The app is great, easy to find what you want to purchase, easy to check out and apply discounts if you have any. Absolutely love my new bag, obsessed with all Kurt’s merchandise, specially bags and sh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Getting my packages on time and opening them and seeing how beautiful the products were in person put the biggest smile on my face! You definitely have a new loyal customer.
Företaget har svarat
Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I wa... Se mer
Företaget har svarat
Do not purchase any Kurt Geiger products online. I made a purchase and part of the order never arrived. After multiple telephone calls, emails and screenshot from FedEx indicating only 1 item was mail... Se mer
Företaget har svarat
3,5
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I placed my order 9/5/26
I placed my order 9/5/26. As of 9/15/26, I still don't have my order. It's suppose to be delivered, 9/17/26.
15 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Pamela,
We’re sorry to hear that you’re still waiting for your order. We understand how disappointing it can be when your order has not arrived yet, especially when you’re expecting it within a specific delivery timeframe.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Very impressed to receive my gorgeous…
Very impressed to receive my gorgeous purse in less than one week.
12 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Carlene,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear that you’re loving your gorgeous purse and that it arrived in less than a week. We really appreciate your kind words and support!
Regards,
Team Kurt Geiger
Part of my order was canceled without…
Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I was not offered another item. I had to call Customer Service and ask for the item.
14 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Adrianna,
We’re very sorry to hear that part of your order was cancelled without prior notification. We understand how disappointing it must have been to receive your order and only then discover that the item you purchased as part of a set was no longer available.
We also apologise that you had to contact our Customer Service team yourself to enquire about the missing item. We appreciate you bringing this to our attention, and we’ll ensure your feedback is shared with the relevant team.
Regards,
Team Kurt Geiger
I enjoy shopping Kurt Geiger…
I enjoy shopping Kurt Geiger products…Online always have pretty good sales and enjoy the discount sales
1 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello there,
Thank you for your lovely feedback. We’re delighted to hear that you are making the most of our online sales and discounts. It’s always great to know that our offers help you discover pieces you love at a great price. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Team Kurt Geiger
Love the quality products from Kurt…
Love the quality products from Kurt Geiger. Always something unique and fun to add to my wardrobe!
9 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Daina,
Thank you for your lovely feedback. We’re delighted to hear that you love the quality of our products and enjoy discovering unique and fun pieces to add to your wardrobe. We truly appreciate your support and look forward to bringing you more styles you’ll love!
Kind regards,
Team Kurt Geiger
This brand never lets me down
I own about 7 to 8 pairs of Kurt Geiger‘s heels, and they will continue to be some of my favorites to wear. The quality is always amazing and they are extremely comfortable. I can wear heels for a long time so a quality shoe is very important for comfort. This shoe looks extremely good on the foot, and I can’t wait to wear it with a fit.
9 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Whitney,
Thank you for your wonderful feedback. We’re delighted to hear that your Kurt Geiger heels have become some of your favourite pairs and that you continue to love the quality and comfort. It’s lovely to know you can wear them for longer periods while still feeling comfortable, and we hope you have an amazing time styling your new pair!
Kind regards,
Team Kurt Geiger
I didn’t no see my micro bag shipped &…
I didn’t no see my micro bag shipped & I’m still waiting for the items to be delivered
8 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Keyzeca Munroe,
We’re sorry to hear that you’re still waiting for your order and understand how disappointing it must be not to have received your items yet.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I noticed that there was a coupon that…
I noticed that there was a coupon that I could have used for this order retroactive yesterday . I hope Kurt would be able to make adjustments . I think I have 7 days to make price adjustments .
7 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Bolanle,
Thank you for sharing your feedback. We understand your concern regarding the coupon and your request for a retroactive price adjustment.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I love the micro mini bags
4 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Denise,
Thank you for taking the time to share your feedback. We're thrilled to hear that you've found a style you love and that it has become a favourite in your collection.
Your support means a lot to us, and we're delighted that your experience with Kurt Geiger has been such a positive one. We look forward to helping you discover more pieces you'll love in the future.
Kind regards,
Team Kurt Geiger
❤️🔥this boot
❤️🔥this boot! It is as described! It feels good upon try on. Weather delayed shipping but no big deal because it’s still hot in Florida!
Thank you!
22 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Wanda,
Thank you for sharing your feedback. We're delighted to hear that your purchase met your expectations and made a great first impression.
We're also pleased to know that, despite the shipping delay, your overall experience remained a positive one and that your order was worth the wait.
Thank you for your support, and we hope you continue to enjoy your new boots.
Kind regards,
Team Kurt Geiger
Svar från Kurt Geiger
Hello there,
Thank you for your message. We are sorry to hear that you have not yet received your order.
Could you please reply to our email with the requested details? Once we receive the information, we will be able to investigate this further and raise the matter with the relevant team for review.
The team will then assess the issue and provide you with an update via email as soon as possible.
We look forward to hearing from you.
