LCN.com Omdömen 6 228

I was relieved to be able to speak to another woman, Bee. I am not tech savvy and it just feels less humiliating to communicate with another woman in these circumstances.

good services and domain hosting plans.

Really helpful support when I was up against a technical issue I didn't understand. Quick, and decisive assistance. Thank you!

I called LCN with a billing enquiry and Kyle couldn't have been more helpful and fully resolved my issues.

Spoke to Rees this morning very clear instructions on how to fix our issue and more importantly didn’t take a lot of time

Great company , easy to use the website and contact if you need to speak to a "real" person. Prices are competitive.

We have had our emails with LCN for many years and only have to contact them when I have trouble setting up the emails in Outlook. The support service you receive on the telephone is brilliant and cannot be faulted.

Website is impossible to host compared to other sites, filezilla wont connect to the website and its just awful.

Phoned to get help with a SSL certificate problem. Was advised it may take 2 or 3 days to rectify but actually it was all up and running within about 4 hours of my phone call. Thank you to LCN for helping with this matter. Its good to know support is just a phone call away.

Kyle was great - friendly, helpful and professional.

Sorted my problem out quickly and professionally. Friendly and helpful

Roland sorted out adding my LCN email to my PC's Outlook in minutes.
Many thanks!

Very quick response, problem solved.

For the recent migration, my email nanny prevented me from accessing an email that provided details of the change and what I needed to do.
I put in a request for support - for LCN to resend the email to a secondary email address - and the request was dealt with in less than ten minutes! Outstanding service from the help desk!!

I had two client domains that were set to auto-renew by default. As soon as I noticed the renewal, I contacted the company on the same day to explain that my clients did not want to renew and to request a refund.

Unfortunately, I was told that once the payment has gone through, there’s no refund under any circumstance, even if you contact them immediately. This seems unreasonable and unfair, especially when no additional services have been used and the request was made straight away.

Other providers are far more understanding and allow at least a short grace period for accidental renewals. It’s disappointing to see such rigid policies and lack of customer consideration.

Had a problem with email security settings. Spoke to Reece in the support team and he was incredibly helpful, being able to sort me out within just a few minutes. Great service and brilliant to know that they are there at the end of a phone if I have an issue.

Sarah Pearson Enquiry Ref: [CF23621117]It has been now a total of 3weeks and I haven't seen any change you keep on lying and that's not the way to treat your clients. My refund has never been made Tracking Reference :You guys are taking advantage of me and your clients you have a lot of compliance in here. when I call all I get is the same response I'll have it in a week, What is your excuse now I thought your were trustworthy people and respected you.

amazing customer service and technical support team. always answer the question promptly and get the problem sorted instantly. Yrazak sale support was brilliant. thank you.

Really helpful in supporting website hosting for a Church