Lucky Whale Casino Omdömen 34

TrustScore 1.5 av 5

1,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just had my biggest online win ever playing here—$5,600 on a progressive slot! I was literally shaking when I hit the jackpot. Cashed out, and the money was in my account within 48 hours. If you’re lo... Se mer

Betygsatt 1 av 5 stjärnor

So in response to your reply I turned 400 dollars to 6.7k hardly 100x win also the withdrawal request was well over 12 hours and after reading reviews I just have it up as a bad job me and my wife fro... Se mer

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Betygsatt 1 av 5 stjärnor

I deposited 100$ lost it I then deposited another 100$ Played a game hit a 750 win and then tried to withdraw only to find they auto added a 50% bonus to my 2nd deposit... what an absolute sca... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Don't deposit on that casino, nothing Works. Slots don't work and you can't withdraw 🤣😅 customer service told me it will be down for at least another week. Can't give me a refund because... It's not... Se mer

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Företagsinformation

  1. Kasino

Skrivet av företaget

The Premier Online Crypto Casino


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(34)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

DO NOT GIVE THEM YOUR MONEY

25 July, they confirmed the balance in my account and asked for my wallet address for the refund. After my response to them, they went cold and I've not heard from them after multiple emails. I have all the evidence of how crocked they are. DO NOT GIVE THEM YOUR MONEY

25 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What kind of f...

What kind of f.... are they still leaving positive reviews here!!!?? Apparently the last ones......this pseudo-casino deceived a bunch of people and just disappeared from the Internet!!!!!

11 augusti 2025
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Betygsatt 1 av 5 stjärnor

Played a lot there ,then thay had some…

Played a lot there ,then thay had some issues that never really got resulved ,now the website is down for more then two weeks.
Now i had a large wining that NEVER been payed (yet).
They owe me 61 Solana which was about 13K$ since then i conatcted there support they promised me it will be resulved soon but notting yet !!!
I am devistated from this.
latly they are not replaying my emails as well...i fear for the worst !!!

9 augusti 2025
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Betygsatt 1 av 5 stjärnor

leaky casinovery long license update

leaky casino, license update is taking a very long time, all the reviews are rigged, someone wrote a couple of days ago that the casino is cool, normal, I can't say anything good about it, since this casino hasn't been working for more than 2 weeks, I put some money in there 2 weeks ago, played a little, and that's it. And now it's waiting to change some kind of license, it's not clear what kind of casino this is, it's not clear what kind of reviews these are, in general, don't fall for the positive reviews

7 augusti 2025
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Betygsatt 1 av 5 stjärnor

Scammers closed

The casino has closed and offers to apply for withdrawals by e-mail. I wrote to them on July 16 and there has been no reply for more than two weeks! Please help get my money back.

16 juli 2025
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Betygsatt 1 av 5 stjärnor

Scam

Website down, no replies to emails either. Yet, some positive reviews keep coming on here? Not suspicions at all. :))) I guess it's time to say goodbye to our money, guys.

17 juli 2025
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Betygsatt 1 av 5 stjärnor

Scam bookie not working, funds robbed

Since their website is down they're offering to process withdrawals by sending an email but the issue is that there's no response.

Update 16/07: Website still doesn't work and I haven't received any answer from them regarding my withdrawal after several mails.

Update 21/07: This scam website is still down and apparently have robbed me.

15 juli 2025
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Betygsatt 1 av 5 stjärnor

Bad comunication

Bad comunication, I deposited funds yesterday but all games were offline for a maintenance that was not comunicated to the users and I’ve asked to the support to withdrawal the deposit but they told that it is not possibile. Today I played the funds and right after I went to chat to limit deposits and gambling in the hope of limit myself from playing but the support was offline too resulting in non care for responsible gaming! Lost 500€ of deposits for their lack of comunication with players!

14 juli 2025
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Betygsatt 1 av 5 stjärnor

The actual game play experience I’ve…

The actual game play experience I’ve had thus far is great but between the website being down 3 days for maintenance, then coming back online but not being able to play anything and withdraw anything making it extremely annoying and disrespectful that it keeps being advertised as functioning with all your promotions and X posts is very strange but not one comment mentioning the dysfunctional problems of the site…

2 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lack of communication, not very trustful

I was kicked out from the site right in the middle of game. Not very satisfied with the way how they communicate that site is Down. Although they have solid cashback program, i cannot claim it, asi site was Down. Also they moved money from wallet to... Somewhere, without notice

5 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't deposit on that casino

Don't deposit on that casino, nothing Works. Slots don't work and you can't withdraw 🤣😅 customer service told me it will be down for at least another week. Can't give me a refund because... It's not working. Maintenance for a week? 😂😅

9 juli 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Hello,
Our website is currently undergoing maintenance. We apologize for any inconvenience this may cause. Refunds will be processed promptly once we are fully operational again, which we expect to be at the beginning of next week.
Thank you for your understanding.

