metaspins.com Omdömen 135

TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This the second review regarding metaspins. This guys are Buch of scammers ,2 weeks a go I went to some issue with them and I told them to close my account,which they refused to do so and ignore,they... Se mer

Betygsatt 5 av 5 stjärnor

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... Se mer

Betygsatt 1 av 5 stjärnor

STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Where did it go wrong ? Oh boy... I must say, the withdrawals are fast. That's the good thing. But, being able to withdraw is something else. The 'originals' games are the most rigged s... Se mer

Företaget har svarat

Företagsinformation

  1. Kasino
  2. Online-betting

Skrivet av företaget

Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

135 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 70 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I really like this thing

I really like this thing! I can play with half of the cryptos in my portfolio because they support bitcoins, doge, trx, eth, whatever. and I play with which one I want when I want.
they also give rake back bonuses. I got 30 euros in eth like that and I took them out immediately. they pay very fast

25 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

VORSICHT BETRUG!!

VORSICHT BETRUG!!

Anwalt wurde eingeschaltet!!

Alle beweise könnt ihr von mir einholen inkl. screenshots METASPINS hat mir 25.000$+ gestohle und mein account gelöscht + werde ich immer ignoriert per email und aus dem Live chat gesperrt.

17 juli 2023
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Dear Nabil,

At Metaspins, ensuring an exceptional customer experience throughout your gaming journey remains our paramount priority. Our unwavering commitment drives us to provide unparalleled service to our players.

Our dedicated teams work tirelessly to instill positivity, excitement, and entertainment in the lives of our valued users.

Regrettably, we have encountered instances where certain individuals, in contravention of our Terms and Conditions, seek to defraud our project. We maintain a zero-tolerance stance against such misconduct.

Upon conducting internal investigations, we confirmed your account's involvement in multi-accounting and self-exclusion on the other accounts, refunding all incurred losses to the provided BTC address.

Self Exclusion policy cannot be ignored and it is our duty to keep you safe.

You were informed that opening new accounts is not allowed and all betting activity will become void and accounts will be closed on our earliest detection.

We wish to emphasize that we unequivocally denounce any threats, abuse, or inappropriate behavior directed towards our staff. Such conduct will not be tolerated.

We must reiterate that any threats or illegal activities will be treated with utmost seriousness, and if realized, we are obliged to notify the relevant local authorities accordingly.

Kindly be informed that the decision regarding your account stands as final, and there will be no further communication pertaining to this matter.

We appreciate your understanding and cooperation in this regard.

Sincerely,

Metaspins Customer Experience Team

Betygsatt 1 av 5 stjärnor

Absolute fraud

I've used many online casinos, and metaspins.com is the biggest fraud. They took my $4000 CAD balance and confiscated it. They made up a false accusation that I had multiple accounts and when I asked them for proof they said "The decision is final and there will be no more communication." Do not deposit your money here at all costs.

5 juli 2023
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi there

Here at Metaspins.com we strive to deliver fun, safe and enjoyable experience to our customers.

As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.

Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.

If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.

The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.

Cheers,
Metaspins Customer Experience Team

Betygsatt 1 av 5 stjärnor

By far the worst crappy website for…

By far the worst crappy website for crypto they straight up stole my damn money and they’re dumb ass “support” buttons doesn’t even work. So now I’m screwed out of my deposit. Screw this website and do not give them a goddamn penny.

11 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Goeie casino heb alle casino s bijna…

Goeie casino heb alle casino s bijna geprobeerd hier heb ik 2 keer groot gepakt een keer Max win op retro tapes en een keer 6000x big bamboo was allebei met 0.10 cent anders casino s nooit wat gewonnen

11 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM they avoid pay profits

Yesterday I was with a colleague betting we made a profit, he accessed my wifi network and immediately when he was about to withdraw they banned his account and did not allow him to withdraw.

9 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best online casino, NOT A SCAM! People saying that it's a scam are not telling the truth! Fast Customer service response times!

Best online casino I don't know what all these people are saying scam for because I do not get scammed from this website. They pay out very quickly all of their games have an RTP percentage. I've hit over $1,000 wins on this website more times than any other online website I have ever used. Your customer service is amazing. They have a level up program that you get a daily metaspin reward which has no rollover. Every other casino I've used online whenever you get any type of a bonus whatsoever it's at least a 25 to 45 times roll over before you can cash out! I'm not saying that all of their bonuses don't have any type of roll over but their daily metaspin bonus that you can get every single day from your previous days play that has zero rollover no other casinos do that!

