Kurt Geiger Omdömen 

1 104
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The app is great, easy to find what you want to purchase, easy to check out and apply discounts if you have any. Absolutely love my new bag, obsessed with all Kurt’s merchandise, specially bags and sh... Se mer

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Betygsatt 3 av 5 stjärnor

Lamentablemente no hacen envios a Puerto Rico. Y tengo q estar enviado a Estados Unidos par q luego me envíe pagando entonces un envio adicional.. La mercancia q deseo de la líneas y tanto me encanta.... Se mer

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Betygsatt 5 av 5 stjärnor

My experience with KG has been beyond my expectations! I am very happy and pleased with the quality of all my purchases!! Exceeded my expectations. Delivery time was the best ! Free shipping and Fast!... Se mer

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Betygsatt 1 av 5 stjärnor

I placed my order and it got stuck on the confirmation page. I waited for a confirmation message and one didn’t come, so I placed another order. Still no confirmation message. Then much later, I get b... Se mer

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Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(1 104)

937 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

I have not recipe my order

24 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Sheila,

We're sorry to hear that you have not received your order and understand how disappointing this must be.

Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention.

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Great experience

Love my items from Kurt Geiger items are great exactly what the picture showed exactly what I expected. Very beautiful items and the shipping was spectacular and super fast which made the experience even better.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Shamere,

Thank you so much for your wonderful 5-star review! 💛

We're delighted to hear that you love your new Kurt Geiger items and that they were exactly as pictured and met your expectations. It's also fantastic to know you were impressed with our fast shipping, making your shopping experience even better.

Thank you for your kind words and support. We look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Betygsatt 4 av 5 stjärnor

Packed good but my shoe that arrived…

Packed good but my shoe that arrived came and I can’t really fit them they flap my feet at the bck but the top part feels tight

26 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi Aaliyah ,

Thank you for your 4-star review!

We're delighted to hear that your order arrived well packaged. We're sorry to learn that the fit of the shoes wasn't quite right, with the heel feeling loose while the front feels tight. We understand how disappointing that can be.

Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.

Thank you for your feedback, and we hope to assist you further.

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Purchased both a Bone and Black…

Purchased both a Bone and Black XXX-large Drench bags. Both are gorgeous. I wished that I could have had the same choices of Bone color wallets that were offered in black Drench, in fact there were no bone color Drench wallets. I had to purchase the only 1 bone color wallet that was offered. I accidentally ordered 2 of the bone color wallets. The Chelsea Ruffle tote bag, what can I say beautiful, beautiful, beautiful

25 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi Victoria,

Thank you so much for your wonderful 5-star review! 💛

We're delighted to hear that you love your XXX-Large Drench bags in both Bone and Black, and that your Chelsea Ruffle Tote has made such a fantastic impression! It's wonderful to know you're enjoying your purchases.

We also really appreciate your feedback regarding the availability of matching Bone Drench wallets. We'll be sure to share your comments with the relevant team, as customer feedback is invaluable in helping us shape future collections.

Thank you again for your kind words and continued support. We look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

The tote I ordered is beautiful

The tote I ordered is beautiful. It was packaged with great care.

25 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi CeCe,

Thank you so much for your wonderful 5-star review! 💛

We're delighted to hear that you love your new tote and that it arrived beautifully packaged. We take great care in preparing every order, so it's wonderful to know that this made a positive impression.

Thank you for your kind words and support. We hope you enjoy your new tote, and we look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

The qualify of the shoes are great

The qualify of the shoes are great. The design is gorgeous

25 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi Katherine,

Thank you so much for your wonderful 5-star review! 💛

We're delighted to hear that you're so pleased with the quality of your shoes and that you love the design. It's fantastic to know your purchase has met your expectations.

Thank you for your kind words and support. We look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Betygsatt 2 av 5 stjärnor

I’ve bought multiple shoes from KG and…

I’ve bought multiple shoes from KG and always been a size 39. This pair of 39 is smaller than usual. They are much tighter. When I compare them to my other shoes you can see a significant difference in the size. The look of the shoe is gorgeous and high quality but I won’t be able to wear these with them being too small. I will definitely be thinking twice and concerned over size when buying shoes from KG in the future.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Maylene,

We're sorry to hear that the sizing of this pair was inconsistent with your previous Kurt Geiger purchases. We understand how disappointing it must be to receive a pair you love but are unable to wear because of the fit.

Could you please share the requested details with us? Once we have them, we'll review this further with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention, and for your valuable feedback regarding sizing consistency.

Regards,
Team Kurt Geiger

Betygsatt 4 av 5 stjärnor

The 3 bags i ordered are fabulous.

The 3 bags i ordered are fabulous.. i also ordered 3 gift boxes for storage and closet aesthetics... one of the $ 10 boxes was used for shipping and it was heavily damaged. No way should the kg gift box be used for cross-country packaging unless its free.

25 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Angela,

Thank you for your 4-star review! 💛

We're delighted to hear that you love the three bags you ordered. It's wonderful to know they've met your expectations.

We're sorry to hear that one of the gift boxes arrived damaged after being used for shipping. We appreciate you bringing this to our attention and understand your comments regarding the packaging. We'll be sure to share your feedback with the relevant team for review.

Thank you again for your support, and we hope to welcome you back again soon!

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

I love all the bags I have received so…

I love all the bags I have received so far. So colorful so beautiful makes me quiet happy.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hello Christina,

Thank you for taking the time to share your wonderful feedback with us.

We're delighted to hear that you've been enjoying your purchases and that they've brought you so much joy. Your continued support means a great deal to us, and we're grateful that you chose to share your experience.

We look forward to welcoming you back again soon.

