Jollychic Omdömen 

276
TrustScore 1.5 av 5

1,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Scammers!!. I bought a some bed sheets and carpets which costed me 100 usd and they came old and dirty and the bedsheets were the wrong products , i gave them back and asked for a refund , keep in mi... Se mer

Betygsatt 1 av 5 stjärnor

Przestrzegam wszystkich użytkowników aby nie zamawiali towaru z firmy Jolly Chic. Firma nie odpowiada na telefony, nie ma możliwości zrobienia zwrotu uszkodzonego w transporcie towaru. Firma DHL która... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Irresponsibility people in qatar. 100 times contacted customer care & main office located in Saudi never considered as a customer. some items ordered for Eid celebration still waiting for it. Hope wi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This company is selling 100% Fake Watches. I placed an order in MarkaVip and after 4 Days they send me message that you order Jollychic has already dispatch. And I’m confused why my order was proce... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik

Informationen kommer från olika externa källor

Welcome to Jollychic.com, where you can find thousands of popular garment brands at reasonable prices.


Kontaktuppgifter

1,3

Mycket dålig

TrustScore 1.5 av 5

276 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,3

Alla omdömen

(276)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Jollychic is the worst market

Worst market with longest preparation and shipping even the refund is longer than preparation and shipping combined.
Seriously, don’t buy from Jollychic you got many other markets that have better and faster shipping and refunding.

27 april 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we are sincerely sorry for that you are not satisfied with us.
Please contact us via Live Chat or Email to solve your order issues directly if needed, we will give you a satisfactory solution.
Please also believe that we are working hard to improve our delivery time since we want to give our customer a good shopping experience.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 1 av 5 stjärnor

to bad on jollychic i dont want to…

to bad on jollychic i dont want to order again its my 3rd time i order here but this is the last order i still not recieve my package bec. of postaplus. but when it comes to aramex its okie there up to date to deliver. its been 3 weeks already i message the one who called me that day that there going to deliver but till now no answer from them, and its annoying bec. my workmate she recieve her package and where only same location and mine are not.use COD. dont trust online payment.

23 april 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we are sincerely sorry about the delivery issue.
You could contact us via Live Chat or Email to solve your order's issue directly if needed, we will give you a satisfactory solution.
Meanwhile, about the delivery time of each order, it depends on the destination and shipping warehouse, please kindly note.
Your kindly understanding will be highly appreciated.

Betygsatt 2 av 5 stjärnor

ONLINE PAYMENT FRAUD

I've been ordering from this website and mostly the things I've got were acceptable. Yet I would like to suggest to use COD rather than online payment. I used COD ever since yet one time when I used online payment, it has been already a week that I don't have any updates from my order. I just received the receipt and after that, no more. Unlike through COD, they are processing it faster. Will never order again from this site due to so much disappointments from my last order. I trusted them so much. -_-

14 april 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we are really sorry for that you are not satisfied with our delivery time.
Please contact us via Live Chat or Email to solve your order issue directly if needed, we will give you a satisfactory solution.
We will also feedback the delivery issue to our relevant department to improve the delivery service.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 1 av 5 stjärnor

Bad service late shipment

9 april 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, please accept our sincere apologies for the slow delivery time.
We will feedback the delivery issue to our relevant department. Please also trust that we are working hard to improve our delivery time since we want to give our customers a good shopping experience.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 2 av 5 stjärnor

Good day Jollychic..I wanted to track…

Good day Jollychic..I wanted to track my order my but it does'nt show..hope you will fix it..More power

6 april 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, thanks for sharing your valuable reviews.
Please contact us via Live Chat or Email directly if needed, we will work hard to solve your order issue and give feedback to our relevant department to fix system's problem.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 1 av 5 stjärnor

They are extremely unprofessional and total loss of my money

They are extremely unprofessional.
They use every possible way to hold your money back. They told me that if i would return the product personally to the warehouse there will be no deductions and full amount will be refunded.
When i checked with my bank they have returned just a certain amount and some in the Jollychic account ( which cant be credited to your bank and you need to shop again) and yet whole amount wasn’t refunded.
I tried to to use that money in the JC account and they ahd told me it can only be used if I buy as COD as it will be adjusted.
They didnt do that. I tried contacting the customer service regarding the same and they said there was technical fault and they couldn’t adjust my money in the JC account. Quality of products was very bad and expensive than other online stores .
They simply play with their words.
My whole money is gone and wasted.

31 mars 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with us.
Please contact us via Live Chat or Email directly with your order information if needed, we will give you a satisfactory solution.
Looking forward to your reply and thanks for your kind understanding.

Betygsatt 1 av 5 stjärnor

This company is selling 100% Fake…

This company is selling 100% Fake Watches. I placed an order in MarkaVip and after 4 Days they send me message that you order Jollychic has already dispatch.
And I’m confused why my order was processed by Jollychic main.
Beware guys ordering online is no money back guarantee. Customer service are full of s**t they’re rude.

