We were picked up at a Kensington hotel at the right time by Wali. However, I was not made aware of the make or reg no of the vehicle which made it harder to spot the pick-up. Wali was excellent and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Khalil, our driver, was so kind and helpful. He managed to find us at the airport despite miscommunication. He's an excellent driver and we felt totally safe. He was friendly and we had interesti... Se mer
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We needed a 3.30a pick up for airport. This minicab company was great - good communication, on time and reliable. Driver Hamid was very friendly and helpful
Definitely the driver, Ali Wasseem. Our flight had been delayed, then our baggage took over an hour to be collected. We were exhausted. Ali was terrific, from helping load and unload to driving the l... Se mer
Företaget har svarat
Företagsinformation
Om minicabit
Skrivet av företaget
We are the UK's largest and most visited cab comparison website, enabling customers and businesses to compare and book great quotes from over 800 licensed Cab Operators in over 550 UK towns & cities, on web and mobile. Book single and return trips up to 12 months in advance
Need to book an airport transfer? All airport pickups include 'Meet and Greet’ with a name board at arrivals. Worried about a delay? Drivers will monitor your flight and adjust your pickup time if there are changes.
The price you see is the price you pay. Every price is fixed, no hidden extras and no surge.
Not sure how minicabit works? Here's the lowdown:
• Tell us where you need to go and we'll instantly search our network to find you the best quotes from all the fleets available for your particular trip
• Pick a fleet based on their price, their rating by customers and other features.
• You can book using all major credit cards (including Apple Pay and Google Pay) or Paypal, you’ll then instantly receive confirmation via email and SMS and you’ll be updated before the trip when the driver is on their way.
• The fleet’s star ratings are based directly on customer reviews so after the trip, let us know how it went. Your rating will help others with their next booking.
minicabit - The UK cab comparison service
Skrivet av företaget
- Please note..
Kontaktuppgifter
80-83 Long Lane, EC1A 9ET, London, Storbritannien
- info@minicabit.com
- www.minicabit.com
4,4
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från minicabit
Hi Philip
Thank you for your positive review. We're pleased to hear you received excellent service and appreciate you taking the time to share your experience.
Kind regards
The minicabit team
Svar från minicabit
Hi Petrit
Thank you for your positive feedback. We are pleased to hear that you were satisfied with the service provided. Delivering a prompt, professional, and efficient service is our priority, and we greatly appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Kind regards
The minicabit team
Great service
It was a pleasure doing business with you. It was on time helpful driver I had mobility issues. Safe comfortable journey both ways thanks
2 juli 2026
Svar från minicabit
Hi David
Thank you for your kind review. It was a pleasure to be of service. We are happy to hear that your driver was punctual, helpful, and attentive to your mobility requirements, ensuring a safe and comfortable journey on both occasions. Your feedback is greatly appreciated, and we thank you for choosing our service. We look forward to assisting you again in the future
Kind regards
The minicabit team
Hassle free airport transfer
30 juni 2026
Svar från minicabit
Hi Harry
Thank you for your kind review. We are happy to hear that your airport transfer was hassle-free and that everything went smoothly. Providing a reliable, stress-free service is exactly what we aim for. We appreciate your feedback and look forward to welcoming you again on your next journey.
Kind regards
The minicabit team
Booked a ride from Manchester to…
Booked a ride from Manchester to Heathrow . One day before trip, supplier pulled out . Immediately minicabit arranged a replacement provider with a better car and communicated efficiently by email
1 juli 2026
Svar från minicabit
Hi Husain
Thank you for taking the time to share your experience. Whilst we regret that the original supplier was unable to fulfil your booking, we are pleased that our team was able to arrange a suitable replacement promptly. It is particularly encouraging to hear that the alternative vehicle exceeded your expectations and that our communication kept you fully informed throughout the process. We appreciate your understanding and thank you for choosing minicabit for your journey from Manchester to Heathrow. We look forward to serving you again in the future.
Regards
The minicabit team
Great service and timing
Great service, regular updates and did everything they said they would
1 juli 2026
Svar från minicabit
Hi Philiip
Thank you for your positive feedback. We are pleased to hear that you were satisfied with our service and communication throughout the process. Providing regular updates and delivering on our commitments are key priorities for us, and it is gratifying to know that this met your expectations. We appreciate your support and thank you for taking the time to share your experience.
Kind regards
The minicabit team
Svar från minicabit
Hi David
Thank you for your kind feedback. We appreciate your comments and am pleased to hear that you found the service prompt, friendly, and delivered with care. Your satisfaction is very important, and we look forward to the opportunity to assist you again in the future.
Kind regards
The minicabit team
Very very happy customergood communication and very…
Very good communication and very courteous. Car very comfortable .
30 juni 2026
Svar från minicabit
Hi Sheila
Thank you for your kind review. We are pleased to learn that you found the communication to be of a high standard and the service courteous throughout. It is also gratifying to hear that you found the vehicle comfortable. Your feedback is greatly appreciated, and we look forward to being of service again in the future.
