Bailey Court in Chelmsford - The property is maintained to a high standard. This is reflected in the team who run the property. Bev the house manager is professional, courteous, accommodating and is... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Bailey Court in Chelmsford - The property is maintained to a high standard. This is reflected in the team who run the property. Bev the house manager is professional, courteous, accommodating and is... Se mer
Företaget har svarat
Returning Home. In August my Mum came out of Respite after having a fall. Jenny the House Manager was so kind and helpful arranging a care-package for her and tailoring it to her needs. She... Se mer
Företaget har svarat
My husband and I would like to give a big THANK YOU to Gareth, who advised and assisted us in arranging my Mother's 95th Birthday Party at Beckside Gardens. As we live abroad, we could not have... Se mer
Företaget har svarat
I personally have had a tough time the last few months. Here in Martello Court Eastbourne weve had 4 managers in as many months. Our new manager in just a short space of time has not only shown... Se mer
Företaget har svarat
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Skrivet av företaget

100 Holdenhurst Road, BH8 8AL, Bournemouth, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have lived in two McCarthy& Stone developments- 8years at Paxton Court Tenby which is a beautiful seaside town. Jackie the House Manager came at the opening and is still there. She made Paxton Court a very happy place to live.
Now I am at Eadhelm Court Edenbridge. Having decided to move nearer my family.I looked at other retirement properties and none compared with McCarthy& Stone. Eadhelm Court is a very pleasant development and we have a new recently appointed House Manager who is very friendly and helpful. She is doing so much to enhance the life of the residents . Debs is a real treasure
and we are fortunate to have her. I can strongly recommend McCarthy & Stone developments

Svar från McCarthy & Stone
My mum was very reluctant to leave her marital home, but when the time came she moved to Mandeville Court in Potters Bar and was very happy. She absolutely loved her flat and adored the staff who supported her, couldn't have been happier with her choice, difficult as it was at the time.

Svar från McCarthy & Stone
Lovely guest suite at a Chesterton Court, fabulous price, Magda the duty manager has awesome customer service. Can’t recommend enough :)

Svar från McCarthy & Stone
I stayed overnight in the guest accommodation at McCarthy Stone in Cirencester when visiting friends who have an apartment there. The room was spotless and really comfortable. Clare who is the Manager made sure that everything was lovely for my visit. Thank you so much. I will be back. Xx

Svar från McCarthy & Stone
I’ve visited Amelia Court a few times recently while helping a resident with a few errands. I’ve found it to be very well presented and welcoming. I needed to ask a member of staff for some help and they were very polite, friendly and helpful. Amelia Court has a lovely, comfortable atmosphere and I’ve been very impressed.

Svar från McCarthy & Stone
Beth at McCarthy & Stone made what could have been a stressful process feel manageable from start to finish. We were arranging a reservation for my mother during a genuinely difficult period for our family, with a lot of moving parts and competing pressures behind the scenes, and Beth handled all of it with patience and clarity.
She was consistently quick to respond, explained each step of the reservation and offer acceptance process in plain terms, and never made us feel rushed even when our own side of things was disorganised. When a few details needed correcting along the way, she sorted them out calmly and without any fuss, and kept communication open throughout rather than leaving us chasing for updates.
What stood out most was how she handled the harder moments. Family circumstances meant there were a few points where things got complicated on our end, and Beth stayed professional, sympathetic, and solutions-focused throughout, never letting the difficulty of the situation affect the service. That kind of steady, reassuring support makes a real difference when you're helping a parent through a major life change.
Would happily recommend Beth to anyone considering a McCarthy & Stone development, particularly the Saxon Gardens team in Oakham.

