Customer service is dreadful, I said on 2 occasions the items were nothing like the images in the website and why I returned them but had no response re this at all. Unfortunately my parcel went... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Customer service is dreadful, I said on 2 occasions the items were nothing like the images in the website and why I returned them but had no response re this at all. Unfortunately my parcel went... Se mer
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Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch... Se mer
Prompt delivery, everything well packaged, hassle free! The quality of the products that I received are outstanding. Altogether a great experience with this company. Will definitely be returning to sh... Se mer
We ordered a pack of 2 framed prints of a poppy & a teasel for our new home. When they arrived, the glass on one was smashed despite an amazing amount of packaging. It seems that the courier hadn’t... Se mer
Nestled in the heart of South Manchester, our small independent family-run company is dedicated to bringing timeless elegance and charm to your home. We pride ourselves on curating beautifully crafted seasonal collections that celebrate the art of home decoration. Specialising in exquisitely realistic faux flowers and floral arrangements, we offer a stunning selection that breathes life into any space. At our company, we believe that every piece tells a story, and we are passionate about helping you create a space that reflects your unique style and personality. Discover the beauty of thoughtfully curated home decorations that transform your living environment into a sanctuary of comfort and style.
Unit 3B North Quays Business Park, WA14 5EW, Altrincham, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought a lovely vase and faux flower arrangement. Arrived quickly and beautifully packaged, would order again!
Excellent customer service and communication from Jack!

Svar från Ivy Grey Interiors
The pieces I bought are quality pieces and great prices ! The website is easy to follow and delivery prompt !
I've been looking for some horse ornaments that were a different and these are really lovely so much so I bought both !!
Ordered this item arrived almost the next day great looking and well made product
Sophie from Ivy Grey interiors is so so helpful! I’m so happy with the personalised customer experience I have had. It is my first order but it will 100% be ordering more of their beautiful products. 10/10 recommend xx
From order to delivery it was 5 star , what I order arrived in excellent condition due to the great packaging , would use ivy grey interiors again !
This is the first time I have used this company and found them because of a particular bowl they were selling.
Any concerns I might have had about not having heard of them quickly evaporated.
WHAT A FIND… lovely products, great website, excellent service, well packaged and came quickly.
Love my bowl and this Company and will be using them again.
Can’t recommend them enough 😀
The items on this website are beautiful and well made and also they are that little bit to what I've seen elsewhere, which drew me to the site. When my items arrived I was extremely happy with how they'd been packaged, they were well protected and in an appropriately sized box. I love the items I received and would highly recommend this site
Really lovely accessories for our new home, reasonably priced and prompt delivery
I ordered a set of stone like birds which are beautiful sadly the smaller bird had a broken tail, I emailed with a photo and had a reply straight away apologising and another was sent out. Fantastic customer service and beautiful home accessories I will definitely purchase from ivy grey interiors again
These roses are absolutely stunning, they look so real. Despatched quickly and packed beautifully. Am so pleased with my purchase, have ordered many times from this company and will continue to do so. Thank you so much x
Absolute beautiful rabbit ornament which was packaged well and delivered on time. Customer service is excellent and all questions answered.
A pair of gorgeous vases! Well made & great quality. Love them!
I'm over the moon with my bobble bowl in white is a lovely centre peace on my coffee table. It was well packed and quick delivery, I will be using ivy grey again that's a promise one very happy customer 😀 I highly recommend you ..
Thank you emily
The items I bought are so realistic and excellent quality. I definitely recommend and i will buy from Ivy Grey Interiors again.
Bought a tissue box cover which rips tissues when you pull them out as the slit is too narrow. I sent videos to customer service to show them the problem. Rather than be apologetic, accept it’s a design fault, or offer to pay returns postage customer service have continually blamed me and refuse to pay return postage. Not what you expect from a small business!
Their faux flowers are also much cheaper looking in real life than in the styled photos on their website so definitely avoid these!
Beautiful high quality flowers, exactly what I was looking for. Service was great, would definitely recommend.
Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch - a pleasing flat surface but with the feet and part of head in a shiny glaze - they look and feel fantastic. Ivy Grey's service is outstanding - goods despatched swiftly and exceptionally well packed. Ivy Grey's team are a pleasure to deal with and I look forward now to seeing what comes along this autumn.... (Sorry bank balance!)
I ordered some candle holders, they are beautiful but two of them were slightly damaged on arrival, I contacted customer services and they arranged for replacements with no need to return the original items, great service ..no stars deducted as they sorted it very quickly with no fuss
Had to wait over 3 weeks for an order and poor communication.

Svar från Ivy Grey Interiors
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