30 mars 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, please accept our sincere apologies for this issue.
MarkaVIP is one of the retailers in the Middle East and now is a part of JollyChic, following the acquisition in May 2017, please kindly note.
About the SMS from Jollychic for MarkaVip' order issue, we will feedback to relevant department to avoid such problems.
Your kindly understanding will be highly appreciated.

Betygsatt 1 av 5 stjärnor

Misleading offers

Misleading offers. Buy one get one with wireless charger on Mi Mix 2S. Seemed like a good deal, so I ordered. But I received only one. Customer service then told me that I had to manually add the gifts in my cart to avail the buy one get one free offer.
Please note that I contact customer care prior to making an order, and they did not tell me about this process. They just told me that I would just receive 2 phones with a wireless charger. Even after I completed the order and asked them about it, they told me that I would get 2 phones. But that did not happen. This is misleading and really bad. Won't recommend anyone to buy from them.

28 mars 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, please accept our sincere apologies for this issue.
We have already solve this issue about the wrong promotion description after receiving feedback.
Please also trust that we are working hard to improve all our services since we want to give our customers a good shopping experience.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 1 av 5 stjärnor

Fraud

I ordered a shipment of 430$ worth at least, and paid by card. However the next day I found that my order is canceled and my money is not back without even informing me of anyway. I call their call center which btw is of no help whatsoever, and managed to get a reply about my shipment that the money transaction was NOT complete I had to send them a screenshot of my bank’s message and eventually they said that they will refund me within 8/15 working days. IMAGINE 15 WORKING DAYS that’s IF they’re going to refund me because I highly doubt it. Not only that I make another order of 150$ worth also paid by card and in the application it appears that the order is being prepared and it will be prepared maximum by the 3rd of March 2019. I call them to double check if it’s confirmed their call center tells me that my number does not have any orders, I requested that they double check with the order number they said that it is available HOWEVER today is the 3rd of March 8:13 pm as I write and they did not SHIP my order. Which means that my order is not coming and they ripped me off AGAIN.

3 mars 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with our services.
Your order transaction is risky, so the bank rejected the transaction. And we did not receive your order payment finally. Please contact your issuing bank to check the payment details. Normally, it will need 8-15 working days for the refund to your bank card.
Your kindly understanding will be highly appreciated.

Betygsatt 1 av 5 stjärnor

It’s the worst experience ever I…

It’s the worst experience ever I ordered shoeses size 37 based on the shoes scales after receiving the 3 shoes it was smaller than what they should be, so I proceeded with the return process once I finished I received a message saying that I have to pay for shipping costs which is not fair it was a manufacturer defect so I called the local service costumers and they were not cooperating as well this is bad I was expecting from a respectable company to take full responsibility and behave in respect way with there customers
I think if continue with this policy you will go out of business
Afaf al Hadid

28 februari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we are sincerely sorry for that you are not satisfied with our return policy.
We will feedback the return issue to our relevant department for improvement.
Please also trust that we are working hard to improve our all services since we want to give our customers a good shopping experience.
Jollychic is a young and fast growing team which based on your great support.

Betygsatt 1 av 5 stjärnor

The worse ever!! You will get difficulties

I can say most of the customers reviewing BAD for this company.
And I strongly AGREE, even WORSE EVER!!

I ordered iPhone XS and the make estimated days to received. It's almost 10 days since order and until now I haven't received my package.

Either agent, their courier company is same.
And the funny thing is when I ask Jollychic about my delivery 1901069484317907, they always said I should contact shipping company while this supposed to their responsibility!! They are the one who choose the courier and they should dealing with it!! Not over handling to someone else.

And this is for the first time I am using this app and I can say THE WORSE SHOPPING ONLINE EVER, I suggest you never use this app!! Better another company where they can keep their promise to their customers.

Just don't use this JOLLYCHIC.!!!

14 februari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with us.
About your order, it was delivered on February 15th. We will work hard to improve the delivery time and customer service.
Jollychic is a young and fast growing team which based on your great support!
Your kindly understanding will be highly appreciated!

Betygsatt 1 av 5 stjärnor

Misleading Website, don't trust!

This is one of the worst companies. The pictures are misleading, the quality is poor and the sizes are wrong. I ordered a long jumper and got a toddler size, I ordered few shirts and T-shirts and the material was cheap elastically nothing shown on their website. Few of the clothes looked worn and torn, the items looked like it was used and recycled nothing I've seen or experienced before. The customer service is so poor, I followed their return policy and still got no refund. I would not recommend this company. They do not deserve one star!!!

10 februari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with us.
I think the order which you want to mentioned is JB190126232747068334160.
About the returned items in your order, our warehouse still has not received them from Aramex shipping company.
We will contact the shipping company to push the delivery and we will process the refund as soon as possible after receiving.
Thanks for your kind understanding.

