Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
**UPDATE** I have changed from 1 to 3 stars as customer service got in touch after I emailed them with my complaint. All sorted now ** **ORIGINAL** Long delays in receiving my order with no forew... Se mer
The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable! It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco... Se mer
I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I ha... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.
Kontaktuppgifter
Storbritannien
- www.lyco.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast turnaround
Fantastic company ordered Sunday received Monday mid day, would definitely recommend

Svar från Lyco Group Ltd.
A very happy customer
A very happy customer - The ordered vintage ST64 style light bulbs, they arrived really well packaged to prevent damage.
Delivered next day service. The bulbs look great. Thanks C

Svar från Lyco Group Ltd.
You really want a review
You really want a review? Ordered Monday, delivery confirmed for Tuesday and it's now 21:30 on Wednesday and the package has moved all of eight miles to Fedex's depot in Ridgmont.
Apart from the delivery problems the lights are installed and look really good.

Svar från Lyco Group Ltd.
Ordered it 2pm had delivery next…
Ordered it 2pm had delivery next morning now that’s quick

Svar från Lyco Group Ltd.
Great product, swift delivery & value for money
Easy to order online. Quick delivery & the product I purchased was as described. It is fabulous & does the job I wanted it to do. I was kept up to date with delivery & my items arrived in excellent condition.

Svar från Lyco Group Ltd.
great service and prompt delivery
great service and prompt delivery, in these times it is a
pleasure to find and deal with a company that offers excellence service. Well done.15

Svar från Lyco Group Ltd.
Prompt efficient no nonsense service
Prompt efficient no nonsense service.
Did what it says on the tin.

Svar från Lyco Group Ltd.
I have not used Lyco Group Ltd before…
I have not used Lyco Group Ltd before and the transaction was faultless.

Svar från Lyco Group Ltd.
Next day delivery
We ordered some coving and it arrived the next day at no extra cost. Excellent service.

Svar från Lyco Group Ltd.
Waited in for delivery ( signature…
Waited in for delivery ( signature required), never came. Tracking had it stuck in some depot, not even “out for delivery” yet it still maintained I would receive it by 1800 hrs that day! Still hasn’t arrived but it’s only 10am on the following day(08/10/2025). So don’t ask what I think of the product because I haven’t seen it!

Svar från Lyco Group Ltd.
Quick delivery and product packaged and…
Quick delivery and product packaged and all okay

Svar från Lyco Group Ltd.
A good product at a good price.
A good product at a good price.
Delivery was ok and I was kept well informed.

Svar från Lyco Group Ltd.
Great service
Arrived next day even though I didn’t order ‘til gone 5pm. Really nice quality product at a very good price. Great comms as well. Very impressed with Lyco will definitely recommend.

Svar från Lyco Group Ltd.
fed ex as couriers claim the items were…
fed ex as couriers claim the items were delivered - i have spent 30 minutes trying to contact fedex and then finding out that maybe they were delivered next door
if any company offers fedex as delivery again i will go elsewhere

Svar från Lyco Group Ltd.
Delayed delivery by FedEx
Haven’t received next day delivery of items yet. FedEx scheduled to deliver by 4pm Friday, rescheduled until 6pm Friday. Then rescheduled for 6pm Monday.
Will see what happens, not confident.
Thought this would be useful information for your company.

Svar från Lyco Group Ltd.
Disappointed Experience
I placed an order on 1st September, but because one item was on back order until the 5th, the rest of my order was delayed too, which held up my project. The delivery was scheduled with FedEx for the 9th, but it ended up in the wrong part of the UK. Unfortunately, the choice of courier has put me off ordering again. I’ve already lost a day off work waiting for a delivery that may or may not arrive tomorrow.

Svar från Lyco Group Ltd.
Eterna KCOMCS13 downlights
Brought some round flush LED panels. Great price and spec and super fast delivery.

Svar från Lyco Group Ltd.
Customer service is useless!
I bought 4 Dora 3 Circuit Track Lights, item E1798. They don't work in the 3 circuit track lighting system that another 3 circuit TL product I bought from Lyco does (item #63029). I have been calling and emailing Lyco for months, spoken to several different people, and no one provides me with an answer as to why, or a resolution of any kind. Just fobbed off with 'leave it with me and I'll get back to you' over and over again. Do not expect any customer service if you have a problem of any kind. I'll be looking elsewhere now, I've given up trying to give this company my business.

Svar från Lyco Group Ltd.
The goods were exactly as advertised
The goods were exactly as advertised. I was particularly impressed by the speed of delivery - less than 24 hours

Svar från Lyco Group Ltd.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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