names.co.uk Omdömen 

6 122
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Se mer

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Betygsatt 5 av 5 stjärnor

Apart from your dreadful the Hold Music your staff member made it very simple to fix my problem without any hassle. They were clear and understood my problem

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Betygsatt 5 av 5 stjärnor

Used NamesCo for several years and several domains, and always find them to be easy to deal with. Had to talk through our different services and costs today, and Bee was particularly helpful in stream... Se mer

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Företagsinformation

  1. Webbhotell
  2. också i
  3. DNS-leverantör
  4. E-handelslösningar
  5. E-postleverantör
  6. Internetoperatör
  7. Webbdesign

Skrivet av företaget

Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!

Skrivet av företaget

Our domain names give you more
Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.

Kontaktuppgifter

  • Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Storbritannien

  • 0345 363 3632
  • www.names.co.uk

4,4

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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4,4

Alla omdömen

(6 122)

844 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I would not recommend Names.co.uk.

I would not recommend Names.co.uk.

Their pricing may seem competitive when you first sign up, but the renewal costs are, in my opinion, excessive. Once you’re a customer, the annual renewal fees increase significantly, leaving you paying far more than expected.

What made the experience even more frustrating was that moving my domains away was far more difficult than it should have been. Instead of making the transfer process straightforward, it felt unnecessarily complicated and time-consuming.

There are many domain registrars that offer transparent pricing, reasonable renewal fees, and a much smoother transfer process. Based on my experience, I would choose one of those instead. Once renewal goes through they can't refund because they are a re-seller.

17 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

We understand your concerns regarding renewal pricing and domain transfers. Across all customer types, once a renewal has been processed, we’re generally unable to issue a refund as the renewal has already been submitted to the relevant provider.

We appreciate your feedback and would be happy to review your specific case if you contact our support team.

Betygsatt 5 av 5 stjärnor

Quick support response

Easy to use, reliable service, and great customer support. Managing domains and hosting is straightforward, and any issues I've had have been resolved quickly. A dependable provider I'd happily recommend.

16 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your fantastic review!

We're delighted to hear you find our service easy to use and reliable, and that our support team has been able to resolve any issues quickly. Your recommendation means a lot to us, and we really appreciate your support.

Betygsatt 5 av 5 stjärnor

An easy management interface

An easy management interface, decent help files and responsive support. I've never had an issue with NamesCo

16 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your fantastic review!

We're delighted to hear you find our management interface easy to use, our help files useful, and our support responsive. It's great to know you've never had an issue with Namesco. We really appreciate your continued support!

Betygsatt 1 av 5 stjärnor

If your AI Annie cannot solve our…

If your AI Annie cannot solve our problems despite following suggested steps diligently....we have no alternative but to speak to....A HUMAN!!!! This should be triggered as part of the process. If we do have to call... ANSWER YOUR PHONE!!!

16 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your feedback.

We're sorry to hear that your experience was frustrating. We understand that, while AI support can be useful for straightforward queries, sometimes speaking to a member of our team is the best solution. During busy periods, there may be a wait on our phone lines, but calls will be answered by one of our agents. Any tickets that Annie is unable to resolve will also be picked up by an online agent for further assistance.

Betygsatt 4 av 5 stjärnor

Kyle was polite and helpful

15 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're pleased to hear Kyle was polite and helpful. We'll be sure to pass on your kind feedback to him.

Betygsatt 2 av 5 stjärnor

I am very disappointed with this…

I am very disappointed with this provider's pricing policy. Charging nearly 50 GBP per year for a domain renewal is completely unreasonable and significantly exceeds current market standards. I believe this pricing strategy is unfair to existing customers.

Since the company was unwilling to offer a reasonable rate, I have moved my domain to another provider where the registration process is much more transparent and cost-effective. If you are looking for a long-term solution at a fair price, I strongly recommend exploring other options before choosing this company.

Edited: Thank you for your reply.

My concern is not that renewal prices exist, but the huge difference between the introductory price and the renewal price. Offering a domain for around £1 initially and then charging nearly £50 per year to renew it two years later is, in my opinion, a customer acquisition tactic that is misleading and unfair.

While the renewal price may technically be displayed on your website, most customers are attracted by the very low introductory offer and only later discover how expensive it becomes. I consider this a form of customer baiting rather than transparent pricing.

This is why I decided to transfer my domain to another provider that offers fair and consistent long-term pricing. I would not recommend this pricing model to others and believe potential customers should carefully compare renewal costs before signing up.

15 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your feedback.

We're sorry to hear you were disappointed with our renewal pricing. Our pricing is clearly displayed on our website, and we understand that customers may choose the provider that best suits their needs. We appreciate your comments and will take your feedback on board.

Betygsatt 5 av 5 stjärnor

Helpful and informative

Helpful, friendly, explained everything and resolved my problem and answered questions.