7 juni 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Many tokens available

Metaspins is pretty cool. I like how the website looks and there's a lot of games I know. What I like most is how many tokens there are for me to deposit with. I have crypto on a few wallets and they've got most of the big ones for me to use. It's really convenient. I'd give Metaspins 5 stars if they had the tipping function!

26 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Metaspins casino and Booming Games...

I am going to write this review for every online slots / gambling casino that hosts slots from Booming Games, metaspins.com is one such casino. The games from Booming Games are designed (rigged) beyond that of the house edge. After playing Booming Seven Deluxe for the better part of a year at various casinos I noticed a very specific pattern slowly began to emerge...where any raise of bet would result in a disproportionately large loss from a string of losing bets which at first appeared to be just an anomaly, certainly a run that empirically should not happen often. The interesting thing is that run will always appear immediately after raising your bet...everytime. now whether this is unique to my profile due some analysis of my betting habits or universally applied I cannot say. I WOULD SAY FIRST, AVOID CASINOS THATVOFFER GAMES FROM BOOMING GAMES. SECOND, AVOID BOOMING GAMES ALTOGETHER. THIRD BE LEARY OF ANY CASINO WHERE THIS PATTERN EMERGES...METASPINS BEING ONE SUCH PLACE.

I'd like to know what others are experiencing. We are being hustled. No matter what they say about RNG understand that the use of an RNG does not mean a slot game is is not rigged, these things are not mutually exclusive. For example, if the game manufacturer can manipulate the probabilities to begin with, such that higher value symbols become less likely to show and lower value symbols become more likely to show, then the odds are that you will have a higher probability of a randomly generated loser. Casinos will accomplish this by adjusting the games RTP. And this is normal. Casinos use the adjustment of RTP to smooth out their earnings and create dependable profits...daily, weekly, monthly, yearly and so on, but it is, I. My opinion, deception, and, when it comes to gambling, THERE IS NO ENTERTAINMENT VALUE IN BEING DECEIVED. It is a most insidious form of gaslighting.

Anyway, avoid Booming Games and casinos that host Booming Games...and spread the word.

25 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good casino. has the potential to be a great one

No KYC. and i had some good wins and they approved in minutes. I was skeptical at first.
I don't think they rigged the games. Only thing i wish they do is, make the withdrawals automatic instead of manually approving. After all, most top rated crypto casinos have instant approvals. Why not you Metaspins.

Cheers,
and good luck.

1 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely scam alert!

Absolutely scam alert!! They have messed with Algorithm on games and you will lose here more than anywhere. The support team is remote and no one knows anything about actual buisness. Almost all people in chat are remote workers like streamers and support. They act like regular customers and it's just to lure in young players like other reviewer stated. We are doing a full SCAM review with insider information on new site to expose these type places. BEWARE you have been warned!! Will revise as soon as go live with information!

8 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My nephew and niece were playing on…

My nephew and niece were playing on this site.... they lost so much money that they closed their accounts... Never took a bonus or anything... I opened an account to try and win a bit,... I deposited 2k USD and received the bonus.... I hit for 68k and played the entire bonus out for over 10 hours of spins to meet the requirements.... I went to cash out and they disabled my account.... They said that this was a duplicate account and will not pay out winnings... How is it legal to take money from US players but when they win you close their account? This is absolutely disgraceful. they literally robbed me and my family for over 20k combined... when I won the 68k they pretty much told me to take a walk... Here is the email they sent me.. I see the other comments, which I wish I saw before starting to play... How do they even legally allow you to join and play if you are not in their " Jurisdiction " This is not the end of this... I am going above and beyond to ruin them.... They robbed me of 68 THOUSAND DOLLARS... And did not even offer to refund the money from the so called other accounts that they think I played with... THEY ARE CROOKS!!! this will not go unchecked.... 68k is a ton of money and they literally robbed it from me

Hello again,

Thank you for your cooperation, your account is now reviewed completely. Our
fraud team has enough proof that you are linked to other accounts that are self
excluded on our site. We have proof that you have been using same device,
browser, password, cookies,
]even the
same withdrawal address.

We have now confiscated the winnings and closed your account related to this
email address: , due to breach of our Terms and Conditions
8.1: Only one account per person, household, IP address and computer device is
allowed. Creating multiple user accounts may result in termination of the
accounts and suspending of all payouts.

