LodgisOmdömen 

Easy to rent online without visiting the apt. Apt was good and matched the photos
But the agency is slow to respond in case of any questions and issues. During the check-out deduces cleaning fees for an apt that was left clean.

Sono stata seguita da Sofia nella ricerca di una casa a Parigi, ed è stato un servizio impeccabile; mi ha aiutato tantissimo e si è impegnata nel trovare uno spazio adatto a me e a i miei bisogni, la consiglio tantissimo

Ottima gestione ed organizzazione. Un grazie particolare a Francesca per l'assistenza e la grande cortesia.

J'étais à la recherche d'un logement pour mon fils étudiant pour 6 mois sur Paris. J'ai été accompagné par Sofia qui a été extrêmement professionnel rapide et efficace. Je recommande avec la plus grande sincérité les services de Sofia et de la société Lodgis.

Un grand merci à Madame Coline RIVIERE de l’agence Lodgis pour son accompagnement exemplaire. Tout s’est déroulé de manière fluide et rassurante. Coline a été très réactive, d’un grand professionnalisme, et toujours disponible pour répondre à mes questions. Le suivi client est impeccable, avec une vraie attention aux détails et aux besoins du locataire.

Je recommande vivement Madame RIVIERE ainsi que l’agence Lodgis pour la rapidité, la qualité du service et le sérieux de l’accompagnement. Une expérience de location au top !

sometimes renting without having the possibility of carrying out a feet on the ground research can be frustrating and disorienting, but with Lodgis I had a great experience. I was looking for a flat in Paris, which is a super difficult market do to the volume of people searching for a place and the amount of scammers waiting to profit off foreigners doing a house research remotely. Great experience as well with the person helping me, Marcel; he showed great care and was really quick in help me securing an accomodation!

MAJ du 17/11/2025 : J'ai été contactée de manière très professionnelle par Mme Z., manager du pole propriétaires, qui a compris et m'a rassurée sur la possibilité de changer de gestionnaire. Je regrette juste de ne pas avoir eu son contact avant. Je rajoute donc une étoile, espérant pouvoir en rajouter encore quand mon bien sera loué. Bien cordialement
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Dossier [322757588]: Mauvais management des conseillers propriétaires sur la région Paris. Pas d'écoute du client, machisme, pas de contrôle interne. J'ai demandé à deux reprises à changer de conseiller pour une conseillère qui m'avait été recommandée, mais M.S. s'accroche à mon dossier comme la moule au rocher.
MAJ après votre réponse: Je tiens a votre disposition 2 mails dont vous n'avez visiblement pas eu connaissance. Merci à votre service qualité, s'il existe, de me contacter. Bien cordialement.

I had a very positive experience working with this rental agent. Communication was clear and timely throughout the process, and all arrangements were handled efficiently and professionally. Everything was well organised from the first contact to the final paperwork, which made the rental process smooth and straightforward. I would happily recommend their services.

Very little communication. When I asked why they required so much personal information for a short-term rental, I received no reply, they just ghosted me. The agent didn't even know their own rental period restrictions. Website had technical issues. Completely unprofessional.

