Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Se mer
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Apart from your dreadful the Hold Music your staff member made it very simple to fix my problem without any hassle. They were clear and understood my problem
Företaget har svarat
Used NamesCo for several years and several domains, and always find them to be easy to deal with. Had to talk through our different services and costs today, and Bee was particularly helpful in stream... Se mer
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Företagsinformation
Skrivet av företaget
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Skrivet av företaget
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Kontaktuppgifter
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Storbritannien
- 0345 363 3632
- www.names.co.uk
4,4
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The named person answered me when I…
The named person answered me when I phoned back. No problems
23 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your feedback!
We're glad you were able to speak with the same team member when you called back, and that everything was resolved smoothly. We appreciate you taking the time to share this!
Love these guys
Love these guys - we've been a loyal customer for years as their tech support is fantastic. Thoroughly recommended!
23 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
We love you too!
Thank you so much for your loyalty over the years and for this wonderful recommendation. We're thrilled to hear our tech support has been fantastic for you, it means a lot! 😊
Excellent customer service
I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's not an overseas call centre, and they always know exactly what they are talking about. I had a lot of things I needed to sort out with my domains today, and Kyle couldn't have been more helpful. It was an absolute pleasure dealing with him, and he sorted everything out to my satisfaction.
23 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for your wonderful review and for being a loyal customer of Names.co.uk! We’re delighted to hear that you’ve always had positive experiences with our team and that Kyle was able to help with everything you needed today. We’ll be sure to pass on your lovely feedback to him. It’s fantastic to hear that you value being able to speak to a knowledgeable UK-based team and get things sorted quickly.
Shocking
Shocking. The emails do not work. Long process to set up, can't log in, can't reset password, can't receive emails. NO customer support. Terrible
23 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
We're sorry to hear that you’ve had such a frustrating experience with your email service. We understand how disruptive it is when you’re unable to access your account or receive emails, and we’re sorry that you feel you haven’t received the support you needed.
We’d like to look into the issues you’ve experienced and understand what went wrong. Please contact us with your account details so we can investigate this further and see how we can help.
Easy access to technical help
23 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your feedback! We're glad you found our technical help easy to access. We appreciate you taking the time to share this!
There's no such thing as a free lunch!
"Free for one year" was how they put it. Technically that's true but you lost money in the long run in their greedy way to grab your money later! How do they do that?
First, they set your account to auto renew, hoping that you'll forget all about it and they can take next year's money. It's almost £30 a year!!! Domain names are typically £7 a year so you can see what a scam this is!
Secondly, if you are savvy enough to realise what's going on, all you have to do is to stop the auto renewal and then either let the name lapse so you don't pay a penny, or if you really must keep the name, you can transfer it to any other domain registrar. But of course they've thought of that! They counter this in 2 ways. 1) They make it very difficult to find out how to do this. They hope you'll give up and just pay their extortionate rates. 2) If you know what you're doing, their final devious trick is to charge you £12 to transfer your domain away from them (which is more than you would have paid if you hadn't taken the "free" offer.)
They should be made to put a disclaimer in bold text..."Warning... This is free now but we have plans to take lots of your money and you'll regret you ever signed up"
But of course the law allows this type of legal scamming so my advice... Forget the domain name you registered with them and let it lapse. Better to get a new name with a genuine registrar than to pay a penny to these cowboys.
EDIT AFTER REPLY FROM NAMES:
The problem for me is that the first year is not free because (and this is not stated up front) you charge £12 to transfer out. This means if you leave after 1 year you have to pay £12 but if you stay for another year you have to pay triple the going rate. This is not a promotional offer that benefits the customer in any way. Why not say up front how much a customer will pay over a 3 year period compared with other registrars? Because drawing in new business relies on new customers not knowing all the facts! I haven't come across a registrar that charges for transfers out.
Example for a .uk domain:
Names:
Year 1: £0
Year 2: £27
Year 3: £27
TOTAL =£54
Competitor:
Year 1: £9
Year 2: £9
Year 3: £9
TOTAL=£27
Getting out before the free year ends:
Year 1: £12 (transfer out fee)
Year 2: £9 (competitor)
Year 3: £9 (competitor)
TOTAL=£30
Please tell me how any customer can benefit from this "promotion"?
22 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
We're sorry to hear that you feel this way about our pricing and renewal process. We aim to provide information about promotional offers, renewal pricing and auto-renewal as clearly as possible. We appreciate your feedback and will be happy to share it with the relevant team as an opportunity to review and improve how this information is presented.
Our free domain offers are promotional offers, and the renewal price after the initial free period is provided as part of the purchase information. Customers can disable auto-renewal if they do not wish to continue with the domain. We also provide information on transferring domains to another registrar, and customers are free to do so in accordance with the relevant registry requirements.
We’re sorry that you felt the process was difficult and appreciate you sharing your feedback.
DO NOT trust this company with a business domain
I have never dealt with customer service this bad. Genuinely shocking. My business domain has been offline for a WEEK over a routine verification email.
Why? They keep sending the verification to an address that literally does not exist. AOL rejects it with "552 mailbox not found". I sent them that proof. Their response: refuse every alternative and demand my passport and a utility bill for a "registry requirement" that does not exist. The .com registry has no such rule.
