metaspins.com Omdömen 135

Great casino. Very good selection of games. Easy platform to use and payouts are paid quickly. There is no doubt that this is the best crypto casino to play at.. the VIP team is great at providing a great experience for the high rollers and my VIP host Michael is the best and always takes care of me with whatever I need!

Account disabled
Account disabled.

I am writing to file a formal complaint against Metaspins, an online casino where I recently experienced significant gambling losses. My concerns are rooted in what I believe to be illegal practices that facilitate gambling for Dutch citizens without proper Know Your Customer (KYC) procedures.

Upon realizing the potential illegality of the operations, I promptly contacted Metaspins and requested a refund for my losses. As part of my complaint, I highlighted the absence of KYC procedures, which I believe allows Dutch citizens to gamble on the platform in violation of relevant laws.

To my dismay, instead of addressing my concerns, Metaspins took immediate action by disabling my account without providing any response or resolution to my refund request. Subsequent attempts to establish communication with the casino have proven futile, leaving me with unresolved issues and a lack of transparency regarding the status of my complaint.

Given these circumstances, I find it necessary to escalate this matter further. If Metaspins fails to provide a satisfactory response within a reasonable timeframe, I intend to file a formal complaint with the Dutch Gambling Authority and the Curacao eGaming Licensing Authority, under whose jurisdiction Metaspins operates.

Furthermore, if these regulatory bodies are unable to resolve the matter or provide appropriate sanctions, I will seek legal representation from a Dutch law firm specializing in cases related to returning gambling losses on illegal gambling websites.

I believe in the importance of fair and legal practices within the online gambling industry, and I trust that the relevant authorities will investigate this matter thoroughly to ensure compliance with applicable laws and regulations.

I kindly request that you treat this complaint with the urgency and seriousness it deserves. I am prepared to provide any additional information or documentation required to facilitate a swift and fair resolution to this matter.

Thank you for your attention to this issue.

This online casino is one of the best I've seen with many interesting games to choose from. Besides, these guys pay winnings quickly and you can buy cryptocurrency right on their site, which is very convenient. Playing here is a fantastic experience, and I highly recommend giving it a shot.

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bonuses!!!! No issues from me. They give free spins all the time and have some of the best rewards around!

At first, I had a good impression of this casino, as it is very fun to play here and there are a lot of interesting things. However, to my regret, I started having various problems - sometimes the game would not load or my deposit would not be credited immediately, and I had to write to the support team with a request to help me solve all these problems. The good thing is that the guys always answered me quickly, which is of course a big plus. Overall the casino is good, maybe I was just unlucky.

Didn’t realise I had 2 accounts I must of signed up what the first opened but yet the let me put 7/8 deposits in then soon as I made a withdrawal they closed my account and refuse to give a refund or pay my winnings out. Be very careful with your crypto on this site SCAM!!!

Do not use this Casino they steal your money, and don’t give it back.

Customer service terrible.

Update 54 day’s recovered my money, only after chasing them several dozen times.

My partnersaccount was closed because she use common phone for making an account ..
After winning she was not allowed withdrawal and was blocked out from the websiteandchat ..
Nobody answered anything and i dont recommend anyone to use this site because if you will win they will wipe your account and chats ..

I will take legal action against them with as much as i can and want newzealand giverment to ban this fraudlent website.

I provided all KYC documents which were requested , the same documents are verified and accepted in Major Crypto Currency Casinos, I am Lvl 4 fully verified in almost all casinos. To my surprise , my kyc was rejected without no valid explanation and my account was disabled and deleted. This surely is a bad move.

Hands down one of the best casinos I’ve ever been a part of! My very first day on the site I won $1000 and ever since then I’ve been hooked and loyal to meta spins! I highly recommend them to all crypto gamers out there!

I'll give meta a 5 because deposits go right in and withdrawals get sent quick. The RTP can sometimes be sus at times, but I got my biggest wins here. They also have a great rakeback/rewards system. Compared to other online casinos, they are top tier.

Angemeldet habe ich mich am 16.08.2023

1. Einzahlung in Höhe von 400€ am gleichen Tag - Doof gelaufen
2. Einzahlung in Höhe von 600€ am gleichen Tag - Doof gelaufen
3. Einzahlung in Höhe von 500€ am gleichen Tag - 6605€ Gewinn

Hätte ich es danach doch nur belassen. Naja soweit lief es relativ ausgeglichen. Mal Gewinnt man - Mal verliert man.
Nichts Weltbewegendes.
Etwas rein - Etwas raus.
Alles wunderbar. Manchmal etwas weniger als die Einzahlung - Manchmal etwas mehr.