Betygsatt 1 av 5 stjärnor

Fraudulent Charges

I have NEVER visited nor heard of this website in my life. I just so happened to be viewing my bank transactions via phone app I scroll down and see MULTIPLE transactions in the same day (Jan. 23rd), from JollyChic in Dubai.

For: $199.98, $166.65, $166.65, and $128.27. This is obviously fraud,and I'm not sure how these people got my debit card information. I disputed all charges and opted for a new debit card.

Update: My bank refunded me. They also caught an additional charge from these ***holes. After they hit me 4 times in one day. They hit my account the next day for $135.34.

I would call and cuss them out. But what’s the point. Won’t be able to understand a dam thing they say.

I hope that site gets shut down.

31 januari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Hi, we feel sincerely sorry to hear about this.
Hope you can contact your issuing card bank to solve this problem as soon as possible, or you can show us the related order number or your bank card information by contact our customer service, we will confirm whether there is transaction record on our website and we will give feedback to you.
Looking forward to your reply and thanks for your kind understanding.

Betygsatt 2 av 5 stjärnor

J ai passer une comande mais je n ai…

J ai passer une comande par jollychic mais je n ai pas reçu une confirmation soit en mail soit en sms

30 januari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with us.
Could you please show us your related order number which can help us to check more details? We will confirm it.
Or you can contact us via Live Chat or Phone call directly which will solve your problems more effectively.
Looking forward to your reply and thanks for your kind understanding.

Betygsatt 1 av 5 stjärnor

i want to return my Order jollichic…

i want to return my Order jollichic side they accept my return and they said give to any shipment company and you pay him $6.67 its mean Saudi Riyal 25 when i go to the shipment company they told me you pay 89 Saudi Riyal then i go to other shipment they also the same price say.
I complain to Jollichi service agent they said we don't know this is the service of Jollichi even they don't know exact address of Jollichi Warehouse. They always send me old warehouse address.
very very BAD Service i have only 2 more days.

18 januari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with our return policy.
Could you please show us your order number which can help us to check more details? And please contact us via Live Chat or Phone call directly which can help to solve your problems more effectively.
Also please kindly check the below link to know more about our return policy.
https://www.jollychic.com/return-policy-a42.html?SPM=PC.HOME.X
Thanks for your great support on Jollychic.

Betygsatt 5 av 5 stjärnor

Zrobiłam w jollychic kilka razy zakupy

Zrobiłam w jollychic kilka razy zakupy, zgadzam się w ub.roku było trochę kłopotu ze zwrotem(polska filia w Poznaniu nie odbierała telefonów)ale chyba to się zmieniło.We wrzesniu ub.r. dzwonił do mnie nowy pracownik z informacją, że jeżeli mam zamiar dokonać zwrotu (do Poznania) to wszystkiego dopilnuję, ale nie robiłam więcej zwrotów,dokładnie oglądam to co chcę kupić i jak narazie jestem bardzo zadowolona ostatnie zakupy w listopadzie otrzymałam tydzień po zamówieniu( 4 sukienki- 3 zgodne z opisem - aksamitne piękne za niewielkie pieniądze - 1 trochę inna.Nadal będę robić zakupy w JOLLYCHIC ,jest dużo obniżek i różnorodność towaru modnego u nas a tam już po przecenie. Kupiłam 8 par butów idealne ( dł.wkładki wg tabeli).Cieszę się ,że istnieje ten sklep,w tej chwili też już zapełniam koszyk ubraniami na wiosnę. serdecznie pozdrawiam i polecam zakupy w JOLLYCHIC - wart!!

12 januari 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

OSZUSCI I ZLODZIEJE FIRMA NIE ODBIERA…

OSZUSCI I ZLODZIEJE FIRMA NIE ODBIERA TELEFONU NIE ODP NA MEJLE SPRAWA DLA POLICJI NIC WIECEJ

4 januari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry for that you are not satisfied with us.
Could you please show us your problems more clearly? We can't understand what you mean from your message.
Or you can contact us via Live Chat or Phone call directly if needed.
Your kindly understanding will be highly appreciated!

Betygsatt 1 av 5 stjärnor

Why my number is cannot order again in…

Why my number is cannot order again in jollychic even i already regester in there shop last month.. I want to order again but they said that the number is already use but only me i use that when i order them..why they ask for another number to send code.. I love to order but the problem is i only have one number how can i order again.. Pls someone read this i need your answer
.ty

2 januari 2019
Omdöme utan inbjudan
Logotyp för Jollychic

Svar från Jollychic

Dear customer, we feel sincerely sorry about this issue.
Your phone number which you showed has been used as cod verify phone in your previous order on Oct.2018. So you can not make new order by using this phone number again.
Now you can change new phone number or unbinding the previous order with this number if you still need to make new COD order.
Thanks for your kind understanding.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer