Jollychic Omdömen 

Worst experience at very first shopping i have ordered four items with order number JI190803065353102658320. Balance got deducted from my bank but in Jollychic app payment failed reflecting. Though i raised ticket & mailed to support service. But no response so far. Feel like i lost my money of 3.80BD😰😰

the customer service is very bad, delivery system is is horrible, i have ordered from the website 3 times first time i got my parcel however every item i got was either wrong,damaged or bad quality.
I didn't bother with returning them because the lamp i ordered even though i selected UK plug i received EU one instead which is not an issue because i have a universal adapter socket so i didn't have to return it, the rest of my parcel was cheap i didn't want to go through the hassle of returning them.

2nd time I ordered been waiting for 16 days + with no follow up what so ever and even when i try to contact live chat all they have to say is sorry for delay or please follow up with your delivery company in which they are busy 24/7 with no hope of reaching them
I cant help but feel ripped off with no satisfactory solution "still waiting"

3rd time ordered a JBL wireless Headphones and I wish I didn't I should have known its bad since 2nd order didn't come, still i'm to blame for this for not take the hint based on my 1st and 2nd experience, on checkout it clearly gave me date option on when i want to receive the item and i chose 26th of July which was yesterday so i contact support about it and all they say is this order is within the normal time period of delivery please wait patiently. and i'm like it is not, it was supposed to be delivered today but to them the date is not specified and i have to wait 4-8 working days for my order to be delivered.
i wish i could return all of my orders but i know this will be even be more horrible experience and its just not worth it i will just wait for my orders to arrive and i'm never to deal with JollyChic again its just intense and i'm not about to waste my time just checking up with them and waste my precious time

In conclusion, Just don't buy anything through them save yourself from the hassle.

P.S: Orders i made JA190725050000341239620
JA19072002064034129840
JA190715184716341219800

I tried jollychic 2x I had 15 items ordered on the first box & 12 items on the second delivery but it was just in a plastic with jollychic logo on it. I had all the items receive complete. It was delivered within the timeframe it was specified on the App (when tracking the order). I have one more delivery coming and I have 17 ordered items. It was all prepaid not COD. Service was good for me I even email them and they emailed back so that really good service but when it comes to the items I purchased... All was really a bad quality. Clothes seems like just good for 1-2 use only. Combination color on the shirt stained the other part of the shirt, fabric is like plastic, there were kinda ok quality of sneakers but the problem is the shoe laces are not durable, flat shoes pointy shoes are like made of paper, price range from 3-8 kwd but really no quality at all... In short you're lucky if you could use it 3-4 times.

I have paid order from last three days i was tracking my shipment till today i have not received my order worst shipping by ASBAQ EXPRESS the joke is that yesterday while i was tracking i got the update that not able contact with costumer the truth is no one called me from courier company yesterday and from morning 9:29 the order is out for deliver and now the time is 7:38 pm till now i did not got my order my tracking number is 5100491211 if you cannot deliver my order please i kindly request to refund my money

The items are not the same in the display photos online. If you need to change or return the items they will give you different excuses like... "system is updating" or they will just hang the phone. Twice I contact them but they are not helpful. Very poor service. Jollychic, if you never contact me as soon as possible and replace everything, I will complain to the police to block you here in UAE.

I tried creating an account but it did not proceed because it when I completed filling up the address form, all my mouse clicks seems to be ignored and won't proceed further.

I see the refund details. I paid 45 $ for the returned articles and you refuded 41. Its ok but why dont you refund the return fees which you promised. You obIihed me to get a tracking number and it costs more . I already sent the invoice and i have a copy of conversation where you promise to refund that fees. I sent that to facebook messenger. ?????? Dont you see in the system that you confirmed to tske i n charge the refund fees??? I paid the eport fees and im not willing to loose more in this purchase???
This return took a lot of energy and time from me!!!! I have a new baby i need to take care of and i really dont have time or energy for all that. I really hope u ll loose this. Check your emails and u ll find out the invoice which contains how much i paid for the return. Kind regards.

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I received some damaged articles and sent pictures and they accepted the return on their charge. This is the worst return process and experience i have faced. They received back articles since the 3th of june they received the articles . I sent many emails contacted them on facebook on the chatt. They just keep apologizing and promising to get back to me but in vain . I suppose to get back my return fees which i paid and what i paid for articles but they dont seem to be willing to refund. They got the tracking number and all details but i did not at all receive my money. This is not serious neither professional because they promise to refund within 48 hours and answer within 24 but this has nothing to do with reality. Why dont you refund my money back???? Shall i spent all the time emailing you and contacting you this is stressful. My return reference is YEMVD1558464279835. If i dont get my money i ll wrote about you guys in all websites i know because this is not respectful toward your customers. JA190512233800638786800 . Tracking number RR828063807SE via postnord.

