Midland Heart Omdömen 

If I could have scored 0, I would have. I am disgusted with the service provided with respect to repairs at my father's property. Communication is appalling, empathy and care for a vulnerable person is none existent. There's no process for works to be completed just hope for the best and deal with it day by day. Raised complaints, no one deals with it. I dread to think there's elderly out there with no family and just get left with such mess. 2 months have passed and no clear defined works to have the property ready for his returned.

Surveyor Ashish from specialist repairs visited toady to a mould survey. Done a thorough survey. Helped reset app and explained how to raise repair without having to call, made life easier. Very polite professional and respectful, wore shoe coverings too.

To Lewis and Liam.
One hell of a team. Came in to sort a leak out and found half of our kitchen in the front room of our flat. To cut a long story short, the leaks were sorted and so was the kitchen fitted back in the kitchen. Attention to detail is their forte.
Absolutely Fabulous. Any other issues with this property I only wish this team of cheeky chaps would be available. Keep up with this great workmanship.
And thank you once again.
We have had this leak for over two years,causing severe Mould & damp conditions to live in
We where getting absolutely Nowhere with Midland Hart, It was falling on Deaf ears with them ....it was down to the great Tradesmen Liam & Lewis and their team that the leaks got repaired Not down to Midland Heart who have been nothing but hard work to get any repairs done ! Anyway it looks like things might.be going in the right direction now 🙏

Today I had inspection for mold and damp, the inspection been carried by Stephen , very nice great and kind person !

Amazing all things were sorted perfectly, he was clear precise and a pleasure to have. I would recommend Martin to anyone, he even did more than expected I am greatful.

The team member who came to do repair was professional and polite throughout.
However I was disappointed with the length of time I had to wait for the repair to be done considering it was a water leak coming through the kitchen ceiling, all they mentioning is it coming through the lights I answered no but explained it was coming down into the boiler and there are electrical points around it . Overall not very good service recieved.

Midland house is a great company. They clean every 2 weekend they have a high standard for their home and any problems they sort it out very quickly

Lewis and Thierry done an excellent job , would recommend them to be used again I the future . They left the house/work area clean . Great service

They did an excellent job. In addition, they demonstrated a positive attitude, great efficiency, and exceptional professionalism. I am extremely pleased with the work they have done and truly appreciate their effort and dedication.

Ashish from specialist repairs team visited today. He was polite professional and was very thorough with the whole process.

Steve came out and completed a survey for mould and damp, and gave me a recommendation for a type of spray to use and told me where to get it from, he was polite and helpful with his knowledge about how to get rid of mould, and he also helped to tell me that my kitchen fan did not work, and that had me getting an appointment for MH to then come and fix which I have now got an appointment for the 14th.

Surveyor Ashish from specialist repairs visited today. Gone through the issues in details.
He was very attentive and helpful with raising additional repairs.

Overall, we are very happy with everything he has done.

My grandchild with mental heath conditions also adhd and autism ,she broke at least 3/4doors of hinges in my house ,ive contacted midlandheart heart to fix the damage ..over a week ago ..no response ,dispite saying they will let repair department know ?

Paul Frankton came out to fix a leak in my upstairs toilet. He was very friendly, explained what the problem was and went above and beyond to fix the issue.

Steven was helpful and did very nice job. And put on show covers before coming inside. Thank you very much

Surveyor Ashish from specialist repairs team visited today. He was polite professional and knowledgable. Explained the Post Inspection procedure prior to start the job. Very respectful.

Stephen was the D&M man come to repair my mould after a leak from the flat above. Not only did he repair the leak, he cleaned my hall wall up, repaired it and the painted it. Not only that, he did the same to my wet room ceiling which was also damaged. Well done Stephen and thank you. It is better than it was before.

Steve was very nice and professional today! Nowadays is rare to find someone that actually cares about the tenants wellbeing and goes above and beyond to support us. I hope Midland Heart gets to hire more professionals like him!

Surveyor Ashish from specialist repair visited today. He was very polite and took his shoes off without even asking very respectful of my property.

Thierry & Clive
EXCELLENT SERVICE
From both of these workmen
Brilliant job done immaculately Tidy with work tools etc
Well mannered and polite
Definitely worth getting the job finished
Very much appreciated thankyou 👌