Johnson Tiles UK Omdömen 791

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I received 5 FULL size tile samples free of charge that were extremely well packaged and arrived within 2 days of ordering - first class service! I will be placing an order for some tiles, but unfortu... Se mer

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Betygsatt 4 av 5 stjärnor

Really easy to order. Delivered within the 2-3 days I was told on website. I was also kept up to date that it had been dispatched & was on its way. The only downside was nothing to do with the orderi... Se mer

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Betygsatt 5 av 5 stjärnor

Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Se mer

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Betygsatt 5 av 5 stjärnor

Danny was extremely helpful when I called with a query about a tile which wasn’t now available and pointed me in the direction of similar ones. Ordering a sample was very easy, updates on its progress... Se mer

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Företagsinformation

  1. Keramiktillverkare

Skrivet av företaget

UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

791 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

I received 5 FULL size tile samples…

I received 5 FULL size tile samples free of charge that were extremely well packaged and arrived within 2 days of ordering - first class service! I will be placing an order for some tiles, but unfortunately not with Johnson Tiles as I can source the same tiles considerably cheaper elsewhere, which is a shame as I was so impressed with their service sending out the samples. If only their prices were a bit more competitive then they would have had my order.

7 maj 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi,

Thanks so much for taking the time to write a review, we are thrilled you were so happy with our service. If you contact our outlet on 01782 524040 or foutlet@johnson-tiles.com they can offer a price match guarantee.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Great service

Great service. Prompt delivery
Would definitely use again

1 maj 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Anthony,

Thanks for taking the time to write a review, we are so pleased you were happy with the service provided. We hope you love your new tiles!

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Good service

26 november 2025
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Hasan,

Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled you were pleased with the service provided. We hope you found the right tiles for your project, please let us know if we can be of any further help.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

I have only contacted and dealt with…

I have only contacted and dealt with Johnson tiles via email and telephone and have found them to be vey helpful efficient and courteous in sourcing and arranging delivery of the required tiles to me, they are an excellent company to purchase from, thank you

8 maj 2026
Omdöme utan inbjudan
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi David,

Thanks so much for taking the time to write a review, it is greatly appreciated. We are thrilled you were impressed with our customer service and are so pleased you found the right tiles for your project.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Great quality tiles

30 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi,

Thanks for taking the time to write a review, we are so pleased you were happy with the quality of our tiles. We hope you love your new tiles, please get back in touch if we can be of any further help.

Many Thanks
Sophie

Betygsatt 4 av 5 stjärnor

Would use again

Really easy to order. Delivered within the 2-3 days I was told on website. I was also kept up to date that it had been dispatched & was on its way.
The only downside was nothing to do with the ordering or delivery but it would be better if the sample size tiles where bigger as you can't always get a good match.

28 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Joanne,

Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you were happy with your order and that you found the process so easy. To reduce the environmental impact we only offer 10x10cm samples from our website, however we can arrange larger samples if required, by contacting our team directly.

Many Thanks
Sophie

Betygsatt 3 av 5 stjärnor

Staff were excellent

Unfortunately the product was damaged in transit but staff were excellent in resolving the issue.

27 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi,

Thanks for taking the time to write a review, unfortunately tiles are fragile items and can occasionally get damaged in transit, we do apologise for this. However, as you have noted we are happy to arrange foc replacements to resolve the issue when informed.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Fabulous service!

10 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Kate,

Thank you for taking the time to write a review, we are so pleased you were impressed with the service provided. We hope you love your new tiles, please get back in touch if we can be of any further help.

Many Thanks
Sophie

Betygsatt 4 av 5 stjärnor

Slow but good


Slow but good

8 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Warren,

Thanks for taking the time to write a review, it is greatly appreciated. If there were any delays with your order we do apologise, if you would like to contact our customer service team directly they can look into this for you.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Excellent service

2 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi,

Thanks for taking the time to write a review, it is greatly appreaciated. We are thrilled to hear you were impressed with the servce provided, and do hope you love your new tiles.

Many Thanks
Sophie

Betygsatt 4 av 5 stjärnor

Tile delivery

getting your product ready for delivery was efficient but it was spoilt by the delivery company giving three dates for delivery

13 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi David,

Thanks for taking the time to write a review, we do apologise for the confusion caused by the delivery company. We do hope you have now received your tiles, but please get in touch with us if not and we will chase this for you.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

The sample was sent to me really…

The sample was sent to me really quickly, unfortunately it wasn't a match for my existing tiles in my new Persommon home.

12 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Shaun,

Thanks for taking the time to write a review, it is great to hear from you. We are so pleased your sample came to you so quickly, and although it wasnt a match do get back in touch with us if needed to see if we can help any further.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Good experience

Fast delivery and very helpful when I had to message them about an incorrect tile

27 mars 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Roz,

Thanks for taking the time to write a review, it is greatly appreciated. We are so pleased you were impressed with the delivery and service provided, and hope you love your new tiles.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Well structured website and rapid delivery

Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing headaches and loss of earnings. The estimated delivery was 2-5 days but it arrived next working day. A breath of fresh air and very impressed.

9 april 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Brian,

Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you found the website and ordering process so easy, and that you were impressed with the delivery service. We hope you love your new tiles, please get back in touch if we can be of any further help.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Well the sample arrived on time

Well the sample arrived on time. Thanks

13 mars 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Ian,

Thanks for taking the time to write a review, we are so pleased you received your sample on time. We hope you found the right tile for your project, please get back in touch if we can be of any further help.

Many Thanks
Sophie

Betygsatt 1 av 5 stjärnor

Sample did not arrive

Sample ordered did not arrive at all. Went with a different company instead.

13 mars 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Vivien,

We are very sorry to hear this, we would be happy to arrange a replacement but understand if this is no longer needed.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Allison,

Thanks so much for taking the time to write a review, we are so pleased you were happy with the tiles and delivery. We hope you would consider us again in future.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

So pleased I found Johnson Tiles

Beautiful tiles, excellent quality and outstanding customer service. Thank you.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Louise,

Thank you so much for taking the time to write a review, we are thrilled you were so impressed with the quality of our products and the service provided. We hope you love your new tiles!

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Tiles delivered on pallet as expected…

Tiles delivered on pallet as expected and on the day specified, well wrapped and all were intact. Delivery driver was courteous .

6 mars 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi Mike,

Thanks for taking the time to write a review, it is greatly appreciated. We are so glad to hear your tiles were delivered as you expected, and hope you love them. Please get back in touch if we can be of any further help.

Many Thanks
Sophie

Betygsatt 5 av 5 stjärnor

Great service.

3 mars 2026
Logotyp för Johnson Tiles UK

Svar från Johnson Tiles UK

Hi,

Thank you for taking the time to write a review, it is greatly appreciated. We are so pleased to hear you were impressed with the service provided. We hope you found the right tiles for your project, and should you need anything else, please get back in touch.

Many Thanks
Sophie

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