Keywise Cars Ltd Omdömen 

Very prompt and reliable service, knowledgable and friendly. Excellent value.

Brilliant service very pleased with my car

We received excellent service from Aaron at Keywise, helpful and knowledgeable and very personable. We would certainly use them again and recommend to others.

Great experience when buying my first car back in October. Mike was very helpful and didn't pressure me into anything :)

Fantastic customer service from start to finish.

They were great, told me everything I needed to know and even sorted the road tax out for me.
I would use them again if necessary

Amazing! Didn’t matter how busy they were they always put 100% effort into finding the best car!

Great customer service really helpful in after care aswell

Great service. I’m so happy with the car.
Easy and quick in the buying process.
Recommend this company to anyone.

I felt confident that I was receiving good service. The car has been reliable and I could not be more pleased with it. I have recommended Keywise Cars.

I found a beautifully presented S/H car here with low mileage, good bodywork and a very fair price. The few teething problems were dealt with very promptly with no fuss whatsoever. I would recommend this business.

2nd car our family has bought in the last 4 mths from Keywise. Fantastic range of smaller cars at good prices. My Ford Fiesta was due a cam belt change (low mileage but age suggested it needed done) and they had it done within 24hrs with no extra charge. Really pleased

Michael was very helpful. The car had a slight scent of smoke and the rear parking aid wasn't working, in which they are taking on themselves to fix before we pick it up. Think I may have been able to get the car slightly cheaper elsewhere, but it's a good place.

Really helpful and very friendly...plenty of cars to choose from :)

Do not use this garage! Very poor service and do not care about their customers safety. They are more than happy to sale an unsafe car if it will get them a profit. Advice to stay away as they will promise you the world and never deliver on anything.

Very pleased with my experience at Keywise! I was helped by Kyle who found me an ideal car and offered me different payment options to help stick to my monthly budget. He extended the warranty & got the car freshly MOTd for my own reassurance. They were also able to offer a part exchange for my old car and on exchange day completed logbook paperwork & set me up with new tax so I could drive away ready to go. Would recommend & use again in the future!

Waste of time returned car 3 times for Aircon fault and two times to independent garages and still not repaired fitted new condenser by the time I got home system was leaking as they didn't replace washers just used same ones and the air conditioning system was warm one one side and cold on other this fault was on car when I bought and was never correctly repaired I was told by salesman that the car hadn't been used for a while so Aircon would need to run for while to get system working which I later found to be false information

I purchased a car from key wise cars and agreed that they would put a new MOT on the car. They also told me that they fully inspect all the cars prior to customer collection.
Within a week of collecting my car the brakes locked on the car and I took it to Kwik fit who were the nearest garage.
They were shocked at the state of my brakes and told me that my car was dangerous and in a un road worthy condition. I told them this car had just been MOT and fully inspected apparently prior to my collection. They said this should of been picked up and certainly not passed a MOT. The back brake pads has disintegrated and dug into the rear disc, the front brake pads had been grinded down to make them fit.
Key wise cars customer service and empathy was non existent with a warranty not worth the paper it was written on. All they kept telling me is " its my problem to get the car to them" not offering any solutions or assistance. I ended up with a bill for over £400 for the car repairs from Kwik fit, which they refused to repay and washed their hands of the matter.
I have now got to take them to court to get this sorted as they basically have point blank refused to refund or offer any compensation what so ever.
Don't buy a car from them as you will get a car that is not checked and problems galore.
Stay clear of them and go to a garage or dealer that have customer service.
They are probably the worst car dealers in the southwest and after you've paid they wash their hands of you. STAY CLEAR AND DO NOT BUY FROM THEM. DONT BE FOOLED BY THE FORECORT OR THEIR PROMISES AT ALL.

My review of Keywise Cars of Rewe Exeter.

My experiences of Keywise Cars all started in mid July 2015, when I had seen a Renault Scenic for sale online, I decided that I would go along to view as a normal non mechanically minded customer. 1st impressions was, wow look at all these cars, these guys are serious about selling? So, without further a do, upon arrival I got handed the keys for the Scenic and told roughly where on the sales pitch it was and to wander at my leisure. This I did, shortly followed by a quick test drive up the road and back.

