I have been a customer with Kleenheat for over 5 years. With no complaints up to now. Suddenly, this month my account tells me that Kleeheat is doubling my monthy payment. Yes, Double. No prior warnin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i put one because I cannot put zero star....Do not deal with Kleenheat!!!! bad customer service, rude attitude shown by the customer service officer for just enquiring on invoices. Invoice rarely... Se mer
Företaget har svarat
Worst company to deal with, don't get details right and then end up with a big bill. They got email incorrect so we never received bill and did not realise that new Tennants at old property had no... Se mer
Företaget har svarat
Generally, their service & product delivery is excellent, though improvements need to be made with regard to billing/finance outbound communication to customers. The Finance teams need to view custom... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Kleenheat is part of Wesfarmers Chemicals, Energy and Fertilisers, one of eight divisions of Wesfarmers Limited, with origins dating back to 1914. Whether you own your home or you are renting, we offer uncomplicated supply of LPG and natural gas. For 60 years, Kleenheat has been supplying gas to thousands of homes and businesses across Western Australia and the Northern Territory. So whether you're connected to the pipes or a cylinder, we've got you covered
Kontaktuppgifter
Campus Drive, Murdoch, 6960, Perth, Australien
- 13 21 80
- www.kleenheat.com.au
1,7
Mycket dålig
94 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
HAPPY
Have been very happy since switching to Kleenheat. Have been updated with any competitions and new deals as they arise.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Carol, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Very happy
Very happy, much better than previous retailer. Not excellent due to my belief we can all improve, especially when driven.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Dale, thanks for your feedback! Don't hesitate to contact us if you ever need any assistance.
Kleenheat is a good gas supplier but …
Kleenheat is a good gas supplier but now that other companies are coming in Kleenheat might want to Watch it’s pricing
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Peter, thanks for your feedback! We are driven by our commitment to do things differently and are continuously looking for ways to provide great value to our customers. We believe Kleenheat currently offers the best value to customers, with sign-up bonuses ($50), ongoing discounts and rewards, and we’ll continue to strive to do that.
Great Western Australian Company
I changed from the only other gas company that was here in WA who are now owned offshore and I am very happy with Kleenheat the number one deal breaker for me was not discounts etc, but that they are the only Western Australian gas supplier in WA and for me that keeps my money here and I am happy.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Elizabeth, we are proud to be an Australian-owned and WA-based business with a long-term focus on being WA’s energy solutions provider of choice. Thanks for your support!
All went smoothly
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Manana, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Gas living easy!!
Makes my life easy by sharing the cost of my gas bill throughout the year rather than at every quarter. Also give plenty of warning as to how much they will charge.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Ho Robin, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Absolutely no issues.
Absolutely no issues.
I have had absolutely no issues since I joined Kleenheat. Furthermore I have been delighted that they did pass on further and non-expected savings.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Michel, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Just great service so far
Just great service so far, we have had no problems
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Anthony, that's the kind of service we aim for! Thank you for your support.
Great gas at a great price.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Stephen, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Great provider
Always provided a great service at competitive prices.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Matt, that's the kind of service we aim for! Thank you for your support.
Excellent value for money with good …
Excellent value for money with good customer service.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Peter, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Great customer service and competitive …
Great customer service and competitive rates
attentive to feedback
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Robert, that's the kind of service we aim for! Thank you for your support.
I recently did an online survey!
I recently did an online survey for kleenheat. I wasn't too complimentary with my answers, but as a result of my survey, kleenheat rang me to see what they could do to alleviate some of my critcisms. I informed them that LPG users were not being "looked after" as the "town gas" people were. They accepted this and as a result I now get a better discount when ordering my 45kg refills.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Dirk, that's the kind of service we aim for! Thank you for your support.
Have not had any supply issues since …
Have not had any supply issues since turning to Kleenheat ove 12 months ago and have enjoyed reduced accounts every month. g
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Bill, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Since I have transferred to Kleenheat …
Since I have transferred to Kleenheat haven't had any problems
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Sandie, we're so glad to hear! Do get in touch if you ever need our assistance and have a great day.
Kleenheat always on the front foot
I have always found kleenheat to be a innovator rather than reactionary company.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Andrew, that's the kind of service we aim for! Thank you for your support.
Generally awesome.. room for improvement
Generally, their service & product delivery is excellent, though improvements need to be made with regard to billing/finance outbound communication to customers. The Finance teams need to view customers as partners.. not as a revenue source. If you're going to make changes ... consult... A simple phone call .. hey we've found this and this needs to happen.. don't just forge ahead and leave the customer scratching their head as to what is going on.
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Thanks for your feedback Peter! We're always looking for ways we can improve and appreciate your feedback. I will pass your comments on to the team and we will see what we can do about improving the experience for you.
I have no reservations In recommending …
I have no reservations In recommending Kleenheat to anyone. Their service has been great and they are very easy to deal with. Furthermore, they are West Australians, so you know the money stays here for our gas. The newest marketing program with RAC, another WA Company makes gas even cheaper. Plus, Kleenheat are always in touch with their clients, keeping us up to date. Great supplier!
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Did, thanks for your feedback! Don't hesitate to contact us if you ever need any assistance.
Great experience so far
Great experience so far - much better rates than my previous provider, passing on additional discounts now with RAC and telling me about it...not leaving it and hoping I won't notice
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Cameron, that's the kind of service we aim for! Thank you for your support.
Couldn’t be happier with kleenheat
Couldn’t be happier with kleenheat
Great customer service easy to set up and great incentives for joining
9 februari 2018
Omdöme utan inbjudan
Svar från Kleenheat
Hi Jade, that's the kind of service we aim for! Thank you for your support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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