Kind regards,
Team Kurt Geiger

Betygsatt 2 av 5 stjärnor

I’m missing shoes

14 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

HI Mariah,
Thank you for your review.
We're very sorry to hear that you are missing your shoes and understand how disappointing this must be.
Having reviewed your case, we can see that our Customer Service team has already been in contact with you via email and advised that the item was unfortunately cancelled due to being out of stock. We appreciate that this is not the outcome you were hoping for, and we sincerely apologise for the disappointment caused.
The team has also provided details regarding your refund. If you have any further questions or require additional assistance, please reply to the same email thread, and the team will be happy to help.
Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Quick responses

Quick responses. Their website has better prices than stores. Very satisfied with the quality.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Anna,
Thank you for your wonderful review! 😊 We're delighted to hear you were pleased with our quick service, found great value online, and are satisfied with the quality of your purchase.
We really appreciate your support and hope you continue to enjoy your item. We look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger

Betygsatt 3 av 5 stjärnor

Ya han cancelado mi pedido 2 veces

Ya han cancelado mi pedido 2 veces

22 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi Oly,
Thank you for your feedback. I'm sorry to hear your order has been cancelled twice, and I understand how disappointing and upsetting that must be.
Order cancellations can occasionally occur due to stock unavailability, particularly during busy periods. We appreciate your patience and apologise for the inconvenience caused.
Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

I am so pleased with my items because…

I am so pleased with my items because they are beautiful and on SALE‼️

22 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Kimberley,
We're so pleased to hear you're loving your new purchases! ✨ There's nothing better than finding something beautiful at a great sale price. Thank you for sharing your experience with us.
Kind regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

My experience was great and I love all…

My experience was great and I love all my products I have gotten. My shoes & bags are beautiful. And I get compliments when I wear them too.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Davida,
Thank you for sharing your experience with us! ⭐
We're thrilled to hear that you're loving your Kurt Geiger shoes and bags. There's no better compliment than hearing that our customers feel confident and receive compliments when wearing them!
We appreciate your support and hope you continue to enjoy your beautiful collection.
Kind regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Awesome purchase

I ordered black sandals and they feel good and fit perfect. They match my all black bag!!

18 juli 2026
Omdöme utan inbjudan
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Svar från Kurt Geiger

Hi Mellody,
Thank you for sharing your feedback! ⭐
We're so pleased to hear that you're happy with your black sandals and that the fit is just right. Hearing that they complement your black bag perfectly makes it even better!
Enjoy your new purchase, and thank you for choosing Kurt Geiger.
Kind regards,
Team Kurt Geiger

Betygsatt 1 av 5 stjärnor

I haven’t received my order yet

21 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Lashae,
Thank you for reaching out to us. We’re really sorry to hear that you haven’t received your order yet, and we completely understand how upsetting this must be. To help us look into this for you, could you please provide a few details requested? Once we have this information, we’ll review it with our Customer Service team, and they will get back to you via email as quickly as possible. Thank you for your patience while we work to resolve this.
Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Make more Big Size 12 for the Big woman

Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because sandals run small I have to go up a size 12 and they always sell out fast. Please make more size 12 Thanks you have a Blessed Evening.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Sharon,

Thank you so much for your wonderful 5-star review! 💛

We’re delighted to hear how much you love Kurt Geiger and appreciate your continued support. We also truly value your feedback regarding our extended sizing, especially for sandals and boots. We understand how important it is to have more availability in your preferred size, and we’ll be sure to share your comments with the relevant team for consideration.

Thank you again for taking the time to share your feedback. We hope to welcome you back soon and bring you more styles you love!

Regards,
Team Kurt Geiger

Betygsatt 4 av 5 stjärnor

I absolutely love so many of your…

I absolutely love so many of your items! I always fine myself falling in love with something whenever I browse the Kurt Geiger website.

One challenge I've noticed, though, is product availability, especially for sale items. They seem to sell out incredibly fast, and sometimes an item appears to be available one moment and then disappears the next. I completely understand that your products are in high demand, which is a testament to how popular they are.

I've made several purchases over the past two and a half years, and as a loyal customer, I would love to see enhanced rewards or loyalty perks for those of us who consistently support the brand. Offering more exclusive benefits, discounts, or rewards would not only show appreciation for returning customers but would also encourage us to continue purchasing even more of your amazing products.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Nichola,
Thank you for your wonderful review and for being such a loyal customer! ⭐
We're delighted to hear how much you love our products. Thank you as well for your feedback on product availability and customer rewards.
If you're based in the US, we'd love to invite you to join our Kurt Cares loyalty programme, where you can earn points on qualifying purchases and unlock exclusive rewards and benefits. For more information, please visit our Website Help Centre and search for "Kurt Cares."
Thank you again for your continued support, and we hope you find many more favourites in the future!
Regards,
Team Kurt Geiger

Betygsatt 3 av 5 stjärnor

my order has not arrived yet and i…

my order has not arrived yet and i still don’t have a delivery date, so i’m not sure why it’s asking me to leave a review?

20 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Mareyah,

We’re sorry to hear that you haven’t received your order yet and understand how frustrating it must be not to have a delivery date available.

Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention.

Regards,
Team Kurt Geiger

Betygsatt 5 av 5 stjärnor

Beautiful purse

Beautiful purse. I already got compliments

16 juli 2026
Omdöme utan inbjudan
Logotyp för Kurt Geiger

Svar från Kurt Geiger

Hi Rebeca

Thank you so much for your lovely 5-star review! 💛

We're delighted to hear that you love your new purse and that it’s already receiving compliments. It’s wonderful to know our designs are making a stylish impression.

Thank you for your support, and we hope your new purse continues to bring you lots of joy!

Regards,
Team Kurt Geiger

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