metaspins.com Omdömen 135

TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This the second review regarding metaspins. This guys are Buch of scammers ,2 weeks a go I went to some issue with them and I told them to close my account,which they refused to do so and ignore,they... Se mer

Betygsatt 5 av 5 stjärnor

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... Se mer

Betygsatt 1 av 5 stjärnor

STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Where did it go wrong ? Oh boy... I must say, the withdrawals are fast. That's the good thing. But, being able to withdraw is something else. The 'originals' games are the most rigged s... Se mer

Företaget har svarat

Företagsinformation

  1. Kasino
  2. Online-betting

Skrivet av företaget

Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

135 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This the second review regarding…

This the second review regarding metaspins.
This guys are Buch of scammers ,2 weeks a go I went to some issue with them and I told them to close my account,which they refused to do so and ignore,they are providing gambling services to the country they are not even allowed to operated ,U should stay far away from them ,I have been reported them to the Australian authority,a formal complaint has been submitted today and it ll be one more complaint which will be submitted by my and AMCA to the Curaçao Gaming Control Board,I ll advice U if U been a victim ,follow your case with Curaçao Gaming Control Board.as I have been in touch and contact with them .just stay away from this guys

28 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where did it go wrong ? Everywhere.

Where did it go wrong ?

Oh boy...

I must say, the withdrawals are fast. That's the good thing. But, being able to withdraw is something else.

The 'originals' games are the most rigged shit I have ever seen. 3 winning hands on BJ on 25 played ?

Also, the reward system is utter trash. U only get 'rakeback' on spins. Not even on BJ or their original games. So people like me who only play blackjack and dice got a 3$ rakeback for 24k$ wagered.

This site is trash, the RTP is trash, just stay away. A lot of better casinos to play at.

22 april 2026
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi,

Thank you for taking the time to share your feedback.

We understand how frustrating it can feel when results don’t go your way, especially in games like blackjack where short-term outcomes can vary significantly.

For clarity, all our games — including Originals — operate on independently verified systems and are not influenced or adjusted by the casino. Outcomes are random and based on standard game mechanics.

Regarding rewards, rakeback and cashback are applied based on specific game categories and wagering activity. Some games contribute differently, which can impact the final amount received. We understand this may not always be obvious and appreciate the feedback.

We’re glad to hear that withdrawals were fast, and we’re sorry that your overall experience did not meet expectations.

MetaSpins Team

Betygsatt 5 av 5 stjärnor

When i played first time it was…

Most who puts negative review has multiple accounts and thats why they are blocked,everything works fine

16 mars 2026
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi,

Thank you for your feedback — we really appreciate you sharing your experience.

We’re glad to hear everything has been working smoothly for you. Our goal is to provide a fair and transparent environment for all players, and we apply our rules consistently to maintain that standard.

Thanks again for your support, and we look forward to having you with us!

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Scam website

Scam website. Kindly request you not to deposit any money here. They will reject your withdrawal request and give you useless reasons and disable your account. All funds they will keep. So be careful from this fraud website.

14 februari 2026
Omdöme utan inbjudan
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Svar från metaspins.com

Hi,

We have reviewed your case and would like to clarify the situation.

Our findings indicate a breach of our Terms & Conditions, specifically:

Section 8.1 – Only one account per person, household, IP address, and device is permitted.
Section 10.3.1 – Creating multiple accounts to gain an advantage from promotions or giveaways is strictly prohibited.

These rules apply to all promotional activities, including bonuses and giveaways.

In line with these terms, appropriate actions were taken on the account. These measures are applied consistently to ensure a fair and secure environment for all players.

If you believe there has been an error, you may contact our support team with full account details for further review.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

stay away.

yep, the rating says enough. just play elsewhere.

11 februari 2026
Omdöme utan inbjudan
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Svar från metaspins.com

Hi,

We’re sorry to see your review, but unfortunately we have not received any details from you despite requesting additional information.

Without account information, we are unable to locate or verify any issue related to your experience.

If you have encountered a specific problem, please contact our support team with your username or registered email address so we can investigate properly. We are always willing to review legitimate concerns.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

STAY AWAY!!!!!!

STAY AWAY!!!!!!
They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any explanation with just a mail saying we have confiscated your funds.

Scamiest site you will ever encounter, stay away.....

2 februari 2026
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Adarsh,

We take accusations like this very seriously, so we have carefully reviewed the information provided.

