Nottingham City Transport Omdömen 

It's not good nasty bumpy buses especially on the 35 and 36 rude drivers that never say hi or goodbye my mum has a shopping trolley and once when she got on to go upstairs the driver drove off without letting her sit down she almost slipped but grabbed onto the handrail appaling service

Absolutely useless.
The times quoted are never right and after speaking to someone who worked at nctx it was confirmed that y25 service is the first one to drop..
Useless!!!

I am suspicious of some of the negative reviews.
I regularly use buses on the Green Line, and think 90% of the drivers are pleasant and helpful.
Those that complain about the timetable, should see the service in Kent.
Even large towns have more than an hour between buses.

For almost seven years, I have been using the Nottingham City bus. Most bus drivers are genuinely horrible people. Not even in India have I encountered ruder drivers than the Nottingham City bus drivers. I really can't express myself because I don't know how to describe them, and I don't have any words for them. I portray them as just evil.

Worst company in the world! Id rather take a train then have to deal with NCTX

This experience I’m writing about now has to be the worst bus journey I’ve ever taken. This story starts with me standing at the Oxclose lane bus stop. For some reason the 79A that was supposed to arrive at exactly 15:43 decided to roll up at 15:50. Ordinarily the 7 minute delay wouldn’t bother me after all this is NCT we’re talking about, one of their buses turning up on time the exception to the rule. But on this occasion it was raining and as a family including two push chairs had already occupied the interior of the bus shelter so I was forced to stand in the rain. Once the bus had finally arrived I’m afraid to say the problems didn’t end. I don’t know if the driver was trying to make up the lost time he took reaching my stop late or if he has some secret deal with a local chiropractor but this driver saw fit to take every speed bump in the estates at around at least 30 miles per hour. If timed well you can lift your bottom off the seat to avoid the jolting from the drivers ragging about but for the most part shooting jolts of pain would run up my back every time he forced the bus over the speed bumps like he’s behind the wheel of a Subaru on a world rally stage. I’d like to say that after this experience I will never use an NCT bus service ever again but as I rely on it to get me too and from work I can’t see that happening in my near future. I only hope that this review will be read by the NCT HR department and a complete sacking of their current staff and subsequent hiring of much needed new blood can sort this problem out but I worry that the lack of care for their customers well-being is trained into them by their superiors. In 2019 NCT won the award for best bus service in the country, oh how standards have fallen. I very much doubt they could even win best bus service in the northern hemisphere nowadays.

One of the bad poblic transport which is u have to wait for 20 min to get bus on Sundays ?why? Like the people doesn’t have life on Sundays or sometimes u will be on time in bus stop by timetable but u will see the bus gone 2 min before the timetable time .the terrible think no body care about that if u gonna be late for work or appointment or whatever.sometimes u don’t get bus or sometimes three bus coming together

Give the company a break....99% of buses run on time, are clean, and go close to wherever you want to be. Positive experiences are not reviewed- only when something goes wrong. Come on all you happy travellers- get reviewing. I don't work for the company, I use various services fairly regularly and am very happy with all.

disgusting service the driver just laughed and waved while driving past me and my 3 year with our arms out. the bus was practically empty and with easter sunday a while till the next bus probably why he found it hilarious. you raise the prices but offer worse service… makes sense… sort out your drivers and stop hiring any idiot

Very rude bus drivers :

I ask for return ticket on the number 69 bus and the bus driver starts arguing back while giving inappropriate faces .

Very bad customer service

I would like to take the opportunity to thank NCT. Not sure whose idea it was to put the lilac 24 at Netherfield Retail Park. I live at Rivendell in Stoke Bardolph so I had the choice of the 50 to the city or the 26 to go up to Carlton Hill. We have no buses at Rivendell except the 775 which goes to Netherfield and Burton Joyce. It is an absolute game changer having the choice of another bus. Thank you NCT. Also hoping that the 50 heads down to Rivendell once the construction is over.

I go on buses and drivers are fine but some fricking passengers are goddamn f*ckin rude. One passenger on a bus i was on sat next to me but he literally sat so close to me I had no space. Also taking in the fact that these buses are never clean and the passengers are f*ckin distinguished and rude

89 bus drivers are so god damn rude, get some respect ur the one that chose this job so u made ur self miserable don’t make other people miserable bc ur not happy.

I am tired of some of these drivers moving like racists …not once not twice ! If you can’t see me flagging to stop the bus because I’m dark skinned, I suggest you quit because I paid for that service .Thanks

Rude drivers on the 69 bus think it’s funny to use disgusting hand gestures to people who are traveling on the bus.
Got proof of a video of this.
When you contact customer service they don’t care it’s a joke!

Once again for about the 10th time in 6 months the 46-47 bus to lambley and woodboro never turned up, so not bothering anymore

I’m bitterly disappointed with the decision to stop running the 57 service. I’m my area we only have the 56 now which always seems to be late and packed because people who would have used the 57 can not longer do so. It’s ridiculous! There isn’t even a bus shelter so waiting in the winter will be horrendous. The new housing estate in Gedling have been given a new bus for them to use when they could have had the 45 divert on to the estate and back through the village.

I catch the 42 regularly but over the last 6 weeks it arrives at least 10 minutes late. It doesn't matter what time of day. If timetables have changed please update the app or the website

Absolutely awful service! Cannot ever rely on them to get you to work on time and the staff couldn’t give a care in the world.Now I’m driving I’ll hopefully have to never catch the rubbish bus service again

Me & my partner had just finished work. We got on the 44 to Gedling. We got off in Netherfield as there was an emergency, the bus driver (Gabriella) was so kind, that when my partner asked her if she could kindly pick us back up from Netherfield and take us to Colwick out of bus hours, she said yes which did us a massive favour as we would’ve had to walk and my partner doesn’t like being in the dark as there are people living in the woods, on the way to colwick and in colwick and it was freezing cold, so we want to give her a five star rating and truly say there is not many bus drivers like this woman! Thank you Gabriella we won’t forget what you’ve done for us tonight! NCTX you’ve got a good employee!