Link Financial Outsourcing Omdömen 

Very rude staff members mangers to never ring you back or email you as promised. The worst ever am leaving a very bad review

From the very beginning of the call, they took the time to properly listen to my concerns and understand the issues I was experiencing with my account. I never felt rushed or dismissed. Instead, they were patient, attentive and incredibly supportive throughout the entire conversation.

What impressed me most was their determination to actually resolve the issue rather than simply provide a quick answer. They took ownership of the situation, worked through the problems with my account and made sure everything was properly addressed. They explained things clearly, kept me informed and made what could have been a stressful experience feel straightforward and manageable.

Their professionalism, patience and genuine willingness to help were exceptional. It was clear that they truly cared about providing a positive experience and making sure I felt listened to and supported.

This is exactly what excellent customer service should look like. The call handler is an absolute credit to the company and deserves recognition for going above and beyond. I finished the call feeling completely reassured, valued as a customer and extremely grateful for the help I received.

Please make sure this feedback is passed on to both the call handler and their manager, as service of this standard absolutely deserves to be recognised. A huge thank you for such an outstanding experience!

What i had deemed to be a difficult uncomfortable experience was made pleasant,Jo talked & guided me through every step & was very reassuring.
Nice to have someone actually listen to your needs

Link are an absolute shambles. We have been contacting them for 4 months to clear a debt. Every time we contact them we get a different story for why they can't help us. Every time it is "its not my department: I'll leave a note for them to ring you", but won't give a phone number to contact the correct person directly. They have never rung back once in those four months, and I have had to ring them again.

Thank you for the breathing space it's really appreciated.

Decided to finally clear all my debt and Mohammed at link financial has been nothing but helpful and informative. Paying towards my outstanding balance did not feel as daunting as I expected it to and was actually a breeze! Thank you Mohammed

Ethan was amazing. I was so scared before calling Link. He was empathetic, patient, understanding and seemed like an all round good dude.
Link financial isn't the boogeyman I assumed they were.

Very good help off Reece

Excellent service

I was so worried about calling, but from the very minute I started speaking with James the advisor I was put at ease and made to feel like a weight had been lifted from my shoulders. James to time to go through everything and made me feel I had the help I needed. I had struggled to get into the company app, James brought the issue to the attention of IT and true to his word as soon as he had an answer he called me back. If James is the level of staff you have then your company is in very good hands. Thank you so much James.👍

I spoke to Joe at Link Financial about my payment plan, who was extremely understanding, as well as friendly and positive about my situation. We were able to agree how to move forward very quickly, which made me feel relieved and happy. Thank you.

CLEARSCORE REPORTS THIS COMPANY- DONT KNOW WHO THEY ARE COLLECTING FOR AS NO NAME GIVEN AND IMPOSSIBLE TO LOG IN AFTER FOLLOWING DIRECTIONS, HAVE THE CHEEK TO SAY MY E.MAILS WRONG OR MY PASSWORD THAT I'D JUST DONE TO TRY TO REGISTER WITH THESE PEOPLE, IF I DO GET A REPLY ON HERE I DARE SAY IT'L GO ' PLEASE GO TO .............HOTMAIL....TO SPEAK TO WHOEVER OR WHATEVER WHICH IS POINTLESS AS THEY TELL ME MY PASSWORD OR EMAILS WRONG. NO LETTER FROM THESE PEOPLE TELLING ME WHO THE HELL THEYRE REPRESENTING AND I DONT INTEND PAYING MONEY TO A GHOST COMPANY. AI IS CRAP AND WILL NEVER SUCCESSFULY REPLACE HUMANS . SHOW YOURSELVES LINK FINANCIAL , TELL ME WHO YOUR REPRESENTING!!!!

I really appreciate how they spoke to me today and provided me with correct information also hold on my account.

Definitely the support I needed.

Thank you

Spoke to Reece today who was friendly, professional and able to help resolve my request. Extremely helpful agent and I’m happy with the service provided.

Spoke to Reece today who was friendly, professional and willing to listen to my current situation without judgement, he was able to offer a solution to my issue and made things easy to understand, very helpful agent, would highly recommend contacting this company.

I am not able to log on to their portal when I try I get email saying unable to find account. Quick payment link doesnt work nor did the link they sent yo write a review . Dont reply to emails either , Reece who I spoke to was pleasant enough.

Dommage que l on ne puisse pas mettre moins 5 étoiles. Une fois de plus cette macro maffia entreprise, s autorise de vous menacer alors que non seulement c est une entreprise d incompétents, mais en plus ils ne se sont même pas foutu de vous réclamer une sommes précise et justifié...hallucinant de voir ce genre d établissement passé au dessus de toutes règles sans que les institutions n interviennent. Aucun document récapitulatif n'est envoyé, on vous donne un montant par téléphone qui ne correspond jamais à la situation, et surtout sans justification ou explication...vous payé et on verra si on en'a trop pris...mais qui fonctionne comme ça à part les maffieux. Je les ai signalé à la banque de France qui avoue être au courant mais incapable d intervenir....voila le pays dans lesquels on vit..et que dire de leur moyen de communication, des numéros de téléphone blak listé des mails automatiques qui ne reprend jamais la situation comptable, mais qui ne réponde jamais au vôtre. Bref même si cet avis ne servira à pas grand chose cela soulage de dénoncer ce genre "d entreprise" qui ne respect rien ni personne

They’ve been hounding me for months for a debt that’s part of an Iva. When I try to make a portal thing it says that none of the information matches. They don’t respond to emails and I cannot call due to disability. They are now threatening baliffs!

The agent was very helpfull and listened