moosetoys.com Omdömen 

Fantastic customer service. Moose has been quick to respond to my emails, and has been kind enough to add an extra goodie or two when sending missing/replacement items to me. Thank you so much!

Mijn dochter heeft een Magic Mixie cristal ball. Maar nergens meer de handleiding meer te vinden. Waarschijnlijk verdwenen tussen het cadeau papier. Ik hoefde maar een mailtje te sturen en kreeg super snel antwoord met de handleidingen hoe weer verder te kunnen toveren! Super service!

We bought a cookeez makery toy for my daughters birthday off Amazon. When she opened it we discovered the plush toy didn't work. I emailed moose toys directly and they came back to me straight away and sent out a replacement plush toy. The customer service team are brilliant.

I ordered some spare parts for the Bluey scavenger hunt game,as my daughter lost some of hers. I only ordered them last week and they arrived this morning. I was expecting them to take at least 2 weeks with us being in United kingdom. But they only took a week.

Hi, yes, my son and I are new to the Goo Jit Zu action figures, and these toys are great, especially for little ones. We had 2 of our Goo Jit Zu start leaking water, and they were quick to respond and replace both of them for us. Again, thank y’all for helping us and providing these amazing toys.

I have a special little boy who is infatuated with the Mr. Beast alpha lab swarms. I reached out to the Moose toys team in hopes they could help us achieve completing our set by sending me the final three swarms that we were lacking. Well, let me just say, they went above and beyond more than I could ever expect. They sent me a care package with a sweet hand written note, thanking me for my loyalty. What an amazing company. We will continue to support them and buy their toys!! Thanks guys! We love you!

Really good customer service:
fast and reliable to sort any kind of query.
Replacement was sent paid and sent super fast!!

Again, thank you so much for your help!

We got the Really Real Puppy Patches for my sons birthday. After two months it stopped working completely. I reached out to Moose Toys and they sent over a replacement for the puppy very quickly. 10/10 customer service. Thank you Moose Toys. My son is so happy that his puppy is talking again!

Reached out to Moosetoys, as my son's akeedo figure that we bought in Japan was getting stuck and unusable. My son was very disappointed as we could not return to the store there, but Moosetoys customer service went above and beyond as one of the major Akeedo distributors to make it right and send us a replacement. Amazing and quick service. Well done.

I purchased a set of Bluey family figures for my Granddaughter but unfortunately one of the figures was slightly damaged.
I contacted moosetoys and after a couple of prompt email exchanges they sent me a replacement set.
Great customer service and a very happy customer.
Thank you @moosetoys!

When I reached out to Moose Toys about a small item missing from a recent purchase, they were not only quick to respond but fast to remedy the error as well. The support team kept me posted every step of the way, and the replacement item arrived quickly and safely. Very pleased customer over here!

We bought a Heroes of Go Jit Zu Jurassic World Velociraptor Blue Moose Brand Toy on Amazon for our 7 year old son who is absolutely obsessed with dinosaurs! Unfortunately the second day, the toy broke, so we contacted Moose Toys. I was so surprised how quickly they responded and that they were going to send a replacement! My son was so happy!! It was a relief to have such a great customer service experience!! Thank you Moose Toys!!

J'ai contacté le service client afin d'avoir des informations concernant un jouet que je souhaite acheter.
J'ai été très bien accueillie, et ai reçu une réponse complète, précise et adaptée très rapidement. Une équipe formidable qui donne confiance et envie d'acheter cette marque.
N'hésitez pas à les contacter, ils sont très accessibles et précis.

I called moose toys when our mama surprise pet hamster stopped working. They were very receptive, and it was obvious that they were anxious to resolve our problem. They sent us a new hamster and now it works perfectly! Thank you for making my granddaughter so happy!

My daughter received a fridge frigo freeze cake as a late Xmas.gift. On opening it the cuddly toy did not shiver or work even with new batteries, I contacted moosetoys support via email and they sent a replacement very quickly which cheered up my 9 year old girl, excellent.customer service and communication, highly recommend

Great service, nice communication. Highly recommended.

My son loves the goo jit zu toys. He received one for Christmas that was damaged. We didn't have a receipt since it was a gift, but I contacted customer service and they sent him two new characters. Even though they sent different characters (based on availability), my son was super thrilled because they sent some of his favorite deep goo sea characters. The customer service associate was friendly to work with, and they provided great service that made my son very happy. We are now happy to continue building his goo jit zu collection!

My son was missing a few accessories from his Bluey House, and when I contacted Customer Service they were more than happy to help. They sent them out without any fuss! My little boy was delighted! Great Team and very friendly!

My son loves Akedo. We had a small issue with one of the figurines, and when I reached out to their customer service Moose Toys went over and above to make it right. My son was so thrilled! We are very happy customers! I highly recommend this toy company's products and their awesome customer service!

Un service client exemplaire, une déception lors de l'utilisation du jouet par ma fille mais le service clientèle nous a renvoyer le nécessaire pour que la magie s'opère.
Je recommande vivement Moosetoys.
Au plaisir.