Liwisi Omdömen 

323
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Total scam. Order jersey through "Lissi" which also goes by liwisi. Never received package. Sent 4 emails and absolutely no response. Filed fraud complaint with my bank, bbb, and ftc. So sad these so... Se mer

Betygsatt 5 av 5 stjärnor

My husband sent me a link to Liwisi, so I've made a few purchases from here. Almost everything I bought from Liwisi was a success for me. The clothes fit really well, I get a lot of compliments, and I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience. Good quality clothing and so unique. They are trustworthy, What you see on their website is exactly what you get. This is important to me, since I do like surprises. Excellent cus... Se mer

Betygsatt 5 av 5 stjärnor

I had an amazing experience. Their pieces are truly unique and stylish and you can tell a lot of thought goes into every design. The quality exceeded my expectations, and everything feels beautifully... Se mer

Företaget har svarat


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

323 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(323)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I had an excellent experience with one of my orders was too small

I had an excellent experience with Liwisi’s customer service. They were responsive, flexible, and quickly provided a hassle-free credit option instead of a return. Their communication was prompt, and the process was smooth. Highly recommend!

31 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Haifeng, thank you very much for your support and we are honored that our service can be of help to you. We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Have a nice day!

Betygsatt 1 av 5 stjärnor

Great items but needed to return some…

Great items but needed to return some due to sizing. They replied on the 2nd email but told them I wasn’t interested with their of 30% of the total amount of my returns and keep the items. Honestly, why would I keep the items that doesn’t fit me? Plus I’d loose more money than what they were offering. Never heard from them again. Sent multiple emails and never got any replies.
Very Disappointing!!!

2 april 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

4/14/2025 replied

Dear Pinky

We are sorry that our return policy did not fully meet your expectations and caused you dissatisfaction. We deeply apologize for this. We attach great importance to your feedback and will carefully organize and actively improve it, striving to provide you with better quality service. May I ask if it's convenient for you to provide us with the order number? This way, we can follow up and handle it more accurately. Of course, you can also contact us at any time via email, and we will be dedicated to serving you until the problem is satisfactorily resolved and you are satisfied.

Liwisi
Customer Service Team

Betygsatt 5 av 5 stjärnor

They are very professional

They are very professional
Also show a lot of patience .

25 februari 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi elena, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!

Betygsatt 5 av 5 stjärnor

Stylish, good quality, helpful service

I have ordered from Liwisi about 4-5x by now. Their clothes are great quality with various trendy styles. Customer service is prompt and helpful. Size is quite true to fit, I would recommend Liwisi!

29 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Joyce, we are glad to receive your positive comment and feedback! Welcome to our website next time. Have a nice day!

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service. Evelyn is so helpful to coordinate with the stuff change while it is out of stock.

1 april 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Hoi Ian Wong, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!

Betygsatt 2 av 5 stjärnor

Lack of response to email

I wanted to add in my apartment number into the shipment address and emailed them under the name Lynn to add in this detail on 28th march.
Despite having a order confirmation and dispatch email being sent out, I did not receive a reply up till now.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

3/31/2025 replied

Sorry for keeping you waiting.
We deeply apologize for not being able to respond to your message in a timely manner due to the surge in email volume during employee vacation. We sincerely apologize for this. Your email has been prioritized and replied to, please check it. Meanwhile, we sincerely appreciate your valuable feedback, which is crucial to us.

Liwisi
Customer Service Team

Betygsatt 5 av 5 stjärnor

Liwisi is very helpful

Liwisi is very helpful, especially Evelyn, she is very understanding and she provided all the information and options that I need. I have purchased food that with size doesn’t suits me. I really appreciate that help n options that Evelyn offers. Thanks Evelyn.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Caryn, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!

Betygsatt 5 av 5 stjärnor

Good shopping experience

Good shopping experience.
The real products are as nice as shown in the website. Good quality. The sizes are measured accurately.
Nice service. A little bit slow product shipment but acceptable.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Ara, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!