Kind regards,
Team Kurt Geiger
Yes everything is perfect I’m waiting…
Yes everything is perfect I’m waiting for my next shipment ❤️
4 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Donyal,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that everything has been perfect with your experience so far. Knowing that you're already looking forward to receiving your next order means a great deal to us.
We truly appreciate your continued support and loyalty to Kurt Geiger. We hope you love your upcoming shipment just as much, and we look forward to being part of your future purchases.
Kind regards,
Team Kurt Geiger
The package came on time
The package came on time. It was neatly packaged.
3 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Tilly,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that your order arrived as expected and that it was presented with care upon arrival. We always strive to provide a great experience from the moment an order is placed through to delivery, so it's wonderful to know we met your expectations.
We truly appreciate your support and hope you enjoy your purchase. We look forward to welcoming you back again soon.
Kind regards,
Team Kurt Geiger
Kurt Geiger always executes my orders perfectly!
Everything arrives perfect and earlier than expected! Kurt Geiger never fails with my orders!!!
1 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Helga,
Thank you for taking the time to leave such a fantastic review!
We're thrilled to hear that your experiences with us have been consistently positive and that your purchases arrive in excellent condition. It's especially wonderful to know that your deliveries often reach you sooner than anticipated.
Your continued trust and support mean a great deal to us. We truly appreciate your kind words and look forward to providing you with many more great shopping experiences in the future.
Kind regards,
Team Kurt Geiger
Only received part of my order
I ordered two items and only received one. On the track my order option I keep adding my order number and zip code but nothing comes up. Pretty frustrating to be missing the expensive part of my order.
4 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Ale,
Thank you for your message.
We are sorry to hear that you have only received part of your order and understand how frustrating this must be.
To enable us to investigate this further, please reply to our email in which we requested your order details. Once we receive this information, we will be able to review your order and assist you further regarding the missing item.
We apologise for the inconvenience caused and look forward to resolving this for you.
Kind regards,
Team Kurt Geiger
No my order was delivered to someone…
No my order was delivered to someone else’s home so I guess I’m just out of $500 because they refuse to refund me my money or even replace the items the picture was taken with no address that is not my front porch
4 september 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Jade,
Thank you for sharing your feedback.
We are truly sorry to hear about this situation and completely understand how upsetting and frustrating it must be, especially when your order was marked as delivered but you have not received it. We appreciate how concerning this is, particularly given the value of the items involved.
We understand your concerns regarding the delivery photo and why you feel the parcel was not delivered to your address. This is certainly not the experience we want our customers to have.
Please be assured that we have highlighted your case to the relevant team as a priority and have requested a further investigation into the matter. The team will carefully review all available information, including the delivery details and evidence provided, to determine the next steps.
Once the investigation has been completed, a member of the team will contact you directly via email with an update. In the meantime, we kindly ask for your patience while this process is being carried out.
We are genuinely sorry for the distress and inconvenience caused and appreciate you bringing this matter to our attention.
Kind regards,
Team Kurt Geiger
I love it
I love it. Products are unique and quality is great 🥰.I have an issue with my address I contact costumers services by email and they fixed my issue. Efficient employees 🙌. Thanks you I really appreciated your time and you professionalism.
23 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello there,
Thank you for taking the time to share your feedback.
We're delighted to hear that you had a positive experience with both our products and customer service. It's wonderful to know that your issue was resolved efficiently and that the support you received met your expectations.
We truly appreciate your kind words and support, and we look forward to serving you again in the future.
Kind regards,
Team Kurt Geiger
I'm still waiting on my refund
I'm still waiting on my refund.
From shoes I returned a week ago.
22 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Sheila,
Thank you for sharing your feedback.
We are sorry to hear that you are still waiting for your refund following the return of your shoes.
Please be assured that we have highlighted this matter to the relevant team, and they will investigate it for you. Once they have reviewed the details, they will get back to you via email with an update.
We apologise for any inconvenience caused and appreciate your patience.
Kind regards,
Team Kurt Geiger
I love your brand
I love your brand, because my wife loves the gifts I buy her. But it’s seems to take a while to receive your purchase, without any email updates
27 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Ulandis,
Thank you for your lovely feedback. We’re delighted to hear that you love our brand and that your wife enjoys the gifts you choose for her.
We’re sorry to hear that your recent purchase took longer than expected to arrive and that you did not receive regular email updates. We understand how important it is to be kept informed, and we have highlighted your feedback to the relevant team for further review. We truly appreciate your support and hope to continue making your shopping experiences a positive one.
Kind regards,
Team Kurt Geiger
I couldn’t ask for a better experience
I couldn’t ask for a better experience! Once again the process was easy, the delivery was fast and my purchase is what I expected just like My first experience here!
26 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Staci,
Thank you for your wonderful feedback. We’re delighted to hear that you’ve had another great experience with us and that you found the ordering process easy, the delivery fast, and your purchase just as expected. We truly appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
Team Kurt Geiger
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.