Svar från McCarthy & Stone
My mum lived in the Whyburn Court McCarthy and Stone accommodation for nearly 5 years until she passed away recently. It was perfect for her, close to her old friends and a lovely community where she could make new ones. We always felt that she was safe and happy there. Lots of activities to join in with and a lovely relationship with the childrens nursery next door who used to visit. The house manager is very professional and she knows all the residents well, and genuinely goes over and above to make sure that they feel settled and happy. The public spaces are very welcoming and are kept lovely and clean

Svar från McCarthy & Stone
My wife and I recently visited Leedham Court, McCarthy Stone retirement housing development, in Hebden Bridge, West Yorkshire. Can I say from the outset what a wonderful place it is, the location, the building, the standard of the accommodation and the friendliness of the residents. The experience was made even more special by the manager, Tracie. Not only was she friendly and professional but made time for us as we compared the development to the one we live in in Stamford. I tried, unsuccessfully, to persuade her to move down to Stamford. Trivial issues like family and commitment to Leedham Court residents, seemed a poor excuse. Seriously, a competent, professional and caring manager that McCarthy Stone would do well to look after.
Thank you Tracie
Mags and Terry

Svar från McCarthy & Stone
Words cannot explain how super our manager is. Kate’s understanding and support of all of us makes Merchants Gate a brilliant development. She has even managed to help me sort out some awful marks on my carpet.

Svar från McCarthy & Stone
Excellent love living Heron place Kidlington very comforting and secure environment

Svar från McCarthy & Stone
Had an excellent time at Mallory Court (Skipton), visiting my father.
I stayed in the lovely guest suite. The facilities were wonderful, and the manager (Liz) was very friendly and helpful.
I very much look forward to staying there again.
Many thanks, and highly recommended.
Best wishes, Kirsty

Svar från McCarthy & Stone
My mother in law loved the Bramhall development as soon as she saw it and is very happy there. When my mother saw it, she agreed and moved there too! The facilities are excellent, fostering a good community which offers plenty of sociability and activities if you want them, or peace and safety if you don't. Jo the house manager is a star - friendly and welcoming, ultra organised, just what you want when you have 2 mothers there!

Svar från McCarthy & Stone
My elderly parents have recently moved into Earls Grange, they’ve been there for approximately five weeks now, it’s such a pleasant environment and so far they’ve been very happy.
The staff are very friendly and helpful and a particular shoutout goes to Sue, the house manager who goes above and beyond, always so helpful and so supportive, nothing is too much trouble, so thank you Sue, even though you haven’t been in the role for very long, you’ve made a huge difference

Svar från McCarthy & Stone
Flora Grange in Sheffield was the best place / location we visited for my mum to move to. Mum rented an apartment at Flora Grange then a property came up for sale and mum has been living in her home for the last 12 months. It’s a beautiful place to live.
Liz the manager is wonderful, mum and my whole family love her. She is so kind, caring, knowledgable, discreet & intuitive. She keeps everything in order, her role literally covers all eventualities and nothing is too much trouble.
Mum often reports how fab Liz is, which is so comforting as a relative.
We could not be happier
Thank you

Svar från McCarthy & Stone
We had a lovely visit to Jessiefield Court in Didsbury, we stayed 4 nights in the guest suite as we were visiting our daughter who lives nearby. Kim the wonderful house manager looked after us so well from booking the room to making our stay as comfortable as possible, thank you Kim, your kindness was really appreciated.

Svar från McCarthy & Stone
Stanley Place guest room is stylish, clean and comfortable and overlooks the gardens. The room is serviced to a high standard and Carla the house manager is welcoming and friendly.

Svar från McCarthy & Stone
The worst company I’ve ever dealt with . My 92 year old mom’s apartment became uninhabitable back in April due to leaking roof . Still no repairs in sight and her health is deteriorating, very unhappy and confused . Have 2 stage 2 complaints upheld against them but still they are doing absolutely nothing .

Svar från McCarthy & Stone
I've lived at Burrstone Grange for 2.1/2 yrs. It was the best move that I made. I moved to Thornton Cleveleys to be near my son and grandchildren. I have made so many friends here, and Sam the site manager is absolutely brilliant. She organizes so many events for us to take part in, or not whatever you want to do. I would certainly recommend it to anyone. Well done.

Svar från McCarthy & Stone
went to visit my Dad at Giffnock recently, as he was a bit unwell I decided to stay over in the guest suite. Would not hesitate to recommend , lovely people working there, brilliant customer service , so helpful and interested in my Dads welfare ,always asking if there was anything they could o to help, big shout out to Debbie ( forget her last name), she was a star.

Svar från McCarthy & Stone
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.