Lyco Group Ltd. Omdömen 

963
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails... Se mer

Betygsatt 3 av 5 stjärnor

**UPDATE** I have changed from 1 to 3 stars as customer service got in touch after I emailed them with my complaint. All sorted now ** **ORIGINAL** Long delays in receiving my order with no forew... Se mer

Betygsatt 5 av 5 stjärnor

The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable! It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco... Se mer

Betygsatt 5 av 5 stjärnor

I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I ha... Se mer

Företagsinformation

  1. Lampbutik

Informationen kommer från olika externa källor

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

963 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 44 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(963)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The product I ordered late in the…

The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable!
It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco again if I need anything electrical.

22 oktober 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Complaint resolved

**UPDATE**
I have changed from 1 to 3 stars as customer service got in touch after I emailed them with my complaint. All sorted now **

**ORIGINAL**
Long delays in receiving my order with no forewarning or communication to let me know. And then wrong items arriving which were cheaper than what I paid for and I had to chase them to let them know and ask for a refund for the price difference. Still no confirmation or acknowledgement. Major stock issues and unhelpful customer service team who rarely pick up the phone. First and last time buying from Lyco.

20 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered an outdoor light and it…

I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I have ordered from Lyco and they were great last time too, in fact that time I really needed it quickly and they ensured it was processed really quickly. The reason that order was urgent was because prior to Lyco, I had ordered one (a new item) off an online marketplace and the product came with none of the usual paperwork one gets with electrical products. I was really pleased with Lyco and they seem very professional company to me.

23 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No delivery and no-one answers calls or emails!

Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails but non-one ever responds!

I can't even get them to cancel and refund me, which is ridiculous. I definitely wouldn't recommend them!

8 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Delivery issues

I placed orders twice, but neither was delivered. I called them many times, but they did not answer the phone. After being lucky enough to be heard by someone there, the first order was cancelled and refunded after about 3 weeks to a month, and I am still waiting to receive the second order partially. Fingers crossed it will work.

13 oktober 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Item was as described

Item was as described, it didn't fit the track I have but this is not the fault of Lyco, I ordered the item as an experiment to see if this was the right fitting.
Delivery was quick enough, but the lack of attention from customer services has been poor as I 've requested a VAT invoice several times and had no response.

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect service after being let down by…

Perfect service after being let down by Ledkia. Ceiling lights arrived within 2 days as described. Very happy with product.

23 augusti 2026
Omdöme utan inbjudan
Logotyp för Lyco Group Ltd.

Svar från Lyco Group Ltd.

We are delighted you are so pleased with your purchase.

Kind regards
The Customer Care Team

Betygsatt 5 av 5 stjärnor

6w surface mounted ceiling lights.

I purchased 2 x 6w surface mounted lights for a passageway after a google search. The product is attractive, well made and was securely packaged. I was also very pleasantly surprised by the speed of delivery. So, all in all a very pleasant experience.

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Lyco Group Ltd.

Svar från Lyco Group Ltd.

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review.

Kind regards
The Customer care Team

Betygsatt 5 av 5 stjärnor

Great service

Easy to find what I wanted online and very quick delivery. Pleased with item, as described. Great service!

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Lyco Group Ltd.

Svar från Lyco Group Ltd.

Thank you, we look forward to you shopping with us again soon.

Kind regards
The customer Care Team

Betygsatt 5 av 5 stjärnor

Came via Fed Ex which I wasn't…

Came via Fed Ex which I wasn't expecting. I ordered 2 lights to test the delivery etc. Now ordering a further 10. I'll keep them as I couldn't find these particular lights. A few other sites had them but glad I chose this company.

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Lyco Group Ltd.

Svar från Lyco Group Ltd.

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Kind regards
The Customer Care Team

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