15 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're delighted to hear our team was helpful and friendly, clearly explained everything, answered your questions, and resolved your issue. We appreciate your feedback and are always here to help.

Betygsatt 5 av 5 stjärnor

Resolved email security problem

Ben answered my phone call quickly. Understood the problem, discussed a technical solution with colleagues, and then implemented the solution.

8 juli 2026
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're delighted to hear Ben was able to quickly understand your issue, work with the team to find a solution, and get everything resolved. We'll be sure to pass on your kind feedback to him.

Betygsatt 5 av 5 stjärnor

Kyle was great

Kyle was personable but efficient
Quick but polite and direct but making sure my case was attended to.

Very good service.

14 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're delighted to hear Kyle provided friendly, efficient service while making sure your issue was resolved. We'll be sure to share your kind feedback with him. Thanks for choosing LCN!

Betygsatt 1 av 5 stjärnor

They claim the .co.uk domain is…

They claim the .co.uk domain is completely free when in reality this is how it goes.

The basic reality is that it is only free for the first year. Their own terms confirm that the promotion applies to the initial billing period and does not apply to renewals.

After that first year, their currently published price for renewing a standard .co.uk domain for one year is £27.59 including VAT. In my opinion, that is an extortionate renewal price and considerably more than many competing registrars charge for exactly the same type of domain.

Yes, there is genuinely no upfront registration charge, but repeatedly emphasising “completely free” gives a very selective impression of the offer. The practical result is a free introductory year followed by a disproportionately expensive recurring price.

The £27.59 renewal cost should be made just as prominent in the advertising as the word “free,” rather than being something customers are expected to investigate separately.

Anyone considering this offer should compare the second-year renewal cost before registering. A free first year does not necessarily represent good value when the ongoing annual price is this high.

13 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for taking the time to share your feedback.

We're sorry to hear you were disappointed with the offer. Our website states that customers receive a free .co.uk domain for one year, and renewal pricing is available on our website before purchase. We appreciate your comments regarding how this information is presented and will take your feedback on board.

Betygsatt 5 av 5 stjärnor

prompt reply.

prompt reply.
courteous.

13 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're pleased to hear you received prompt and courteous support. We appreciate your feedback and are always here if you need us.

Betygsatt 4 av 5 stjärnor

very quick to respond to problem and…

very quick to respond to problem and fix it.

7 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your review!

We're delighted to hear our team responded quickly and resolved your issue promptly. We appreciate your feedback and are always here to help.

Betygsatt 5 av 5 stjärnor

As a non technical person Its so…

As a non technical person Its so important to leave reviews. On several occasions Rob has helped me through things I wouldnt have a clue how to sort out. Thank you. Exemplary service again

13 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your wonderful review!

We're delighted to hear that Rob has been able to provide the support you need. We'll be sure to pass on your kind words to him. We really appreciate your feedback and are always here to help.

Betygsatt 5 av 5 stjärnor

Phenomenal service

Excellent communication about my renewal. After my domain name had lapsed I rang customer services, spoke to Lewis and he resolved everything quickly and efficiently.
Also when I first created the domain, their tech team were incredible when talking me through the setup with linking everything to my email through microsoft.
Highly recommend due to brilliant, efficient service.
Matt - Celtic Dragon Retro

13 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your fantastic review, Matt!

We're delighted to hear Lewis was able to quickly resolve your domain renewal, and that our technical team provided excellent support when you first set everything up. Your recommendation means a lot to us, and we really appreciate your kind feedback.

Betygsatt 5 av 5 stjärnor

I spoke with Carl today very helpfull…

I spoke with Carl today very helpfull and easy to deal with and managed to setup new domain and renew my other services.
Many thanks
Rob

13 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your great review!

We're delighted to hear that Kyle was able to help you set up your new domain and renew your services. We'll be sure to pass on your kind feedback to him. We appreciate your support and are always here to help.

Betygsatt 5 av 5 stjärnor

Personal service

Personal service, from a knowledgeable technician. Excellent, and sadly all too rare elsewhere!

9 juli 2026
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your kind feedback. We're delighted to hear you received personal, knowledgeable service from our technician. We really appreciate your support and thank you for sharing your experience.

Betygsatt 5 av 5 stjärnor

FTP Issue resolved

Support guy understood the issue I had and effected a cure inside a day.

10 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your feedback. We're pleased to hear our support team quickly understood the issue and resolved it within a day. We appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

My Helpdesk call ticket to stop an auto renew of a domain was handled swiftly and efficiently within a couple of hours. Very happy with the service received.

10 juli 2026
Omdöme utan inbjudan
Logotyp för names.co.uk

Svar från names.co.uk

Thank you for your feedback. We're delighted to hear your support ticket was resolved swiftly and efficiently. We appreciate you taking the time to share your experience and are pleased we could help.

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