Nottingham City Transport Omdömen 

If I could leave 0 stars I would
This is the worst company I’ve ever had to deal with. The buses are dirty, most of the drivers are rude, it seems the decent drivers have gone to work elsewhere. After hitting so many pedestrians with their bus wing mirrors, causing some serious damage to people. They claimed to be installing cameras in place of wing mirrors. Haven’t seen one in over a year.
The office team are unscrupulous bullies who try to make out a victim of their utter incompetence is looking for a quick payday!
Beyond flabbergasted this company is trusted with our cities public transport.

Usually get 68 or 69 . I always use the NCT app as bus stop times seem to give times due but app gives real time . Drivers mostly friendly but never rude considering the way some passengers talk to them .

A shocking service. 45 bus is a joke between 17:15 and 18:15 weekdays. Do you believe its OK to leave people waiting 1/2 an hour for buses that don't exists. This is most nights not a one off. The drivers appear to think its funny and the impression is you don't care.

Honestly one of the best bus services I've used in the UK, that's why they keep winning awards.

- Affordable
- App is well designed
- Friendly service
- Comfortable and clean buses

Drivers refuse to stop and pick up customers claiming they are full.

They drive double decker busses often with the second deck visibly empty.

Leaving earlier isn't an option, you may still wait for more than an hour on a working day morning just out of the sheer spite of the drivers and of the company that either doesn't know when peak hours are or simply doesn't care.

The worst bus service is brown line 15-16-17 they never arrive on time it's a nightmare waiting at the bus stop when it's says Due then couple minutes later says another 15min to wait this buses should be going to town every 10min not when they want and specially after 8pm when you trying to get home after work and the bus 16 goes every hour 👎👎👎

I have been using services that Nottingham City Transport operate for the past 8 years and over those years I have experienced average service for the majority. Even with a Robin Hood Season card for use on any bus, tram and train within Greater Nottingham, the prices are still rather high, maybe this is due to inflation across all transport providers but considering the price hikes, the frequency has decreased from every 7-8 mins to 10 mins on most routes if you are lucky that the buses actually turn up to their scheduled time. Overall, since January 2022, the service has significantly become worse and not worth the price the public have to pay to use it. Something needs to be done, either increase the services back to the original times, decrease the prices or lose regular loyal customers.

The bus company isn't the best. There are some rude drivers, greeting you with a glare, but there are some nice ones too, that always greet you with a smile and a couple have even asked how I am.
The buses are hardly ever on time. MY friends and I were waiting for a bus that said it was 10 minutes away today- it was at least 15 minutes before we got on the 10 to Ruddington, though it wasn't the worst thing in the world because we weren't in a rush to go anywhere.

However, a handful of times my friends and I have almost been late to school on the 45 bus to Gedling (no hate to the actual BUS, I'm telling you now these buses have personalities and the 45 would be one of the nicest people if he were a person) because the bus got lost and the next one would arrive in 15+ minutes. Bare in mind I leave my house 45 minutes before school to get to a school a 10 minute drive away just in case. And in our school, if you're late, you get 40 minutes detention, even if it is the buses fault.

There's also a rude driver on the 45 who obviously hates children (I mean, I can understand that but he doesn't have to show it, you know? Working in these jobs you need to at least look like you're nice) and glares at us whenever we get on. However, there are some great drivers that get us there and back. One of my favourites is this driver that wore a nice christmas outfit.
I like the idea of the Biogas buses, it's an absolutely useful invention, though I miss the old buses. Keep these current ones though. SIngle decker biogases are amazing. PLease fit the blue line 39.40,41 and 42 with these please.

The buses themselves I love. The company needs to improve a tad.

Thank you for listening as I waffle on a lot.

How can you raise prices for the second time in a year and always be late? Your bus drivers left us in the lurch during the hottest day of the year too. Worst company in Nottingham consistently late

I would give this service no starts but it wouldn’t let me. Busses are never on time as the timetable online has different times to when the bus actually arrives. Most drivers are not friendly at all and can be very rude. Please sort it out it’s shocking but I have no choice but to get a bus as I can’t drive yet

I went on park and ride bus . I ran the bell to get off and then stood alongside the driver to get off. He rudely told me to ring the bell. I replied I had and it was obvious I was getting off. It is not acceptable to talk to customers in this way . You are trying to get people to use public transport .

Buses are never on time and the drivers are clearly dumb!! Would rather walk than use this company. Absolutely shocking.

What a disaster .they chance the time on 27 to every 15 mins . And the bus was 35 minutes before it came . I was there for 11.30am and bus came at 12.05 .have they gone down hill . Yes

i have never come across such rude and ignorant people than the people that work for nct. i am continually late for everything- even tho i leave half an hour earlier. i have to leave for work 2 hours earlier due to how unreliable nct are. there is a driver on the bus 28 who has caused that many accidents and has had to fill out so many accident forms- it’s embarrassing. he once jolted so suddenly that a toddler fell from the top of the stairs to the floor on the bottom- this same bus driver just smirked and no apology was given. i have witnessed drivers swear at passengers for no reason. the bus hasn’t even pulled off yet and they won’t let passengers on, but if you work for nct you don’t even have to be at a bus stop for them to stop for you. every single timetable is wrong. i asked a bus driver why the number 11 doesn’t show up at a certain time and the reply i got was “how should i know”. it quite literally is the fact that every time i catch a bus- it’s either late or doesn’t show up at all. nct have so many complaints but yet the manager and company chooses to ignore it. this is not just the worst bus company, but the worst company on a whole. when you get on the bus 9/10 you’re greeted with glares and utter rudeness. if you’re working with the public you have to have some decency about you- and these drivers have NONE. i’d be embarrassed and disgusted in myself if these people worked for me.

I paid and I didn’t have a ticket, they r just gonna scam u. This is gonna be helpful so please like n share.

Chris Duffin is always a great driver always keeps to time, is very friendly and in all a very good bus driver that represents NCT really way

Never on time, quite frequently just don’t show up at all.

thank you for your help when phone on 11th February about a fair I contacted you on your contactless. com. and it was very helpful thank you 5 stars for you