We can confirm that no confiscation has been made on the account registered with the email address you shared

As a general clarification for all readers: registering multiple associated accounts from the same IP address or device in order to claim promotions, giveaways, or rewards more than once is strictly prohibited under our Terms & Conditions (see sections 8.1 and 10). In such cases, accounts may be restricted in accordance with our anti-abuse and fraud prevention policies.

If you believe there has been a misunderstanding, we kindly ask you to provide to our support team:

- your exact username
- the date of the alleged action
- any related transaction ID

We are always willing to review cases transparently and resolve any legitimate concerns.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Stay away from this site the games are…

Stay away from this site the games are poor and do not pay out big wins just pathetic small payments

1 februari 2026
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Glen,

We’re sorry to hear that your experience didn’t meet your expectations.

All games on our platform are provided by licensed suppliers and operate using certified RNG systems. RTP is calculated over the long term, which means short sessions can sometimes feel lower than expected due to natural variance.

For players who prefer higher theoretical return rates, we’ve recently introduced a dedicated Original Games section featuring titles with RTP up to 99%, as well as enhanced RTP versions of selected classics. This gives players more choice depending on their preferences.

We’d also be happy to review your gameplay in detail. Please feel free to contact our support team so we can look into your specific session.

We appreciate your feedback.

MetaSpins Team

Betygsatt 5 av 5 stjärnor

When you deposit remove the business…

When you deposit remove the bonus feature but other than that instant deposits , instant withdrawals , very good customer service everything you can ask for. And a variety of slots and originals .
J

17 januari 2026
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi J,

Thank you so much for the 5-star review — we really appreciate you taking the time to share your experience!

We’re glad to hear you’re enjoying the instant deposits and withdrawals, our customer support, and the variety of slots and Originals. That’s exactly the experience we aim to deliver.

Regarding bonuses — players always have the option to deposit with or without a bonus, depending on their preference. We want to keep things flexible and transparent so everyone can choose what suits their play style best.

Thanks again for your support, and we look forward to seeing you back on MetaSpins!

MetaSpins Team

Betygsatt 1 av 5 stjärnor

scam

scam. trust the reviews folks.

21 december 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Joshua,

Thanks for your review. We’re sorry to hear you feel this way.

We replied earlier and requested more information, but we haven’t received any details from you in the last 3 days — and without them we’re unable to locate your account or verify what happened.

If you’ve experienced any issue (deposit/withdrawal/transaction), please reply here or contact our support team with:

- your MetaSpins username (or email used to register)
date + amount
- a screenshot (optional)

All transactions can be checked and verified, and we will investigate your case immediately once we receive the details.

Kind regards,
MetaSpins Team

Betygsatt 1 av 5 stjärnor

I've never seen a casino with such a…

I've never seen a casino with such a low payout in 20 years of online gaming. It's truly disgusting.

14 december 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Salvo,
We’re really sorry to hear about your experience and we understand how frustrating this must feel.

Please share your MetaSpins username (or the email linked to your account) so we can review your gameplay history and confirm everything is working correctly.

All our games run on certified RNG, and RTP values are calculated over the long term — however, we absolutely want to investigate your case properly and make sure everything is transparent.

You can also contact our support team directly via live chat so we can assist you faster.

Thank you for your feedback — we’d appreciate the chance to resolve this.

Also, if you’d like to play higher RTP games, our Originals section includes titles with RTP up to 99%.

Betygsatt 1 av 5 stjärnor

Stay Away!

After a lucky win I proceeded to request a withdrawal. There I was, thinking everything would be processed smoothly. Lo and behold, after a few hours, I received that dreaded email falsely accusing me of having multiple accounts. I told them repeatedly that I have never registered an account on this site before but they confiscated my winnings anyway. A typical scam casino that should be avoided at every turn. Stay the heck away.

20 maj 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi,

We take claims like this very seriously and have carefully reviewed the situation.

Account restrictions related to multiple or linked accounts are only applied following a detailed review by our compliance and fraud prevention team, in accordance with our Terms & Conditions. These checks are based on technical and security indicators — not assumptions.

We understand that this can be frustrating, especially after a withdrawal request. However, such measures are only taken when there is clear evidence of associated or duplicate accounts, which is strictly prohibited under our platform rules.

If you believe there has been a misunderstanding, we invite you to contact our support team directly with your username and the date of the decision so we can conduct a secondary review.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Casino missachtet Spielerschutz und lehnt Erstattung der Spieleinsätze ab

Ich bin seit lange von allen Casino Brands von Allyant Group nv wegen Spielsucht bekannt.

