First time using this company. Easy web site to navigate around and delivery and seller communication very prompt. Fabulous price and quick delivery - what more could you want. ⭐⭐⭐
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The first time I have used Monster Pet Supplies and will definitely be using this company again. Not only was my dog's food much cheaper than elsewhere but it was delivered quickly and I was kept wel... Se mer
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I have a repeat cat litter order. None has arrived, I don't think I have been charged but the website just says it is down for maintenance. I am assuming they have closed but it would have been respec... Se mer
I have ordered from Monster Pet Supplies (MPS) before and would have continued to order but unfortunately they ran out of my product. But on receiving an email from them stating that they had it back... Se mer
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Företagsinformation
Skrivet av företaget
At Monster, we’re just like your pets - friendly, playful and totally one-of-a-kind. That’s because we don’t just deliver your pet food, we get to know you and your little monsters, so we can help you to keep them happy from head to tail. We’ll save you up to 50% on your pet supplies and take the strain of delivering to your door heavy bags of pet food, treats, toys and accessories - so you can spend more time with your pet pals.
Kontaktuppgifter
Unit 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH, Leeds, Storbritannien
- 0113 277 0634
- happytohelp@monsterpetsupplies.co.uk
- www.monsterpetsupplies.co.uk
4,5
Utmärkt
11 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent fast delivery
4 september 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Three reasons to use Monster Pet Supplies
First of all, the price was good,. Secondly the website was well designed and easy to use. Thirdly the delivery was prompt. Thank you very much. I was finding it difficult to find anyone who supplied 6's of Frontline 'Spot On' at a reasonable price, so you've saved me a lot of worry.
Well done!
3 september 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Order arrived intact well packed
Order arrived intact well packed, something Pets At Home Couldn’t manage 😉
30 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Cat Food -Impressed.
The website was easy to
use and very well laid out. My products arrived 2 days earlier than stated and was well packaged and was delivered with care.
Prices very competitive and we be using them again.
Would highly recommended.
26 augusti 2023
Svar från Monster Pet Supplies
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Good Online Experience.
My order arrived very quickly and was well packed. The product was competitively priced and the website itself was easy to navigate. I would use this company again.
24 augusti 2023
Svar från Monster Pet Supplies
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Fast delivery and great prices
23 augusti 2023
Svar från Monster Pet Supplies
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Svar från Monster Pet Supplies
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Quick delivery good fast service
23 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Good response to problem delivery
The original parcel went astray, but was rapidly replaced and arrived next day thanks to the 'happy to help' department.
22 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Purchase elsewhere rubbish service
I think there service is complete rubbish.
Ordered 4 days ago paid a lot for postage and still with the appalling royal mail who aren't on strike.
Send your items with a decent courier when the customer pays so much for postage!! Shameful
23 augusti 2023
Svar från Monster Pet Supplies
Thankyou for your review.
please except my apologies for your order,
we would like to investigate this for you,
please contact us further to discuss this,
by calling 0113 277 0634
So very quick with the delivery of my…
So very quick with the delivery of my puppies new collar. Will certainly use again.
23 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Very fast delivery
Very fast delivery, order came the next day. Impressed. My fussy puppy likes the food too.
23 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Heads up this is the most expensive…
Heads up this is the most expensive place to shop! Please save your money and shop elsewhere.
26 augusti 2023
Omdöme utan inbjudan
Svar från Monster Pet Supplies
Good morning,
thank you for your review.
please accept my apologies on this occasion we were not price compatible.
many thanks customer service
such a quick turn around two days and…
such a quick turn around two days and the product I ordered was with me.
BRILLIANT SERVICE
22 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Hasn’t turned up or had any indication …
Hasn’t turned up or had any indication of when it will be delivered and despite phoning several times no response from customer service.
Normally you would receive a delivery up date.
It takes a long time to deliver, over 7 days and now I’ve had to go to a supermarket, defeating the object.
There was no indication that there was a problem with the delivery and we are going on holiday and we’re leaving the food and the litter with neighbours as well as the flea treatment
UNRELIABLE AND NO ONE RESPONDS TO QUERIES
25 augusti 2023
Omdöme utan inbjudan
Svar från Monster Pet Supplies
Thank you for taking the time to leave us a review.
after investigating i can see you have requested our customer service team to cancel and refund you order.
please accept my apologies for the incontinence you have faced
which we have no processed.
please note our office hours are 9am-5.30pm excluding bank holidays in which we are closed.
many thanks customer service team,
Very efficient service and fast…
Very efficient service and fast delivery. I would definitely recommend this company
22 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Pleased
I placed my order, for the first time with Monster Pets and found the service very good. The product I ordered were shipped quickly and arrived on the date promised.
19 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Tit was very good to order the food…excellent
Tit was very good to order the food that we wanted
19 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Very good
Very good , quick and fast ! Will continue to be a client ! Customer service very good as well ! Thanks 😊
14 augusti 2023
Svar från Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
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