Dann irgendwann vor kurzem kam dann der Tag:
Einzahlung - Weg
Einzahlung - Weg
Einzahlung - Weg

Von ca. 1000 gekauften Freispielen nur noch das absolute Minimum - Glücklicherweise gibt aus auch für die Scatter nen Gewinn.
Das ganze ging nun über 2 Wochen. Heute habe ich dann mal einen Schlussstrich gezogen.
Meiner Meinung nach hat das auch nichts mehr mit Glücksspiel zu tun, sondern grenzt ganz schön stark an BETRUG.
Da werfe ich ja lieber das Geld auf der Autobahn aus dem Auto. Das hat den gleichen Effekt, nee, da könnte es wenigstens nochmal nach Hause geflogen kommen und ich finde es vor der Haustür.

Positiv: Schnelle Ein und Auzahlungen
Positiv: Kein KYC

Negativ: Kein KYC
Negativ: Sobald man seinen Account sperren lassen möchte muss man sich an den Support wenden. Dieser Fragt dann erst mal wieso. Danach wird man aufgefordert eine Mail zu schreiben in der man die Gründe nennt sowie die Dauer. Nicht sehr zuvorkommend.

They advertise as vpn and no kyc. Do not play here they will not pay you .I have. 300.00 Payout they won’t payMe. Also 2 hours prior , I had asked them to close account permanently , I decided to take ne more wak at it , I needed up winning something small 300.00. Now it’s a problem . The good reviews are fake and paid for by them. Do not play here

When it comes to online casinos, trust is everything. Metaspins is the go-to choice for me as I value reliability and a hassle-free gaming experience.

Getting your winnings should be quick and easy, and Metaspins delivers on this front. They offer a transparent and efficient withdrawal process, guaranteeing that you can access your winnings promptly and securely.

Metaspins customer service team is always ready to assist. Whether you have questions about games, account issues, or just need guidance, their agents are responsive and eager to help.

With constant availability, fast payouts, and a helpful support team, it's the ideal choice for those seeking a reliable online casino.

Great crypto casino, fantastic selection of games and offers. Rakeback is my favourite

I absolutely love the fact that the casino has a broad variety of different tokens, also their support is super friendly and helpful.

What a scam, Deposited $106 dollars + bonus total balance $160, i start playing and creating a bonus hunt, balance after finishing the bonus hunt $0.04, then i claim my rake back $2,12 and play further on Big Bambo to $0.06 cent (still balance on account even before rakeback claiming)

When i start opening the 11 bonusses, hit a few super big hits ($35, $100, $12 & few little ones) after every bonus it said "not enough wager money" or something like that. Well i think its a glitch or something, so i am done with the opening of all bonusses and my balance is still $0.06, i go to the bonus page where i see my wagering, it said "lost" .... Head over to the Live chat, talking to Billy... SHORT VERSION, he said i run out of bonus balance ($0,00 he means) and then the bonus was lost, so all my bonusses i claimed the winnings are gone. Even my deposited money is gone!

Guys beware of this Scam! They will take your money and try to answer all your comments even it is not right they saying...

They take my case to the Relevant team now, so stay tuned, ill let you know what they said.

REMEMBER, THIS IS A SCAM CASINO!

Nice casino and I recently tried out the MetaLotto system from Metaspins. I like the innovative approach to combining gaming and lotteries.

What I saw is that there is a bit of a lack of transparency in the odds and prize distribution and the low winnings is a bit down for me. As a user, I would like to know my chances and possibilities of winning different prizes.

If you can please display past winners and their previous winnings. Secondly, I would love a screen of simulation of the tickets to shuffle, or at least to have multiple draws a day.

Overall, MetaLotto has the potential to be an exciting addition for online lotteries.

This is a good online casino with many different ways to make deposits and withdraw your winnings without commission. It also has a great rakeback system, which gives you the opportunity to win back money after losing. All in all, you will spend your time here with pleasure and I am very glad I found this casino!

It's not a bad online casino, but it still has room for improvement and development. I really like that the verification and registration process is quick, and the support team is excellent and friendly. I had an unpleasant situation a couple of times - I waited a bit longer than usual for a payout, so I had to write to support and the guys helped me out, so thanks to them for that. Other than that, everything is good. Metaspins compares favorably with others in several ways, for example, the guys offer the ability to make deposits without commission. But, as I wrote above, there are some negative aspects, hopefully there won't be any in the future.