Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
**UPDATE** I have changed from 1 to 3 stars as customer service got in touch after I emailed them with my complaint. All sorted now ** **ORIGINAL** Long delays in receiving my order with no forew... Se mer
The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable! It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco... Se mer
I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I ha... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.
Kontaktuppgifter
Storbritannien
- www.lyco.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product is excellent along with a fast…
Product is excellent along with a fast delivery
Such great service the ladies are very…
Such great service the ladies are very friendly
Thank you so much for you fast…
Thank you so much for you fast delivery. ordered early evening and it arrived less than 24 hours later.
highly recommend this company.
The product I ordered late in the…
The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable!
It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco again if I need anything electrical.
Complaint resolved
**UPDATE**
I have changed from 1 to 3 stars as customer service got in touch after I emailed them with my complaint. All sorted now **
**ORIGINAL**
Long delays in receiving my order with no forewarning or communication to let me know. And then wrong items arriving which were cheaper than what I paid for and I had to chase them to let them know and ask for a refund for the price difference. Still no confirmation or acknowledgement. Major stock issues and unhelpful customer service team who rarely pick up the phone. First and last time buying from Lyco.
I ordered an outdoor light and it…
I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I have ordered from Lyco and they were great last time too, in fact that time I really needed it quickly and they ensured it was processed really quickly. The reason that order was urgent was because prior to Lyco, I had ordered one (a new item) off an online marketplace and the product came with none of the usual paperwork one gets with electrical products. I was really pleased with Lyco and they seem very professional company to me.
No delivery and no-one answers calls or emails!
Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails but non-one ever responds!
I can't even get them to cancel and refund me, which is ridiculous. I definitely wouldn't recommend them!
Delivery issues
I placed orders twice, but neither was delivered. I called them many times, but they did not answer the phone. After being lucky enough to be heard by someone there, the first order was cancelled and refunded after about 3 weeks to a month, and I am still waiting to receive the second order partially. Fingers crossed it will work.
Item as described well priced and fast…
Item as described well priced and fast delivery will deal again will definitely recommend
Item was as described
Item was as described, it didn't fit the track I have but this is not the fault of Lyco, I ordered the item as an experiment to see if this was the right fitting.
Delivery was quick enough, but the lack of attention from customer services has been poor as I 've requested a VAT invoice several times and had no response.
Exceptional service
The lady I spoke to on the phone was exceptionally helpful and delivery was super quick.
Easy to use ordering
Easy to use ordering, amazing delivery,next day quality all round not just the product
.
Super reliable as always.
Product didn’t arrive to give a review.
Difficult to give a view about my experience as I have yet to receive the product. Communication was poor and no explanation as to why the produce was later than advertised
Very nice service.Thank you very much.

Svar från Lyco Group Ltd.
Perfect service after being let down by…
Perfect service after being let down by Ledkia. Ceiling lights arrived within 2 days as described. Very happy with product.

Svar från Lyco Group Ltd.
6w surface mounted ceiling lights.
I purchased 2 x 6w surface mounted lights for a passageway after a google search. The product is attractive, well made and was securely packaged. I was also very pleasantly surprised by the speed of delivery. So, all in all a very pleasant experience.

Svar från Lyco Group Ltd.
Great service
Easy to find what I wanted online and very quick delivery. Pleased with item, as described. Great service!

Svar från Lyco Group Ltd.
Came via Fed Ex which I wasn't…
Came via Fed Ex which I wasn't expecting. I ordered 2 lights to test the delivery etc. Now ordering a further 10. I'll keep them as I couldn't find these particular lights. A few other sites had them but glad I chose this company.

Svar från Lyco Group Ltd.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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