Regards,
Lucky Whale Casino

Betygsatt 1 av 5 stjärnor

Warning – Avoid at all costs

Avoid this platform at all costs. They do not allow you to withdraw your winnings. The positive reviews appear to be fake, so it’s highly recommended to read through the negative experiences before considering registration. Stay away for your own safety.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

We would like to inform you that KYC requests are extremely rare. However, we have systems in place to detect potential bonus abuse or other unauthorized sportsbook activities. In such instances, we may request KYC verification to ensure compliance. This occurs in less than 1% of cases and only involves individuals engaging in activities that clearly violate our terms.

Thank you for your understanding.

Lucky Whale Casino

Betygsatt 1 av 5 stjärnor

Forced bonus add rip off

I deposited 100$ lost it

I then deposited another 100$

Played a game hit a 750 win and then tried to withdraw only to find they auto added a 50% bonus to my 2nd deposit... what an absolute scam site do not play here!!!

So now I gotta wager like 4 grand to get my 700 out because they forced a bonus on my account

1 juni 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Hello,

We would like to clarify the process regarding the reload bonus. After a successful deposit, the player receives an email containing a link to claim a 50% reload bonus. By clicking this link, the bonus is automatically applied, simplifying the process without the need for any codes.

Please note that your account has been terminated due to inappropriate behavior, including assaulting and threatening our customer support team.

To proceed with the refund of your deposit, kindly provide us with your wallet address by replying back on our email . Once we receive the correct details, we will process the refund as soon as possible.

Regards,
Lucky Whale Casino

Betygsatt 4 av 5 stjärnor

I am on holiday in Switzerland (but I’m…

I am on holiday in Switzerland (but I’m from the uk which is a prohibited country in this site) I got told in live chat that as long as I’m playing from an eligible country (which I am) it is all okay. I’ve got around 0.89 eth waiting to be withdrawn but the automated kyc they use cannot verify me as they do not accept uk documents. I’ve been waiting around 3days for the team that’s looking into it to give me a response on how I can verify my self to get my withdrawal. I was hoping I could just send my uk documents via email just to prove my age ect but it’s not looking like the case. The live chat agents are really nice and the site is good, if I get my withdrawal and resolution soon I’ll be able to put this up to 5 stars. I have also noticed I have been blocked from playing games and the sportsbook.

Update: CEO got in contact with me and processed the withdrawal, said he closed my account as I am from the uk but never the less still processed it, shows they are a genuine brand and are legit.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Dear,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for any inconvenience you have encountered during your withdrawal process.

Please note that, as per our policy, the United Kingdom is a restricted country on our platform. For all withdrawal requests, we are required to complete a thorough KYC (Know Your Customer) verification process, which includes providing valid identification and proof of address from an eligible country. Unfortunately, our system is unable to accept UK documents for verification, and we are unable to process withdrawals without successful KYC completion.

We understand your frustration and want to assure you that our team has done everything possible to assist you. Since we are unable to verify your documents and process your withdrawal, we have refunded the withdrawal amount of 0.89 ETH back into your casino account.

If you have any further questions or require additional assistance, please do not hesitate to contact us. We appreciate your understanding and thank you for your feedback regarding our support team.

Best regards,
Lucky Whale Casino

Betygsatt 1 av 5 stjärnor

The worst casino in the world!

They limit you for no reason and it is almost impossible to get your money back from them! Avoid it.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Hello,

According to our system records, all your withdrawal requests were canceled by you before we could process them. Regarding your inquiry about the bet limit, please note that this restriction is set by the game provider, and we are unable to modify or increase it.

We kindly ask you to reconsider your review. Should you need any further assistance, feel free to reach out to us via chat.

Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Retrait d’un peu plus de 29 xrp(crypto)…

Retrait d’un peu plus de 29 xrp(crypto) et reçu sur mon portefeuille crypto un peu plus de 21 xrp(crypto) …
Une différence donc d’environ de 15€..
Pour moi c’est un vol manifeste , cela n’arrive pas d’en d’autre casino online …
Ne mettez pas votre argent là …
A bonne entendeur

28 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

These scammers haven't paid me my money…

These scammers haven't paid me my money for over a week! I only ordered $150 for payment! They just don't want to confirm my withdrawal request!

15 april 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Hello,

We sincerely apologize for the inconvenience and the delay you have experienced. We were awaiting confirmation from the provider regarding your winnings. We kindly ask you to reconsider your review.

Please feel free to contact our dedicated support team for any assistance you may need.

Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Stay away!

Do not play here! Very slow support

6 april 2025
Omdöme utan inbjudan
Logotyp för Lucky Whale Casino

Svar från Lucky Whale Casino

Hello,

We would appreciate the opportunity to better understand the reasons behind your comment. Please feel free to reach out to our dedicated support team and share more details about your inquiry.

Thank you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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