Their support is a hamster wheel. Phone: "leave it with me", then nothing. "Raise a ticket": it sits ignored all day. "Call back in 24 hours": I have, three days straight. One reply a day at best. Nobody takes ownership. My customers pay and log in through this domain. It is all down, losing me revenue daily.
They could fix this in five minutes (tickets TR25016539 / TR25022078). They choose paperwork instead.
Register anywhere else. I wish I had.
22 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
We're sorry to hear about the difficulties you've experienced and understand how serious it is when a business domain is unavailable, particularly when it affects your customers and revenue.
We appreciate you taking the time to share such detailed feedback. We would, however, like to clarify that contact verification and identity checks are not requirements we have invented. ICANN guidance confirms that registrars may request identity documents, including government-issued ID and/or utility bills, when verifying the identity of a domain registrant or investigating potentially inaccurate registration information. ICANN also requires registrars to take steps to verify contact information and can require domains to be suspended or locked where verification is not completed.
We appreciate that the process can be frustrating, particularly when a verification email cannot be delivered, and we are sorry that you felt your concerns were not handled quickly enough. We’d like to review the handling of your case and the communication around the verification process to understand what happened and ensure your concerns are properly addressed. Please contact us via your account details so we can investigate this further.
An utterly satisfied customer for many many years
Having been a customer for many many years, I have always been utterly satisfied with the professionalism, friendliness and patience shown by the Names.co.uk staff, regardless of which department. This also applies to complex problems! I couldn’t imagine – and still can’t imagine – any better support! Excellent!
21 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for your wonderful feedback and for being a loyal customer for so many years! We’re delighted to hear that you’ve consistently received professional, friendly and patient support from our teams, even when dealing with complex issues.
Your kind words mean a great deal to us, and we truly appreciate your continued trust and support. We look forward to helping you for many more years to come!
Svar från names.co.uk
Thank you for your fantastic feedback! We’re delighted to hear that our team is always there to support you and that you’ve found our advice and assistance helpful. We really appreciate your kind words!
Helpful team
22 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your feedback! We’re pleased to hear you found our team helpful.
Great experience with this service
Great experience with this service, really helpful and would highly recommend.
21 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your kind feedback! We’re delighted to hear you had a great experience with our service and found our team helpful. We really appreciate your recommendation!
Fair and friendly service
9 juli 2026
Svar från names.co.uk
Thank you for your feedback! We’re pleased to hear you received fair and friendly service from our team.
More than Just a Nameco
Namesco is one of the better domain registration companies I have dealt with. I've had domains through them on and off for around 5 years (give or take) and this particular time around I have really appreciated their services.
They've walked me through the rigors of transferring non UK domains over to their services, and have been really patient with me because of technical issues out with their and mine control.
I've given them 5 stars, not only for their telephone customer service but their support services through the site as well. Both are to date impeccable, and I don't see me moving my services away from them in the near future.
20 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for your detailed and wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Namesco over the years.
It’s great to know that our teams were able to support you through the transfer of your non-UK domains and provide patience and guidance while working through the technical challenges. We truly appreciate your kind words about both our telephone and online support teams, as well as your continued loyalty. We look forward to supporting you for many more years to come!
Svar från names.co.uk
Thank you for your feedback! We’re pleased to hear that you had a much better experience this time. We really appreciate you giving us another opportunity to assist you.
Svar från names.co.uk
Thank you for your kind feedback! We’re delighted to hear you received great service from our team and found the process smooth and efficient.
Issue was not resolved they answered a…
Issue was not resolved they answered a completely different question in the reply email they also cut me off after I’d been in a q for 20mins I wouldn’t have put a negative feedback, but they asked me and sent me the link rather than me writing one up for myself
20 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
We’re sorry to hear about your experience. It’s disappointing to learn that your original query was not addressed and that you were disconnected after waiting in the queue.
We understand your frustration, particularly as you were invited to leave feedback. We’d appreciate the opportunity to review what happened and address your concerns. Please contact our support team with your details so we can investigate further.
I was in a rush but needed help…
I was in a rush but needed help renewing my domain name. Kyle was very quick and helpful.
20 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your kind feedback! We’re delighted to hear that Kyle was able to help you renew your domain quickly and efficiently, especially when you were in a rush. We’ll be sure to pass on your thanks to him!
ABSOLUTELY TOP DRAWER!
ABSOLUTELY TOP DRAWER!! Have used Namesco for years and their technical support is brilliant, can't fault it! Highly recommended.
18 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you so much for your fantastic feedback! We’re delighted to hear that you’ve been with Namesco for so many years and that our technical support continues to meet your expectations. We really appreciate your recommendation!
Got locked out for the account
Got locked out for the account. Sorted very simly and painlessly... Thank you to Lewis 🤗
16 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your great feedback! We’re pleased to hear that your account access was restored quickly and smoothly. We’ll be sure to pass your thanks on to Lewis!
Very helpful.
17 juli 2026
Omdöme utan inbjudan
Svar från names.co.uk
Thank you for your kind feedback! We’re delighted to hear that you found our support helpful.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.