Nottingham City Transport Omdömen 

Very very poor service. Majority of drivers are not stopping on bus stops

Regular issues with medilink always late or buses missing, tried 53 evening, very poor. Also no buses boxing day, or new years day. How sad you cannot support public, football matches, hospitality. I worked serving public many year's, unsocial hours were part of my job, there to serve the public.

19:12 pm. Bus 59 just passed by me now at Carmel garden bus stop going to Arnold and I waved at him, he deliberately didn’t stop to pick me! Meanwhile he was about 6 minutes late!! All NCT buses especially the 58 and 59 are very unreliable and drivers are very rude and wicked!!

Bus service is a joke , not reliable at all
Waste of money and time

Always late always dropping me off at the wrong bus stop, technology on their busses doesn't work always showing the wrong stops

I had the "pleasure" of using a Nottingham City Transport Bus today.
As I do not live in the City/County I was shocked they actually charge for a small dog - I presume this means they get their own seat?

What is rong all buses always missing waiting 30 mins but willing to take your money had enough of waiting for these buses

We need a new bus company!
This service is getting worse constantly, waiting for the bus for 40 minutes and seeing every bus that passes it saying cancelled. It is one of the worst companies. If I could give it 0 out of 5, I would have!

I travelled home from Nottingham City Centre today (31st October). The driver was wearing a full-face Halloween mask and hood. Totally unprofessional and totally unacceptable.

I was waiting for the bus for 20min after the bus came and didn’t even drives off didn’t even look at the bus stop to see if any one getting in and he just drive off this is 25B time 5:15 Friday what is the point of the drivers like this I’m really disappointed I get the bus every day

Absolutely terrible, bus drivers can't drive, they can't tell time, they make you wait 4 minutes after due time because they don't like to wait at empty bus stops, I'm on nctx bus now and it's empty and it took all of 5 min after due time for bus to finally come to the bus stop. Honestly you really really REALLY are better of walking or getting a taxi... Or bike. Rather paying them 500 a month(more then a nurse doing a 20 hour shift) what a scam

I’ve just received an email from NCT to say my complaint has been upheld , thanks to NCT fir a prompt and professional response

You know sometimes you just have nothing else to say this company is getting worse by the days

I got to the 39 bus at Queen Street as it was just about to pull out. He'd closed the doors but couldn't move because there was another bus in front of him waiting. I knocked on the door and he looked at me and said NO and looked away. The bus sign said the Carlton Valley bus was due which meant the bus had left a little early, so there was absolutely no reason why he refused me. This was a spiteful and vindictive act by someone who clearly hates his job. I reluctantly joined the queue and watched the bus as it sat there for another 2 minutes idling before it could pull away; the driver turning away another person whilst doing so. It's drivers like these that give NCTX a bad reputation. He was a youngish driver, Reg of bus was YD73 FSL and approx. time was 16:08.

The bus 18 which taking care of the Beeston and Stapleford is a one huuuuge trash!
I’m living in Beeston since 5 years and the only thing what changed is that morning buses are not late.
Big congratulation for you all!
Every day I’m going back to home buses are late 15-20 min or don’t show up at all.
So many times I came back from work before bus arrival time and they are just driving avay 5-6 minutes before they supposed to.
This is RIDICULOUS and so much ANNOING.
People after work wants to go home not wait 1h for bus which supposed to be a while before.
Date of experience???
Every single day since 5 years!

I’ve lived in Nottingham my whole life, and I used to think NCTX was bad. Now experiencing other companies, this bus company is amazing:

1) Their buses are constantly clean, inside and out

2) The bus models are great. I’m loving the new electric ones

3) The bus drivers are mostly nice. You sometimes get a few rude or distant ones here and there, but most are friendly. I had a bus driver today- the 35 going to Bulwell, that left the city centre at 13:00/13:01 who was lovely, and constantly had a smile on his face. There was also another amazing geezer a couple weeks ago, unfortunately I can’t remember the time of the bus but he was very interactive with everyone.

4) The idea of separate colours for bus lines are so creative, makes it so easy to navigate

5) The bus app is so easy to use and is extremely helpful

6) The electronic screens make it so easy to know when the next bus is

7) The bus leaflets have just the right amount of information.

8) They constantly update their Twitter

There are only a few critiques I have:

1) Sometimes the buses are late, then come in 2’s and 3’s. I think this happens everywhere though

2) The 77 to Strelley. I hate this bus.

3) The older bus models for both single and double deckers, ie Optare Solo’s. But these are thankfully becoming very rare.

So I’m very happy with the company. I think the people with bad reviews need to experience other bus companies!

Bus drives past with my arm out, always late, dont stop, worst bus company in the uk.

Over the 20 odd years haven't had a bad experience on NTC busses.

I caught the 79 bus at 13.08 on Beckhampton Rd, bus number 651.
The driver was so polite and happy with all of his customers. The lights had failed on hucknall Rd, he asked if I had to cross the road, said yes, he blocked the road with his bus so I could cross. He is a credit to your company. My mother Mrs Sheila Zalewski was one of the first lady bus drivers for NCT and her motto was manners cost nothing.

I have never accounted a more rude and aggressive bunch of driver's in my life