You can read our complete Terms and Conditions here :

Please be informed that we restrain you from opening up any other accounts with
us. Any subsequent accounts will be closed at our earliest detection.

Kindly provide us your wallet address to refund your last deposit, once we have
received your wallet address, we will proceed with a refund of your last deposit
and a refund might take up to two business days.

No further communication will be held on this topic

Kind Regards,
Metaspins Customer Experience Team

1 maj 2023
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hello Daniel,

Thank you for your review.

We have checked all the information from your post with the relevant departments.

Here in Metaspins.com we strive to deliver safe, fun and enjoyable environment to all our customers during their journey with us.

We are really devoted to preserving that and keep our customers aware of their spending levels and the influence igaming can be on their life.

As you mentioned there are two accounts on a Self Exclusion policy which cannot be ignored and it is our duty to keep you safe.

In both cases you were informed that opening new accounts is not allowed and all betting activity will become void and accounts will be closed on our earliest detection.

Here is some useful information from our Terms and Conditions

Should you feel that you have developed a dependency towards gambling we strongly recommend to self-exclude from our website as well as other gambling sites.

You can find helpful information around problem gambling at https://www.begambleaware.org/

Filtering Systems - Filtering solutions allow you to regulate access to the internet or certain websites, based on chosen criteria. These filtering solutions can use filters to prevent children and other vulnerable people from accessing gambling websites. If you share your computer with friends or family who are under the Legal Age to register or gamble with our site, or who have requested self-exclusion from gambling sites, or who may otherwise be vulnerable to problem gambling, please consider using such filtering solutions.

Examples include:
https://www.netnanny.com
https://www.contentwatch.com/
https://cybersitter.27labs.com
https://www.gamblock.com

We appreciate your time and understanding regarding this matter.

Kind Regards,
Metaspins Team

Betygsatt 5 av 5 stjärnor

Excellent Casino

Excellent Casino, I have been a member for over 6 months now and i have had no issues with deposits or withdrawals. Lots of games to choose from and daily bonus's for active players. i highly recommend giving Metaspins a go.

26 april 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

deposit 2000 to USDT as USDC ,not relect on my account

===
great ! after 2 days waiting,1800 USDC has been reflect to my metaspins wallet !great thanks ! metaspins is a trusted and reliable site !
====
today I want to desposit 2000 USDT ,but I made a mistake ,and deposit via 2000 USDC , I chat with the site agent , your site agent say that they will charge me 10% fee,I agree ,but my account still not receive it ,my account still not relect the money ,once my account receive the funds ,I will come back and give your a feed back ( 5 stars) !

24 april 2023
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi, thanks for your message. We're working on the issue with our payment provider in order to solve it as soon as possible. This may take some time, however, you will receive a message once the money reaches your account. We apologise for the inconvenience this may have caused you, and thank you for your patience.

Betygsatt 1 av 5 stjärnor

Metaspins Scam!!

PLS PLS Don’t Use Metaspins Use any other site They Are A Bunch Of 🤡Whoever Made Metaspins Designed it for Kids You Can play anywhere theirs no jurisdiction You can Just Sign Up and Have your Money Taken From U
Support Is Terrible
Chris a support agent who I was talking
Too was no help
I was Playing livespins Game Frooze Never got help Support keeped trying to ignore me I Hope You guys see This and listen .
If metaspins.com wants to Reachout And get this figured out then maybe I’ll delete this review.

23 april 2023
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hello Virgin,

Thank you for your review, we appreciate your time and honest thoughts about provided service.

Here at Metaspins.com we strive to deliver fun, safe and enjoyable experience to our customers.

As per your reported issue with the Livespins we have looked into it together with the game provider and identified the spin in question, it took us longer than three days to do so, as unfortunately you could not provide us with any details about the round time or it id, however we managed to identify it, and have informed you via email regarding the outcome.

As you are already aware the sin in question was successfully added to your balance, thus everything was fine with it.

Although we are sorry that it took so long to identify it, and provided you with some extras for the delay.

Thus this case was resolved in your favor.
We appreciate all the time and understanding put into this case.

Kind Regards,
Metaspins Team

Betygsatt 4 av 5 stjärnor

Fast withdrawals and fast KYC

Fast withdrawals and fast KYC. Their withdrawals are really fast, and they have a lot of games, but I'm disappointed with KYC. However, it takes no more than 10 mins, but still.

7 april 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer