This is my 3rd bag. I bought from Luxbags. Outstanding quality and the details are 100 % perfect. Jiaxin responds really fast, no matter if you have questions to the bag or need support. Her knowledg... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Очень хороший сервис, моя сумка пришла быстро и была просто в идеальном состоянии. Продавец была на связи и быстро отвечала на мои вопросы и просьбы. Очевидно что перед продажей сумкам делают реставра... Se mer
Jiaxin is wonderful and very professional. She is highly communicative, too. She makes the process very easy. When there was an issue with shipping she took care of it. This is not my first purchase... Se mer
Found exactly the bag I was looking for! Accurate description of bag condition, great photos to show it, and it shipped quickly and looked better than exacted. Jiaxin was very responsive and accommoda... Se mer
Företagsinformation
Skrivet av företaget
Luxbags is a Hong Kong- and France-registered purveyor of authentic pre-owned designer handbags and accessories. Luxury fashion is aspirational, yet often remains out of reach. Waiting lists at fashion stores, limited editions, prohibitive pricing, and a second-hand market plagued by counterfeits, scams, and snobbish or indifferent customer service can frustrate your aspirations. At Luxbags, we believe luxury should be shared, not hoarded. Our vision is to empower, not to gatekeep. We offer a sustainable and accessible pathway to iconic handbags, minimising environmental impact while maximising style. Our mission is to provide exceptional value on authentic pre-loved designer pieces and deliver unparalleled customer service, becoming your trusted destination for pre-loved luxury. We curate a collection of inspiring pre-loved treasures that empower you to own your dream bag and fulfil your aspirations in fashion and beyond. At Luxbags, we engage professional cleaning and restoration services to give our bags a makeover before they go to their next owners. We believe that these bags all deserve a second chance at being cherished by a new owner, and we invite you to join us on this journey of extending the lifespan of our favourite bags. As a business that is committed to promoting sustainability, we are always seeking new ways of reducing our environmental impact. By providing a space for stylish and sustainable fashion, we hope to inspire others to embrace the second-hand luxury movement and contribute to a more socially and environmentally sustainable future.
Kontaktuppgifter
4,8
Utmärkt
118 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chanel mini square bag
The girl is very friendly and responds quickly to messages. The shipping was quick and the bag was packed safely. The shop has a nice selection of purses at reasonable prices. Thank you.
5 mars 2026
Amazing customer service and I love my bag!
Despite being vastly different time zones, response time was incredibly fast. Shipping was really quick as well once shipped and I had no issues with customs. Bag is exactly as described with all original documents and a certificate of authenticity. I’ve been searching for this bag for a while now and I’m so happy I was able to find it! Overall, would definitely recommend Luxbags!
10 mars 2026
Very responsive and bag is in very…
Very responsive and bag is in very awesome condition! Definitely recommend!
16 februari 2026
Great service
I loved buying from Luxbags. My bag came in GREAT condition, like it was brand new! The delivery was also very fast. I will definitely be buying from here again!!!!
27 januari 2026
Great experience with Luxbags
Great experience with Luxbags! Jiaxin was quick to respond every step of the way. If I could give 4.5 stars I would. I had a slight issue with shipping but this was nothing Jiaxin had control over being it was in a different location and this was more of a UPS/shipper issue of not having actually picked up the package. It was settled quickly and I received my bag the following week. Given the price and quality/history of the bag, I would hope that it could have been packed a little more neatly and carefully in a larger box as opposed to being smooshed in there, but the bag is collapsable and only had a dust bag so didn’t need a huge box, but something a little roomier would have been appropriate. As I mentioned it was in a different location and this was nothing in Jiaxins control. Have referred several people to the site already and will purchase again
4 januari 2026
Pleased with the Tyvek organizer!
The Tyvek organizer for my Goyard Anjou GM fits perfectly, is well made, and has ample pockets. It gives the bag some shape as well. I feel safe from spills or leaks in the bag. I am also happy to find that it will work in my LV Neverfull GM as well.
7 januari 2026
Jiaxin is the best for second hand bags!!
Jiaxin was very kind and patient with me while trying to source my bag. She sent me pictures, videos and was upfront about the condition and worked with me on a great price. Be prepared for packaging to be nothing special but Jiaxin does provide a certificate of authenticity with purchase. With the new tariffs in place I did pay import fees when delivering to the US but I will be a returning customer highly recommend for sourcing handbags second hand!
8 december 2025
The bag is beautiful and match the…
The bag is beautiful and match the pictures, but I was disappointed with the packaging, A such expensive bag could be better packed. It arrived very crinkly, without the original dusting bag, not the opening package experience I was expecting for a Gucci bag.
25 november 2025
Prompt delivery
Prompt delivery, great communication and perfect bag! Loewe Medium Puzzle Bag - has been on my wish list for years but wanted a particular colour! Found on Luxbags and with me within a week!
30 november 2025
Great experience
Bag was in great condition, as advertised.
There was a small delay shipping but Jiaxin was very communitive and helpful.
14 november 2025
Happy purchase!
Very happy with my purchase. Jiaxin was truthful with the condition of the bag, and it came in excellent condition! Delivery was fast. Comes with entrupy cert.
28 november 2025
Excellent service
Excellent service, the bag was in perfect condition - and shipping and communication were very prompt. I will definitely shop from here again. Thank you!
6 november 2025
I am so beyond glad I purchased this…
I am so beyond glad I purchased this bag! After arrival, I was able to verify its authentication through the one provided by the seller, as well as two other third party authenticators. 10/10 recommend.
12 november 2025
Great shopping experience!
29 oktober 2025
Quickly respond to questions
Quickly respond to questions. Updated me
me with shipping and delivery. Fedex delivery won’t release package to my 17 year old son while im on facetime that is the only part I did not like.
17 oktober 2025
Amazing
Amazing! Chat support was great for any questions before purchase, and item arrived in the described condition, well-packaged!
23 oktober 2025
The bag arrived in perfect condition
The bag arrived in perfect condition, just as described.
Excellent communication and quick response
and super fast shipping! I’m very happy with my purchase.
21 oktober 2025
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