I am so impressed with this company. Prices, ease of ordering, open communication and delivery, all flawless. From placing the order to receiving the tiles, less than 48hrs ! Tiles were exactly what w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received 5 FULL size tile samples free of charge that were extremely well packaged and arrived within 2 days of ordering - first class service! I will be placing an order for some tiles, but unfortu... Se mer
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Really easy to order. Delivered within the 2-3 days I was told on website. I was also kept up to date that it had been dispatched & was on its way. The only downside was nothing to do with the orderi... Se mer
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Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Se mer
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Företagsinformation
Skrivet av företaget
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Kontaktuppgifter
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannien
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Utmärkt
796 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Over and Above Customer Service
First rate service from Danny, who was brilliant in sourcing the replacement tiles we needed. Also, the young ladies in the warehouse were very helpful.
12 februari 2026
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Brian,
Thank you so much for taking the time to write a review, I have passed on your comments to the outlet team. We are so pleased we could help with your replacement tiles, and we hope you love them. Please get back in touch if you need any further help.
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Carol,
Thanks for taking the time to write a review, we are so pleased to hear you were happy with the speedy delivery. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Staff very helpful
4 februari 2026
Svar från Johnson Tiles UK
Hi Nicholas,
Thanks for taking the time to write a review, we are so pleased to hear you were impressed with the service provided. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
I've been in the building trade 15…
I've been in the building trade 15 years now.
I was using the same supplier for a very long time.
However eight months back.
I came across johnson tiles my closest branch is Tunstall.
On the first day I was greeted very well, and nothing was a issue for the staff at all.
I started being a more recent customer here.
Honestly I wont use anywhere other now for tiles, tile accessories, or LVT flooring.
Regardless of which part of Stoke-on-Trent im working. The travel is nothing!
One member of staff especially named Dan he honestly is amazing.
I can call up for a price on materials calls straight back with the price and has it ready for you waiting so can be forklifted on the van which is just brilliant.
5 star from us here at SH Maintenance
10 februari 2026
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Shane,
Thank you so much for taking the time to write such a lovely review, I have passed this on to the team in the outlet. We are thrilled you are so impressed with the service provided, and are glad we can help with your projects.
Many Thanks
Sophie
Great service with the free samples
Great service with the free samples, fast delivery, very efficient. Chosen and ordered. Couldn’t have been better service.
31 januari 2026
Svar från Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are thrilled to hear you were so happy with the service. It is great to hear you found the right tiles for your project, and used our free sample service to help make your choice. Please let us know if we can be of any further help.
Many Thanks
Sophie
Happy customer
Very impressed with the ordering and delivery which came quickly.
Love the tiles, they look great!
15 januari 2026
Svar från Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, we are so happy to hear you were impressed with the service received. It is great to hear you love the tiles so much!
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Pippa,
Thank you for taking the time to write a review, it is lovely to hear from you. We are thrilled you are so happy with your purchase, please let us know if we can be of any further help.
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Anthony,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service. We hope you love your new tiles!
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Genevieve,
Thanks for taking the time to write a review, we are thrilled you were happy with your tiles and the service received. We hope you keep us in mind for any future tiling needs.
Many Thanks
Sophie
Ordered on a Sunday night and the tiles…
Ordered on a Sunday night and the tiles arrived on the Tuesday lunchtime. Great service. Also, really delighted with the price, it was on par with the tile store. Good email communication, from acknowledging the order to invoicing. Cant fault anything. Would definitely use this company again.
18 januari 2026
Svar från Johnson Tiles UK
Hi Cecilia,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service provided and price. We hope you love your new tiles!
Many Thanks
Sophie
Extremely pleased with experience!
Extremely pleased with experience! There was a great choice of tiles at very competitive price, I saved £15/sqm on the tile I ordered which was fantastic value! Was great customer service, I emailed a question on a Saturday evening out of hours and got a response from Soraya within a few minutes, that element helped me make a quick decision and I placed the order within a few days. Kaitlyn and Zoe have also been great! Prompt delivery within 2 days of order, all went to plan! Thank you all very much!
