin food for my recent dry skin rashes. I love the smell of the products, the ethos, the ethics of the company. Recommend heartily.

15 mars 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not a good face moisturiser

While it’s somewhat ok on parts of my skin (neck, arms) this is definitely not a product for the face. It made my skin dry and flared up my eczema which I haven’t experienced before using it.

7 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Prodotti Ottimi

Prodotti Ottimi. Dagli anni 90 compro prodotti weleda: dalla calendula, arnica e oli essenziali, deodorante antiallergico e naturale. Usano erbe biologiche e da agricoltura biodinamica, con l'arnica ho evitato tanti traumi ai bambini che assisto perché il prodotto evita gonfiore e risolve problemi gravi. La calendula è ottima. Ogni volta chiedo sempre alle farmacie se ne sono provvisti, in caso contrario le ordino. Bellissimo

27 oktober 2023
Omdöme utan inbjudan

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