Really helpful company, quick to respond to enquiries. I bought a ring at a great price but unfortunately size was wrong (my own fault). Simple returns process. Would definitely use again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... Se mer
Företaget har svarat
I just wanted to say a special thank you to Elizabeth the Manager at Beverley Luxe. She has now helped me with solving two problems with such kindness. My husband’s 60th birthday present was such a wo... Se mer
Företaget har svarat
Went in looking for my daughters 16th birthday present her first pandora bracelet.The lady who served me was lovely,patient and very knowledgeable unfortunately I didnt get her name showed me lots of... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Kontaktuppgifter
PO BOX 614, HU9 9PP, Kingston Upon Hull, Storbritannien
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad communication and service
12 januari 2024
Svar från Luxe by Hugh Rice
Thank you for sharing this, we are sorry to hear about this situation you experienced with your order. Can you please expand on your comments so our team can look into this. We value any type of feedback as it helps us to improve the on-line service.
Beautiful charm as described.
Beautiful charm as described.. Arrived very quickly and was well packaged. There was also a return label. Very impressed with this company and strongly recommend.
8 januari 2024
Svar från Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review regarding your online experience.
Very quick delivery excellent all round
7 januari 2024
Svar från Luxe by Hugh Rice
Thank you for such a positive review!
Super fast delivery
Have ordered from Luxe a couple of times and never disappointed.
But this time more than delighted and totally over the moon with my new pandora charm.
Not only was it a great bargain BUT super super fast delivery. I live in Northern Ireland and it was standard delivery which was extremely cheap and ordered Tues 9th Jan afternoon and received the next day Wed 10Jan. Over the moon and totally rate 10000% thank u soo much. Totally recommend and can't rate enough..
A very very happy satisfied customer. 😍💓
9 januari 2024
Omdöme utan inbjudan
Svar från Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review.
Nomination charm…
Nomination charm arrived on time price was good ,the charm was absolutely beautiful
4 januari 2024
Svar från Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Quick delivery & great product
Quick delivery & great product. Love the pandora Huggies which I couldn’t get from pandora as out of stock & found you. Thank you for sending so quickly, easy to deal with .
3 januari 2024
Svar från Luxe by Hugh Rice
Really happy you loved the shopping experience with us. Thank you.
Svar från Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Svar från Luxe by Hugh Rice
That's wonderful. Thank you.
Great company
Very fast dispatch and my item was well packaged. I have ordered from Luxe by Hugh Rice many times before and so I can definitely recommend.
1 januari 2024
Svar från Luxe by Hugh Rice
Thank you so much for your 5* review and for sharing your experience
Quick delivery & great customer service
Quick delivery and great customer service! Would recommend buying from them.
1 januari 2024
Svar från Luxe by Hugh Rice
Thank you for this amazing five-star review!
Excellent product and excellent service.
Good value for money.
Easy to order.
Item delivered quickly and well packaged.
I was kept up to date with tracking of the item at all times.
31 december 2023
Svar från Luxe by Hugh Rice
Thank you for taking the time to leave us a great review.
Svar från Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review.
The charm I ordered came in the post…
The charm I ordered came in the post next working day definitely speedy service
29 december 2023
Svar från Luxe by Hugh Rice
Brilliant to hear you had a good shopping on-line experience, thank you!
Item arrived in perfect condition and…
Item arrived in perfect condition and promptly. Can't ask for more.
29 december 2023
Svar från Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
lovely ring fast delivery
29 december 2023
Svar från Luxe by Hugh Rice
Thank you for such a positive review!
The order came incredibly quickly
The order came incredibly quickly, was really impressed.
11 december 2023
Svar från Luxe by Hugh Rice
That's wonderful. Thank you.
Thankyou for providing fabulous customer service!
It was my first order, and I was really happy to sign up for a 10% discount. Unfortunately the ring I ordered never arrived, after a quick call to customer service, a replacement arrived in a couple of days. What could have been a little traumatic in the run up to Christmas, was made stress free by the team at Luxe by Hugh Rice.....and my daughter loves the ring, she had a sneaky try on, before I wrapped it up.
13 december 2023
Svar från Luxe by Hugh Rice
Really pleased you are happy with the product and the service. Thank you
The service given by Luxe by Hugh Rice…
The service given by Luxe by Hugh Rice was impeccable. I ordered a charm for a bracelet, unfortunately the wrong product, totally my fault. I returned it and within 3 days the money was refunded into my account. This service definitely gives me the confidence to shop with them again.
29 november 2023
Svar från Luxe by Hugh Rice
Thank you for this amazing five-star review!
Just fantastic
12 december 2023
Svar från Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Fab company
Fantastic service especially at Christmas- well packaged and arrived within 2 days. Highly recommended:)
12 december 2023
Svar från Luxe by Hugh Rice
That's amazing, a great review thank you so much.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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