Das Casino gehört auch zur Allyant Group NV

Trotzdem konnte ich mit mein gesperrten Personalien und Email Adresse heute ein Spielerkonto eröffnen und 137 USD verspielen.

Das Casino weigert sich trotzdem der Erstattung der Spieleinsätze und hat mein Spielerkonto gesperrt, als ich das Casino heute im live Chat darauf hingewiesen habe, dass ich bei Allyant Group und deren Partner Casino Unternehmen wie Dama NV, Galaktika NV etc wegen Spielsucht bekannt bin.

Allyant Group ist laut Curaçao Handelsregister Auszug der Geschäftsführer der Casino Unternehmen metaspins.com,Galaktika nv und dama nv

Erstmalig habe ich mich bei wildblaster Casino wegen Spielsucht gesperrt, dann bei moonwin Casino etc.

Casino missachtet Spielerschutz und legt kein Wert auf Verantwortungsvolles Spielen.

Hiermit nehme ich Bezug auf die Antwort des Casino auf meine Beschwerde :

Das Casino Unternehmen metaspins.com sowie die Casino Unternehmen Galaktika und dama nv gehören zur Allayant Group.

Laut Curacao Handelsregister ist Allyant Group der Geschäftsführer des Casino Unternehmen metaspins.com, Galaktika nv und dama nv.

6 december 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hallo H,

wir nehmen das Thema verantwortungsvolles Spielen sehr ernst und haben Ihren Fall sorgfältig geprüft.

Zunächst möchten wir klarstellen, dass Metaspins unter einer eigenen, unabhängigen Lizenz operiert und nicht zu den von Ihnen genannten Unternehmen (z. B. Dama NV, Galaktika NV oder Allyant Group NV) gehört. Eine automatische Übertragung von Sperren zwischen unterschiedlichen Lizenzinhabern erfolgt daher nicht.

Bezüglich Ihres Kontos bei Metaspins können wir bestätigen, dass Sie sich am 06.12.2025 selbst ausgeschlossen haben. Nach diesem Zeitpunkt wurden keine weiteren Einzahlungen auf Ihrem Konto vorgenommen.

Falls Sie zusätzliche Unterstützung im Bereich verantwortungsvolles Spielen benötigen, können Sie sich beispielsweise bei nationalen Sperrsystemen registrieren oder professionelle Beratungsstellen kontaktieren, die Ihnen weitere Hilfe und Orientierung anbieten.

Wir wünschen Ihnen alles Gute.

MetaSpins Team

Betygsatt 4 av 5 stjärnor

good providers

since returning pragmatic to Australia the site has become alot better, ups and downs like most casinos never been denied a withdrawal(aslong as u wager 3× the deposit).

plus they allow Australians to play hacksaw without vpn witch is nice

4 december 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Luke,

Thanks for taking the time to share your experience — we really appreciate it!

We’re glad to hear you’ve noticed improvements and that withdrawals have been smooth for you. Providing reliable payouts and access to strong providers like Pragmatic and Hacksaw is something we continuously work on.

As always, players can choose to deposit with or without a bonus, depending on their preferred wagering structure.

Thanks again for your feedback — we’re happy to have you playing with us!

MetaSpins Team

Betygsatt 5 av 5 stjärnor

Best crypto casino by a long shot

Have had quite a few losses but I’ve also had quite a few wins. Any withdrawals I’ve made have been paid out in usually less than 24hrs. Support team are hands down probably the best I have ever dealt with in terms of online casinos. Shout out to Michael my VIP account manager.

Pinkrichsnake

29 november 2025
Omdöme utan inbjudan
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Svar från metaspins.com

Hi Pinkrichsnake,

Thank you for the amazing review — it truly means a lot to us!

We’re glad to hear your withdrawals have been smooth and processed quickly, and that you’ve had a balanced and enjoyable experience overall. That’s exactly what we aim to deliver.

A special thank you for the shout-out to Michael — we’ll make sure your kind words are passed on to him and the VIP team.

We appreciate your trust and look forward to many more great sessions ahead!

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Scam Casino

After playing live casino and winning some money, I naturally requested a withdrawal. 6 hours later, I received an email from them saying that the fraud department had closed my account because I had multiple accounts. This was a complete and utter lie as I have never registered on this site before. Not only did they confiscate my winnings, which is already terrible enough, they refused to refund my deposit too. What an absolute scam! It seems like I wasn't the only one who has gone through this experience as there are multiple users sharing the same experience. These fraudulent tricksters have used this dirty tactic too many times as an excuse to not pay out winnings. Stay away!

