Lancaster Gate Assistance Omdömen 

Had a dramatic accident on the road and Dan who I spoke with was very professional and helped me with starting the process, he is a credit to the team.

Was greeted on the phone by an agent called Sadie! Exceptional customer service from Sadie very pleasant, knowledgeable and extremely supportive, talked me through the process and explained everything throughly. Thank you Sadie for your supportive help

It weas very easy to navigate the options on the phone, I was then put with an excellent agent called Sadie who was very pleasant to talk to and really helped me to understand the processes that I needed to complete. She was very clear and made me feel supported. Thankyou Sadie.

This is my first time ever having to do something like this so I was very confused at first but Ethan who I was talking with today was very polite and helped me understand everything I needed to and was very patient which was very appreciated.

Tyler Sheppard,Dan and all the others that I've dealt with are such genuine, friendly people.

A true pleasure to deal with.

She was absolutely brilliant straight to the point cheerful happy and instilled confidence I thoroughly enjoyed the chat with her even with the circumstance. Absolutely nothing bad to say. Thanks everyone

Sadie was extremely helpful and very professional through out. She made eveything easy and smoothly, she answered any questions I had and made sure I understood eveything throughly. Thank you Sadie!

Very helpful extremely professional and very patient.

The person on the phone was very understanding and very understanding great service couldn’t recommend more.

Thank you very much

Very poor service told me to get my moped fixed still waiting for them to pay me left me no money for food rent or gas and electricity and every time I talk to them its a different story

Thanks Kaitlyn she was kind and clearly I made her day 😂 but was all good

Sadie accepted my claim offered me a hire vehicle and great assistance gave me pros and cons of each option and really broke everything down I wasn’t sure of
highly recommend their services to anyone making a claim

Super helpful with all my questions and really friendly and welcoming.

I was hit from the back by another motorcyclist, who then rode off. I had it all on my camera and a shop camera too, LGA covered every angle of this claim, from retrieving my bike, having it repaired and stored safely. I was given a replacement bike too, very quickly. I was always kept in the loop as the investigation was underway, and was very pleased with the final outcome. Have been with LGA for 2 years so far, and have no desire to leave. 100% recommended.

Called and spoke to Tyler Sheppard yesterday who was incredible! He was so helpful and understanding and explained everything great! After going through each section he made sure we were happy with what he was writing and and made each following step really clear to understand, especially for someone who's never dealt in a claim before. Couldnt have asked for better assistance! Thanks so much Tyler!

The guy we was on the phone with was really helpful and quite easy to speak with, no beating around the bush and was direct to helping us

What a refreshing experience.
Dan dealt with my call with care and kindness. He was also extremely accurate in taking down the details of my incident and informing me of my options. Excellent service! Thanks Dan.

Sadie Adams Was very helpful on the phone as it was my 1st time dealing with insurance claims she was very clear and informative

Called up, and had Daniel answer the phone. He was a great help very to the point. Was eager and had an amazing attitude. He’s a credit to your team.