Kind regards
The minicabit team
Svar från minicabit
Hi Ioannis
Thank you so much for your kind feedback. We are happy to hear that you found both the booking process and our service excellent. Your support really means a lot to us, and we look forward to welcoming you again in the future,
Kind regards
The minicabit team
Svar från minicabit
Hi Steve
Thank you for your positive feedback. We are pleased to learn that you found the booking process straightforward and efficient, and that you were able to select a vehicle and price that met your requirements. We appreciate your support and look forward to assisting you again in the future.
Kind regards
The minicabit team
Nice short trip
Driver arrived ahead of time. Polite, quiet, understanding. Arrived on time. All good.
16 juni 2026
Svar från minicabit
Hi Antanas
Thank you for your kind feedback. We are very happy to hear that your driver arrived ahead of time and provided a polite, calm, and understanding service. It’s great to know everything went smoothly and to your satisfaction. We really appreciate you taking the time to share your experience and look forward to serving you again soon.
Kind regards
The minicabit team
The driver Dominic was very patient and…
The driver Dominic was very patient and helpful.
30 juni 2026
Svar från minicabit
Hi James
Thank you for your kind feedback. We are happy to hear that Dominic provided a patient and helpful service. We’ll be sure to pass your comments on to him. We hope to welcome you again soon.
Kind regards
The minicabit team
Svar från minicabit
Hi Ana
Thank you for your kind review. We are pleased to learn that our service met your expectations in terms of punctuality and professionalism.
Kind regards
The minicabit team
Easy to book reliable Wembley ride home
We liked Minicabit’s quick follow up when we called the office to connect with our driver. The driver was knowledgeable about the best routes out of Wembley and flexible in meeting our trip requirements. We would highly recommend Minicabit.
29 juni 2026
Svar från minicabit
Hi Alison
Thank you so much for your kind feedback!
We’re pleased to hear that our team could assist you promptly and help you connect with your driver smoothly. It’s great to know your driver’s local knowledge and flexibility made your journey from Wembley more comfortable and efficient.
Your recommendation means a lot to us, and we truly appreciate you choosing minicabit. We look forward to serving you again on your future trips.
Kind regards
The minicabit team
kept informed of arrival time
kept informed of arrival time. Driver was very polite and helpful. Smooth journey to destination.
29 juni 2026
Svar från minicabit
Hi Muhammad
We’re really pleased to hear that you were kept well informed throughout and that our driver made such a positive impression with their politeness and helpfulness. It’s great to know you had a smooth and comfortable journey to your destination.
We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon.
Kind regards
The minicabit team
Very good service
25 juni 2026
Svar från minicabit
Hi Maria
Thank you for your kind feedback. We’re really pleased to hear you had a very good experience with our service. We look forward to assisting you again in the future.
Kind regards
The minicabit team
Excellent experience
Cab was great (AC), on time and the driver was courteous and helpful.
Managing the booking was straightforward and communication very good
26 juni 2026
Svar från minicabit
Hi Beryl
Thank you so much for your kind feedback! We are pleased to hear that you had a great experience with us. We are also happy to know that the vehicle comfort, punctuality, and our driver’s courteous service met your expectations.
We’re also pleased that you found the booking process straightforward and communication clear—providing a smooth and reliable service is always our goal.
Kind regards
The minicabit Team
Efficient
Easy to book, arrived on time and the company maintained good communication throughout the processes.
27 juni 2026
Svar från minicabit
Hi Leo
Thank you for your positive feedback. We are pleased to learn that you found the booking process straightforward and that our team arrived punctually. Maintaining clear and consistent communication is a priority for us, so we are pleased this met your expectations. Your comments are greatly appreciated, and we look forward to assisting you again in the future.
Kind regards
The minicabit team
Excellent service
28 juni 2026
Svar från minicabit
Hi Dorothy
Thank you very much for your kind feedback. We are pleased to learn that you were satisfied with the service provided. Your positive comments are greatly appreciated, and we look forward to assisting you again in the future.
Kind regards
The minicabit team
Very disappointing experience with…
Very disappointing experience with Chessington Car & Mini Cabs Ltd.
Although it was around 11 p.m. and there was almost no traffic, the journey took 1 hour and 20 minutes, even though the navigation estimated it would take only 36 minutes. For my airport pickup, the driver arrived in a different car and at a different pickup location than I had been informed.
The worst part was after I landed at Heathrow. The driver shouted at me on the phone, demanding “yes or no” answers and complaining that I hadn’t provided my luggage details, even though I had already entered all the information when making the booking.
Very rude and unprofessional service. It completely ruined the start of my holiday. I would not recommend this company.
25 juni 2026
Omdöme utan inbjudan
Svar från minicabit
Hello,
Thank you for taking the time to share your feedback. We are incredibly sorry to hear about your recent experience with Chessington Car & Mini Cabs, as this certainly does not reflect the high standard of service we aim to provide.
We take reports of unprofessional driver behaviour, incorrect vehicle details, and routing issues very seriously. To investigate this thoroughly and address these concerns with the provider, we need to locate your booking details in our system.
Because you have not provided a booking reference number in your review, we are unable to look into this further at the moment. Could you please email your booking reference and journey details to us at info@minicabit.com.
Once we have this information, our support team will look into what happened immediately and get back to you. We appreciate your patience and hope to resolve this for you quickly.
Best regards,
The minicabit Team
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