19 maj 2025
Logotyp för metaspins.com

Svar från metaspins.com

Hi,
Thank you for taking the time to follow up and for providing additional information to help us review the matter more carefully.

We understand how frustrating this experience has been, and we’re sorry that it led to a negative impression.

After reviewing the case, we’d like to clarify a few points. Our checks confirmed that more than one account was registered, which isn’t permitted under our Terms & Conditions. As a result, the duplicate account was closed in line with these rules.

We’d also like to reassure you that:
- No winnings were confiscated on the active account;
- The deposit linked to the closed account was refunded.

The active account was later closed at your own request. All actions taken were in accordance with our Terms, regulatory obligations, and data-protection requirements.

We appreciate you sharing your feedback. If you ever decide to return, we’d be happy to welcome you back and ensure everything is set up correctly from the start. Our support team remains available should you wish to discuss this further.

Kind regards,
Metaspins Team

Betygsatt 1 av 5 stjärnor

Scam casino full of bots and shadiness

It's a scam casino trust me when I say this I played for a lot of time and rarely they gave me anything back. Rewards don't exist at all and they find ways to drain you only more.

4 november 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi,

We’re sorry to read your review. Unfortunately, you did not respond to our request for additional information, so we have not been able to identify any account or specific issue related to your claim.

For clarity, all games on our platform are supplied by licensed providers and run on independently certified RNG systems. Game outcomes are not controlled by us, and we do not use bots of any kind.

If you would like us to look into your experience properly, please reach out to our support team with your username or registered email address. We are always prepared to review any legitimate concerns in detail.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Scam Crypto Casino Beware they will drain you and finish you financially

Scam Crypto Casino, Beware of them. Any game you touch here, you will lose. Balance will be drained completely. They wont even give your profit loss statement citing they are a crypto casino. All the vip bonuses are to make you deposit so they can drain you and finish you. Every other casino you can win atleast a little but Metaspins you cannot win at all. 00000% chance you can go above your deposit amount. Lost so much to these scammers. They just want to make you deposit one way or another so they can steal your money. Only small streamers play here and show wins. All rigged.

9 september 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi, HarrisonHart

We take claims like this very seriously and have thoroughly reviewed the details provided.

However, we have not been able to locate any account registered under the email address or reference information shared in your response. Without accurate account details, we are unable to verify the situation you describe.

For clarity, all games on our platform are supplied by licensed providers and operate using independently certified RNG systems. Outcomes are not controlled or manipulated by the casino.

If you have used a different email address or username, please contact our support team directly with the correct details so we can properly investigate your concerns.

MetaSpins Team

Betygsatt 1 av 5 stjärnor

Not bad , But ......... somethings off for sure

To be honest deposits and sign up all good, sites decent and has some good options, however , never ever have i deposited what i have with not even a sniff of a withdrawal, we know things are rigged in the sites favor , but by fat the worst RTP I've ever encountered .

15 oktober 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Matt,

Thank you for sharing your feedback. We take all player comments seriously, including those from earlier in the year, as they help us improve.

All games on our platform are provided by licensed suppliers and operate on certified RNG systems — outcomes are not controlled or adjusted in the site’s favour. RTP is calculated over the long term, and short-term results can vary significantly from session to session.

Since October, we’ve continued working on enhancing the player experience, including expanding our higher-RTP options through our Originals section and optimising overall game selection to provide more competitive return rates.

If you’d like us to review your gameplay history or specific sessions, please feel free to reach out to our support team — we’d be happy to look into it.

MetaSpins Team

Betygsatt 5 av 5 stjärnor

Very kind customer service

he customer service is very kind and helpful! I’ve been playing with them for a long time, and I can honestly say that everything has been completely positive! The crypto withdrawals are very fast and hassle-free — I always receive them within a few minutes!

6 oktober 2025
Omdöme utan inbjudan
Logotyp för metaspins.com

Svar från metaspins.com

Hi Adam,

Thank you so much for your kind words and for being a long-time player with us — we truly appreciate your support!

We’re especially glad to hear that our customer service team has made a positive impression and that your crypto withdrawals have been fast and hassle-free. Providing quick payouts and reliable support is exactly what we aim for.

Thanks again for taking the time to share your experience — we look forward to many more great sessions ahead!

MetaSpins Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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