Lodgis is one of the worst service providers I have ever experienced, and I strongly recommend avoiding it.
At first, I was pleased with them, because they've found me an apartment to rent in Paris.
But problems started to occur immediately. Upon entering the apartment, it turned out they hadn't fixed any of the faults pointed out to them in advance. They did it only after I sent a second request.
During my 2+ years of stay in the apartment, my customer representative changed at least 5 times. In none of those instances did I receive an update regarding it. I've always found it out when trying to contact my representative and then receiving a reply that she is no longer my representative and that there's a new one (the last one couldn't even talk English on the phone, only write it in Email. But she was actually the most efficient of them all).
Besides her, all of the representatives were hard to reach. In case of need, they would not reply to an Email until at least the third or fourth inquiry. One of them ignored five messages, but when I CC'd her manager on the sixth, she replied within a few minutes.
When they were finally up to handle a problem, it would take them a long time, even if it was urgent. And they would do it in a clumsy, inefficient way. For example, when the apartment's microwave stopped working, they bought a new one, though I suggested they send an electrician first to check the socket. It turned out the original microwave was just fine - the socket was faulty. They just wasted time and money on a new Microwave. There was also a time when a worn-out or broken part of the toilet water container had to be replaced, and they claimed it's my responsibility to do so, not theirs.
One client representative (who definitely was the worst one) was late for a video call we scheduled. She then also cut it short, despite me saying I still had issues to discuss, and left with "If there's anything else - E-mail my manager". I did, but of course, didn't receive any reply. She also gave me the wrong details of the apartment's Internet account, so when it went down and I called customer support, they couldn't recognize the account based on the details I provided, which left me offline for a long time - a major problem, as I use the Internet for my work.
And finally, not surprisingly, after I left the apartment, they took money from my deposit to compensate for made-up lacks, like an electronic cattle that was never there (there was an out-of-order one that I haven't touched).
Lodgis's service repeatedly baffled me with its lack of professionalism, decent service, and treatment of paying clients. So, I strongly suggest NOT using Lodgis' service, which is amateurish, unprofessional, unattentive, unreliable, and impolite. Beware.

Propriétaires: À fuir absolument! À la suite de la dégradation de mon appartement au lieu de me rendre la part de la caution qui consiste au montant des réparations, ils ont retenu 2/3 de ce montant dans leur poche pour “frais de gestion dans le contrat” et je me retrouve avec 1/3 seulement…Mon appartement a été dégradé durant la location et je dois moi-même payer les réparations !!! Scandaleux alors que j’avais pris la formule Confort!!!!
Vraiment à fuir, et sur les 2 jeux de clés fournis ils ne m’ont rendu qu’un seul et j’ai eu relancé un mois pour avoir le 2ème.

Ils prennent plus de 12% de frais mensuels alors que les loyers sont les mêmes qu’ailleurs dans la moyenne du marché (après des promesses et des paillettes au début du contrat)

Malhonnêteté, vol et délais de réponses désastreux. Si vous tenez à votre bien n’y allez pas.

Marcel at Logis did a fantastic job assisting us in an apartment search, and held our "hand" through the Garantme process and all of the necessary steps to successfully rent a wonderful apartment in Paris. He was very attentive, and responded quickly with helpful assistance. I highly recommend this agency. Thanks for my favorite Realtor in Paris, Christine Brooks, for the super referral.

Expérience très positive, surtout grace à Sofia, qui ne m'a jamais "abandonnée" dans ma longue recherche d'une maison. Elle a montré attention aux exigences du client et patience, en m'accompagnant pendant toute cette période. Un grand merci à Sofia et à Lodgis!

Très bonne réactivité et communication
Appartement en location trouvé rapidement .

Service de qualité. Je suis ravie de vous avoir confié mon bien à la location et gestion locative depuis plusieurs années maintenant. Je suis rassurée car la qualité des échanges est aussi au rendez-vous. Merci encore.

Merci à Jihane pour son sérieux et sa réactivité! Mon apartement est loué avec LODGIS depuis plusieurs années et je suis satisfait de la prestation.

Je suis très satisfaite de la façon dont Monsieur Coll Pi s’est occupé du dossier pour la location de mon appartement. Il a été très patient et réactif pour répondre à mes questions .

Je recommande Lodgis pour le sérieux et la réactivité.
Notamment Mme Louna Perrot et Mme Romane Vasseur.

Un premier contact ouvert ?très bonne impression .Ne cherche pas à "vendre " mais bon conseil.
Ensuite concrétisation 1 an plus tard . Excellent service et de plus collaboratrice très aimable , patiente, compétente etc...
Réalisation du contrat sans entourloupe , recherche très efficiente du locataire , notre appartement loué au meilleur prix en moins d'1 mois.

I would like to express my sincere thanks to Coline RIVIERE, who helped me tremendously in renting an apartment in Paris. Her support and assistance made the process much easier for me.