Betygsatt 4 av 5 stjärnor

Prompt reply and service

I bought a jacket from Liwisi which I would like to request to return as the item looked different from the picture (the jacket had shimmers which I did not quite like). The Liwisi team replied to my email within 2 days and offered their assistance to me. Their prompt action amplified their professionalism in providing good services to their customers.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Adia, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. My items didn't arrive. They didn't help anything. I wasted $70.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

3/24/025 replied

Dear Mizuho

Unfortunately, despite providing you with detailed delivery photos and contact information on March 18th, you were unable to locate your package successfully. This undoubtedly caused inconvenience and disappointment to you, and we deeply understand and sincerely apologize for this.

At present, we have proactively contacted you and are committed to quickly and effectively resolving this issue to ensure that your rights are properly handled. Meanwhile, we sincerely appreciate your valuable suggestions, which are crucial for the continuous improvement of our services.

Liwisi
Customer Service Team

Betygsatt 5 av 5 stjärnor

It was a good experience

It was a good experience

11 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Nour, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!

Betygsatt 1 av 5 stjärnor

I did not receive my order and could…

I did not receive my order and could not have the tracking number from them.They just ignored until I reported to my payment office.They tried to lie to customer and keep delay .I will never buy anything from this company anymore. I wish I could give no star to them.

6 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

3/17/2025 replied

Dear shuchun

We are deeply sorry to learn that your package did not arrive in your hands as scheduled, and we sincerely apologize for this. Normally, the transportation process takes about 2 weeks, but obviously this time it did not meet your expectations. In order to assist you more effectively in resolving the issue, may I ask if you could provide your order number? We promise to open a special processing channel for your case until you are satisfied with the outcome. Once again, we sincerely apologize for any inconvenience caused and thank you for your understanding and patience.

Customer Service Team
Liwisi

Betygsatt 5 av 5 stjärnor

Good product, good service

I am happy with Liwisi service. I have ordered from Liwisi for more than 3 times. Always get what i ordered. Just one suggestion, if you can update customers the tracking number on their orders, it would help us less worrying. My first order took nearly a month of waiting. And i did not have any update on my order until it arrived. At that time, after 2 weeks placed the order, i did think that i had lost my money. Out of that, i have nothing to complain.

1 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Clara, thank you for your praise of our website. It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Welcome to our website next time. Have a nice day!

Betygsatt 5 av 5 stjärnor

Great materials and Great Customer…

Great materials and Great Customer Services
I bought 2 dresses and 1 sweater. Clothes have good quality, and great customer services! When I needed to switch my size, they were able to help me out in a timely manner! I definitely recommend this store!

26 februari 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Lily, thank you very much for your support and we are honored that our service can be of help to you. We are also hoping that all our customers can receive clothes that they are satisfied with and fit well. Have a nice day!

Betygsatt 5 av 5 stjärnor

Good after sale service!

Good after sale service!

28 februari 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Loo, thank you for your strong support to our website and look forward to our next meeting. Have a nice day!

Betygsatt 5 av 5 stjärnor

I am glad with Liwisi service as the…

I am glad with Liwisi service as the team is very responsive to my queries. The team is very fast in their response when I checked upon with them on my out of stock and delayed items. I will continue to support Liwisi.

1 mars 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Sheral, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Betygsatt 4 av 5 stjärnor

The LIWISIE team is very responsive

The LIWISIE team is very responsive. After I filed in the complaint, they responded and track the shipment status swiftly. Appreciate their effort in the following up as the shipment has been safely received.
Another important point is their material quality is so super rich as well as the workmanship. Worth to invest in the purchase!!

13 februari 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Karen, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!

Betygsatt 5 av 5 stjärnor

Unique design

chance upon this website on facebook, immediately love the design and place order. Unique design, will follow shop and order for more.

4 februari 2025
Omdöme utan inbjudan
Logotyp för Liwisi

Svar från Liwisi

Hi Hung, thank you very much for your support. Your encouragement will keep us moving forward and constantly improving our service. Looking forward to our next meeting. Have a nice day!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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