Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... Se mer
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I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... Se mer
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As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Skrivet av företaget
Kontaktuppgifter
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Storbritannien
- 00441438532000
- www.lcn.com
4,3
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient service
A professional, precise and helpful experience dealing with knowledgable customer care staff. Kyle was particularly helpful in clearly explaining the options I had. It's refreshing to get such efficient service. Thank you
4 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience. I’m glad to hear you had a positive interaction with our team. We’ll be sure to pass your feedback along to Kyle in Customer Care
Very helpful and well informed advice
Very helpful and well informed advice
1 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience with our advisors, we appreciate your feedback
Always helpful and knowledgeable
2 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback
Many years of Advice and support.
Over many years LCN have been an invaluable supportive organisation. They advise when required and always explain what actions are necessary. Thank you.
4 december 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re really pleased to hear that LCN has been able to support you over the years. Our goal is always to give clear guidance and make every step as straightforward as possible, so it’s great to know this has made a positive difference.
They are just a great company to deal…
They are just a great company to deal with, and support our charity, no problem is too small and get sorted very quickly
3 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback, we are gad we could help and show support to your charity
Immediate action!
Immediate action on a scam email that came in s a domain name renewal from an unknown company
1 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback
The missing domains..
I had a technical query on a Sunday night - 6 domains purchased, money taken from account (apparently) and was nothing showing on my dashboard.
I was more concerned about losing the domains (which were still showing as available) than losing my money.
No need though.
My service ticket was handled rapidly and professionally by Kyle and my problem resolved in a quick call.
Excellent service, but then it's not the first time I've experienced excellent service from LCN.
Cheers!
1 december 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for taking the time to leave a review. I'm really glad to hear Kyle was able to step in quickly and get everything sorted for you, especially at a time when you were worried about your domains. It’s great to know you’ve consistently had good experiences with us, and we appreciate you sharing that.
Svar från LCN.com
Thank you for your feedback
Geat and sympathetic help from Warren
Geat and sympathetic help from Warren! Give the man a payrise!! And then from Nick who too deserves said pay rise!
28 november 2025
Omdöme utan inbjudan
Svar från LCN.com
We really appreciate your feedback. It’s great to hear that Warren offered the attentive help you needed, and that Nick delivered the same high standard of support. Your comments will be shared with them, thank you for taking the time to let us know.
As usual superb customer service…
As usual superb customer service service. Always the same friendly and knowledgeable staff.
26 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience. we aim to be friendly and helpful
Great Support Team
The phone call was answered within a minute and the knowledge of the support person Kyle was exemplary and he resolved all my queries within a short peroiod of time
26 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback, we will let Kyle know.
Courteous and understanding
Courteous and understanding - problem sorted.
Applies to this response and yesterday's, reference [SU23876399]
Thanks
26 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for the great feedback
Svar från LCN.com
Thank you for sharing your experience
Svar från LCN.com
Thank you for your feedback
Fantastic service with highly…
Fantastic service with highly responsive and helpful customer service team. Recommend.
1 september 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience
Always so helpful
Always so helpful
And a fast service Thank you
A company well worth using for Business
21 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback
Hosting problem quickly diagnosed and…
Hosting problem quickly diagnosed and the solutiuon clearly explained and quickly actioned. Good job!
20 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience.
Kyle very helpful
Kyle very helpful. Resolved issue within minutes instead of predicted hours!
20 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback, we will let Kyle know your feedback
Solved problem quickly
Straightforward, conversation that resolved query promptly.
18 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback. We’re glad to hear your query was resolved quickly and efficiently.
I was relieved to be able to speak to…
I was relieved to be able to speak to another woman, Bee. I am not tech savvy and it just feels less humiliating to communicate with another woman in these circumstances.
19 november 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback. We’re glad Bee was able to support you and make the experience more comfortable. We’ll be sure to pass on your feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.