Hi im from Riyadh and i order Adidas Yeezy boost 350 v2 beluga. The price is 1,514 SAR. Plus shipping fee. But how can you assure me that it's AUTHENTIC ADIDAS? Thanks

Ordered the items on 30 June 2019 and, until the time of this writing, I haven't received them yet. I'm in Dhahran, Saudi Arabia and the shipping fee they've collected from me is even more expensive than that of the price of the items. Though they provide you with a tracking number, there is no way you could track the shipment outside of the app for the provided courier doesn't seem to exist. The goods have been cleared from Riyadh since 07 July 2019 but the tracking just stopped from there. No more update. I tried to utilize their automated chat services but it is of no help. This is my first order from Jollychic and I swear to never ever order from them again!

Dear Jollychic,
My order hasn’t come although it was said it will arrived between 7/7/2019- 8/7/2019 and you sent the confirmation. What is happening??

This is very a scam online shopping website.
their items which posted on website mostly not all are same in the real delivered Items. quality are cheap, really bad materials. My cousins purchase shoes which looks like a FILA BRAND style which they posted really same on their website the ITEM SHOES OF FILA BRAND . when she receives the order, it was funny, the material was so cheap like plastic rubber coat kinda like, and the name as expected lol so funny, and she also purchase a one set top and jeans. and it was so horrible cannt even wear. the stiches and tailoring issues for that too. better we stich or tailored it by hand . so disappointed. i suggest other online shopping which are mostly offering legit items.

I choose to purchase products that was shipped from UAE and to UAE and I received my items 2-3 days after. Product was as shown on the pictures and I’m very satisfied. I did read the reviews on this site before it purchased and they were not positive, very critical and skeptical of the legitimacy of the website, however I choose to continue with my purchase. I will choose jollychic again however only with shipment from UAE to UAE. I think orders from China will never arrive.

On July 1 2019 I got confirmation, that my order was shipped and on July 2 2019 I got an e-mail that they're giving me a refund due to stockout. It doesn't make ANY SENSE, because how did they realise they're out of product AFTER they shipped it?! It basically means they didn't ship the order yet and they're LYING about it being on the way. I checked the parcel number on DPD site and it's not shipped of course, although Jollychic "confirms" shipment and estimates time of arrival for 6-9 July, which is in 3-6 days.
On my account there is information, that the refund is complete and succesful. That's complete horseshit, I didn't get my money back. Are they thieves? Well, probably.

Ok so I did not have the best first impression about jollychic when I purchased an item off the website only to receive a phone call 3 weeks later informing me the goods were accidentally shipped to Saudi instead of Qatar where I live. I had to follow up myself to recollect my payment but it did get credited back to my account after nearly a month and half.

My second order off the website arrived within 2 weeks without a hitch. In fact I got two pairs of sports pants and they fit perfectly. Glad the website suggested a size larger than I had picked which ensured I got the correct waist size.

Overall bad start but definitely worth it. Now they have started shipping some items next day directly from Doha and that has made it much easier to collect my orders.

Jolly chic are thieves. I paid for two items 2 months ago and I didn’t get them at all till now. Each time I contact them they tell me wait, still we are trying to get in touch with the shipping company.
Big liars and rude service, I told them I want a refund and I don’t want the items anymore since they are not shipped yet, ofcourse they refused. I don’t recommend them at all and please everyone don’t deal with them.

Cheap website such a bad shipping process. U should improve ur shipping already u have very bad reviews and low rating. Its been 20 days i didnt recieve my order and i have also payed the payment whats the point of delay when my order have been deliverd in my local city . When contact shipping company they say u will recieve within 24 hours 24 hours spent it never came. I will never ever shop from this website ever again.

This was our first time ordering from an online portal. We ordered 8 dresses. Most of them were 4XL. Out of the 8 dresses. We are really very satisfied with 6 of them. But the 2 off shoulder dresses were not as expected, the design is really good and it also fits really well but the sleeves are not elastic and are very loose. The only complaint is with the courier company they kept the parcel with them for around a week and after we scolded them the parcel arrived the next day. Overall happy with the service.

i order watch band link but not all item included its says included some extra pins but thwrw is not.

One of the worst services i ever had faced. Its been more than a month i was waiting for a refund. Every time, their customer service & contact center prepared with some pre-cooked replies. Neither i or any of my friends won't go for this site again !!