All seemed ok at this point, the vehicle was advertised with mot but having showed interest in it by making the 25 mile trip to Keywise cars, I was soon to learn that in fact it had hardly any valid mot remaining and therefore needed a new certificate! so I went away to think about it.

Knowing we needed a car very quickly we decided to purchase an alternative car from another dealer in Devon, namely a Vauxhall Meriva. This car was purchased at an online auction for £820. Sadly although this was an OK car, it didn’t have the space or economy we desired. So, now that we had wheels we felt we would make a second return to Keywise Cars to show more interest in the Scenic, being that they still had the vehicle up for sale. I had previously discussed via telephone a near as damn it trade in deal and with this made another trip to them.

Up on arrival salesman Adam wanted to run the meriva up the road so I agreed and off he went. Then he said lets see what wewantanycar.com value your meriva at. Keeping in mind he had made an allowance of £1000 for the Meriva, and the valuation from wewantanycar.com came back with £487! So he said hmm can I allow you this much!? Oh I am feeling generous so I will allow you £1000 so as you can see your getting a good deal!? When I said at the point of sale ok then lets value the scenic with these guys he replied nah not relevant this is a forecourt sale as in we have overheads to pay! So be very careful how they value yours and the used car your buying.

So the additional £300 in cash was paid and a few days later I returned for a 3rd time, to collect the scenic but I will point out salesman Adam wanted to drive the meriva up the road again before finalising the deal. I would also point out that as a non mechanically minded person I could only discover a few issues prior to becoming the owner of the scenic on the 27th July. For the record they were quick to advertise the Meriva for over £2000! So what happened to the wewantanycar.com valuation?

The very same day, having driven the scenic home, my wife discovered a pond in the spare wheel bay obviously rain water. Then I discovered the passenger side windows did not work, so obvious remedy check fuses to which I found a few blown 1s so replaced but still no effect on windows but, soon we noticed an airbag warning light!

Not happy I rang Keywise cars within hours of driving the car away stating I was very unhappy with this and was told time and time car was sold without warranty got no come back. They did not want to reverse the deal at all! They also said that the excess water in the spare wheel bay was most likely left behind from the valet person? Michael the sales manager also pointed out that the car was fit for purpose because it starts and goes?

So, I decided to contact the citizens advice bureaux helpline and was advised that I had rights under the sales of goods act 1979. So I initially chose to with guidance follow a protocol of signed for letters addressing the issues and that I was unhappy with the standard of service I received. My intentions were to recover my costs through a small claims court, but upon further advice from a local citizens advice office, they suggested I allowed them the opportunity to repair the car. So reluctantly I agreed to this having been reluctantly offered this from the seller.

Many weeks had passed, and finally on the 8th August, we took the car to Keywise where we were refused a courtesy car so had to make our own arrangements! Several days had passed during the time they had our car at their premises and each time I rang they would not give me an approximate completion time for the repairs, keeping in mind that also at this point the clutch was showing signs of wear causing slipping and so they also agreed to fix this stressing that it is a Big job and would increase the repair time. I was also advised by Michael at Keywise that it was quite normal for bigger card when underload/going up hill, (with 2 adults and 2 small children) that the clutch may slip it happens all the time!?

Finally on 14th August after a call to Keywise, Adam told me the car was now fixed and ready to be collected. So had to yet again make arrangements to visit Keywise again to collect the vehicle, when I met Adam once again, and he said did Michael mention anything about a 50/50 split on the repair bill!! I said no? Nothing of the sort was ever mentioned, and once again I pointed out that you were obliged to rectify this under the sales of goods act 1979, he wouldn’t acknowledge this and continued to say that Michael would contact me on his return to work if he thought we were expected to contribute, even though there was no mention of warranty with the vehicle and no mention of even an approximate cost of the work required! Several months on, and the passenger side windows Still do not work and this was meant to be fixed whilst they had the car back to fit a new clutch. In addition to this, the car now needs a new alternator so “Be wise” or not so wise whatever you choose to do don’t be fooled by the forecourt price that many people pay for the reassurance its been fine tooth combed, even the MOT is questionable as only days after owning the car we purchased, the wipers were noticeable noisy and on closer inspection worn out so maybe a quick change of blades to pass it? Still continue to check out the reviews for this company and cant help suspect that these are selfie reviews J

If you decide to purchase from Keywise cars I would say tread very carefully, as aftercare is practically non existent!