Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... Se mer
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I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... Se mer
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As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Skrivet av företaget
Kontaktuppgifter
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Storbritannien
- 00441438532000
- www.lcn.com
4,3
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kyle always helpful
always helpful,always knowledgeable. spoke with Kyle today and everything sorted, so helpful
1 oktober 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback. We’re glad to hear Kyle was able to assist and resolve everything for you.
Kyle understood exactly what I was…
Kyle understood exactly what I was trying to do and was most helpful.
As to some of us the tech language is foreign, he knew what I wanted to do and was great with the advise
1 oktober 2025
Omdöme utan inbjudan
Svar från LCN.com
Hi thank you for sharing your feedback
Great customer service
Great customer service. Reece was brilliant on the helpline, very professional and got me sorted out in no time! Thank you
30 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your great feedback
Good service
Took quite a long time for phone to pick up, hence 4 star rather than 5 star, but once answered, Kyle was efficient, knowledgeable and friendly. Good service.
29 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your feedback. We’re pleased to hear Kyle was able to help efficiently and provide a friendly service. We’ll also take your comments on wait time on board as we continue to improve.
Excellent service
Once again, excellent service from LCN. Callum fixed my Outlook problem in double-quick time.
29 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank yo for your feedback
Used them for many years
Used them for many years, been fine for me, never had any issues. Can find cheaper if you look around, but I don't know how good the service would be.
28 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for feedback ;)
Excellent service
I have been with LCN for about 9 years and have never experienced a problem. I recently called their Customer Helpline for the first time and the call was answered promptly by Reece. He was most helpful in explaining recent service changes and helped me to select a different package based on my usage - an excellent service. Some companies do not offer a telephone based service and instead, push customers to use web chat. Having used both, the LCN offering is far better, quicker and more effective.
18 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback with us
I've had to use this company for years…
I've had to use this company for years through a client and they are an absolute nightmare. EVERY time I have to use them to manage a website I constantly get locked out of FTP access. They have JUST DONE IT AGAIN! Locked my FTP access randomly for no reason and now their file manager doesn't even work. Their website is slow and is currently not even working. I have had enough. I will be trying to get my client to cancel his account ASAP. The amount of time I've wasted when I should be working on my project is ridiculous. AVOID LCN.COM LIKE THE PLAGUE.
23 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your feedback. Our website and file manager are working normally on our end, so the issues may be related to your broadband or local setup. We’re happy to walk you through the FTP settings to ensure smooth access and help prevent future interruptions.
Efficient and Courteous
Phoned as I was locked out of my account. Jordan was calm, courteous and helpful. My issue was dealt with professionally and efficiently and he had me up and running again in a matter of minutes. Thanks for all your help!
23 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for sharing your experience. Great to hear Jordan was able to get you back up and running so quickly, we’ll make sure he sees your feedback.
Friendly, prompt, efficient service
Although I had to wait a few minutes to get through, Reece was super-helpful with the issue we had, and not at all condescending when I asked some basic questions!
22 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your feedback. Glad Reece was able to help and make things clear. We’ll pass this on to him.
Svar från LCN.com
Thanks for your feedback
great very good
21 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback :)
Kyle helped me with my query and sorted…
Kyle helped me with my query and sorted out every thing to suit my needs better.
19 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your feedback. We’re glad Kyle was able to resolve your query.
its a very good company and support is…
its a very good company and support is always spot on and its nice to speak to someone than chatting a a bot and going round in circles for 4 hours
17 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Great to hear you appreciate speaking with our team instead of a bot, we’ll always keep support personal and straightforward!
LCN have always had really great…
LCN have always had really great customer service. Communication has always been simple and fast and any problems I have had I’ve always been able to resolve quickly. Highly recommend. My latest interaction was with Yusuf R who easily answered my many questions and made the process very simple and solved my issue very quickly. Many thanks!
17 september 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re so pleased to hear you’ve consistently had a positive experience with us, and that Yusuf was able to make your most recent interaction quick and straightforward. Your recommendation means a lot, thank you!
Patient and helpful.
Lewis was very patient, helpful and open with the different packages and prices on offer. As a bit of a technophobe LCN have always proven themselves to be trustworthy and happy to assist.
16 september 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re so pleased Lewis was able to help especially when things feel a little technical, and it’s great to know you feel you can rely on us.
Roland has genuinely made my day!
Roland has genuinely made my day!! He was so helpful. I have had an issue with my business email for so long, he took the time to figure it
Out and fix it for me today and then set me up a new email too. Nothing was too much trouble and he was really easy to talk to. It made me feel wonderful about using LCN! Thank you so much
16 september 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re so pleased to hear Roland was able to fix your email issue and go the extra mile to set up a new one for you. It’s great to know he made such a difference to your day, we’ll make sure he sees your lovely feedback.
Brilliant service
15 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review. We’re so pleased to hear you were happy with the service.
Why can't you cancel monthly services…
Why can't you cancel monthly service subscriptions on your own account and why doesn't monthly SimpleMail auto cancel when a user doesn't auto renew their domain, I had the domain auto renew switched off but with monthly being stuck to ON on SimpleMail and forces requiring the individual paying for the services to still be charged for a service they CAN'T actually use.
They insist you call them to cancel monthly service payments and to delete your account.
Domains on LCN are typically 1.5-2 times the cost of anywhere else I'm currently using.
Save your money. Go elsewhere.
I'll be leaving this review here, I refuse to use them anymore.
13 september 2025
Omdöme utan inbjudan
Svar från LCN.com
I’m sorry to hear that you had trouble cancelling your monthly renewal. Our monthly services don’t automatically cancel when a domain isn’t renewed, which is why the charges continued. We’re always available by phone or support ticket, and we would have been happy to help you cancel the service quickly.
We appreciate your feedback and will share it with our team as we look at ways to make this process clearer for our customers.
perfect easy to understand plans
perfect easy to understand plans. execution and transparent pricing. No pushy phonecalls
1 september 2025
Omdöme utan inbjudan
Svar från LCN.com
It’s great to know you found our plans easy to understand, fairly priced, and free from pushy sales calls. That’s exactly the experience we aim to deliver -thank you for sharing!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.