14 januari 2026
Svar från Johnson Tiles UK
Hi Hugo,
Thank you for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the service provided, and managed to get such a good saving. We hope you love your new tiles!
Many Thanks
Sophie
Great company and customer service
Great company and customer service! We only needed a few tiles and looked on the outlet website and found some we liked. I contacted customer service by email to obtain blue light discount, not expecting a reply until the following day. I got a reply within half an hour from a lovely lady called Soraya. She was so accommodating and gave us a competitive price for a box of the tiles. She arranged for them to be moved from the warehouse to the outlet and kept us up to date at all times.
The staff in the outlet were polite, helpful and professional. Thank you all.
21 januari 2026
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Mrs Jackson,
Thanks so much for taking the time to write a review to thank our team. We are thrilled we could help in finding the tiles for your project. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Good quality tiles
We have not laid them yet, but the tiles look to be very good quality and were a bargain in the clearance sale!
1 januari 2026
Svar från Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you are impressed with the quality of the tiles, and the prices in our clearance sale. We hope you love your new tiles!
Many Thanks
Sophie
Reliable fast service
Having recently moved into a new build property I needed some tiles that matched what we already had in the bathroom.
Johnson’s tiles were very quick to send me a sample so that I could be sure of the match and then when I ordered the tiles came the very next day which is incredible service
Super impressed with the quality of the product and the customer service provided
Would definitely recommend this company to anyone buying tiles
13 januari 2026
Svar från Johnson Tiles UK
Hi Tracey,
Thanks so much for taking the time to write a review, and for your kind comments. We are so glad we could help with your bathroom project. We hope you love your tiles and please let us know if we can be of any further help.
Many Thanks
Sophie
Tiles arrived very quickly and well…
Tiles arrived very quickly and well packed. Recommended supplier.
12 januari 2026
Svar från Johnson Tiles UK
Hi Graeme,
Thanks for taking the time to write a review, we are so pleased you were happy with the service recevied. We hope you love your new tiles and will keep us in mind for any future tiling needs.
Many Thanks
Sophie
Chipped and smashed tiles
Order of 23 boxes tiles. All rear edges of tiles chipped, five boxes of tiles has badly smashed tiles
11 januari 2026
Svar från Johnson Tiles UK
Hi Ian,
We are very sorry for the inconvenience, we use third party hauliers and as tiles are fragile items, they can occasionally get damaged in transit. I believe our customer service team have been in touch with you and arranged foc replacements.
Many Thanks
Sophie
Lovely staff
I visited Johnsons tiles in Tunstall and was greeted by lovely staff who were really helpful with my requirements. 5* from me!
12 januari 2026
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Maria,
Thanks for taking the time to write a review, we are thrilled to hear you were so pleased with the help you received from our staff in the outlet store. We hope you managed to find what you were looking for, and please get in contact if we can be of any further help.
Many Thanks
Sophie
They helped me source original tiles…
They helped me source original tiles that were installed in a property over 15 years ago.
Great service, strongly recommend
1 augusti 2025
Svar från Johnson Tiles UK
Hi Hardeep,
Thanks for taking the time to write a review, it is greatly appreciated. We are so glad we could help with your search, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Fast and efficient service and…
Fast and efficient service and delivery. Good product.
13 december 2025
Svar från Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the service and delivery. We hope you love your new tiles.
Many Thanks
Sophie
Excellent service
Excellent service. The tile sample I ordered was delivered in the post very promptly. The 1901 tile is fantastic. Thank you, I will be ordering.
20 december 2025
Svar från Johnson Tiles UK
Hi Stephen,
That is great news! Thanks for taking the time to write a review, we are so happy you were happy with the service, and found the right tiles for your project. Please let us know if we can be of any further help.
Many Thanks
Sophie
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