Ivy Grey Interiors Omdömen 

167
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Customer service is dreadful, I said on 2 occasions the items were nothing like the images in the website and why I returned them but had no response re this at all. Unfortunately my parcel went... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch... Se mer

Betygsatt 5 av 5 stjärnor

Prompt delivery, everything well packaged, hassle free! The quality of the products that I received are outstanding. Altogether a great experience with this company. Will definitely be returning to sh... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a pack of 2 framed prints of a poppy & a teasel for our new home. When they arrived, the glass on one was smashed despite an amazing amount of packaging. It seems that the courier hadn’t... Se mer

Företagsinformation

  1. Heminredningsaffär
  2. också i
  3. Butik med korgprodukter
  4. Dekoration- och inredningsbutik
  5. Julpyntsbutik
  6. Möbelaffär

Skrivet av företaget

Nestled in the heart of South Manchester, our small independent family-run company is dedicated to bringing timeless elegance and charm to your home. We pride ourselves on curating beautifully crafted seasonal collections that celebrate the art of home decoration. Specialising in exquisitely realistic faux flowers and floral arrangements, we offer a stunning selection that breathes life into any space. At our company, we believe that every piece tells a story, and we are passionate about helping you create a space that reflects your unique style and personality. Discover the beauty of thoughtfully curated home decorations that transform your living environment into a sanctuary of comfort and style.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(167)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent customer service and communication from Jack!

30 juni 2025
Omdöme utan inbjudan
Logotyp för Ivy Grey Interiors

Svar från Ivy Grey Interiors

Hi Claire,

I’m sorry to hear you feel this way - we ask that any damages are reported to us in a timely manor in order to allow us to resolve, this is not an uncommon policy amongst online retailers.

As nearly 3 weeks had passed since delivery and receiving any reports of an issue, unfortunately we cannot be held responsible as we cannot ascertain how these items were damaged.

Many thanks,

Jack
Ivy Grey Interiors

Betygsatt 5 av 5 stjärnor

The pieces I bought are quality pieces…

The pieces I bought are quality pieces and great prices ! The website is easy to follow and delivery prompt !
I've been looking for some horse ornaments that were a different and these are really lovely so much so I bought both !!

30 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best service!

Sophie from Ivy Grey interiors is so so helpful! I’m so happy with the personalised customer experience I have had. It is my first order but it will 100% be ordering more of their beautiful products. 10/10 recommend xx

13 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a find

This is the first time I have used this company and found them because of a particular bowl they were selling.
Any concerns I might have had about not having heard of them quickly evaporated.
WHAT A FIND… lovely products, great website, excellent service, well packaged and came quickly.
Love my bowl and this Company and will be using them again.
Can’t recommend them enough 😀

21 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful items

The items on this website are beautiful and well made and also they are that little bit to what I've seen elsewhere, which drew me to the site. When my items arrived I was extremely happy with how they'd been packaged, they were well protected and in an appropriately sized box. I love the items I received and would highly recommend this site

31 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

I ordered a set of stone like birds which are beautiful sadly the smaller bird had a broken tail, I emailed with a photo and had a reply straight away apologising and another was sent out. Fantastic customer service and beautiful home accessories I will definitely purchase from ivy grey interiors again

29 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just stunning

These roses are absolutely stunning, they look so real. Despatched quickly and packed beautifully. Am so pleased with my purchase, have ordered many times from this company and will continue to do so. Thank you so much x

8 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I'm over the moon with my bobble bowl…

I'm over the moon with my bobble bowl in white is a lovely centre peace on my coffee table. It was well packed and quick delivery, I will be using ivy grey again that's a promise one very happy customer 😀 I highly recommend you ..

Thank you emily

3 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cheap product quality / poorly made

Bought a tissue box cover which rips tissues when you pull them out as the slit is too narrow. I sent videos to customer service to show them the problem. Rather than be apologetic, accept it’s a design fault, or offer to pay returns postage customer service have continually blamed me and refuse to pay return postage. Not what you expect from a small business!

Their faux flowers are also much cheaper looking in real life than in the styled photos on their website so definitely avoid these!

28 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ivt=y Grey - a superb business to deal with!!

Ive purchased a number of lovely whimsical spring/easter decorations this year including rabbits, coloured birds, Ombre Apples and gorgeous ceramic ducks. The latter in particular are so nice to touch - a pleasing flat surface but with the feet and part of head in a shiny glaze - they look and feel fantastic. Ivy Grey's service is outstanding - goods despatched swiftly and exceptionally well packed. Ivy Grey's team are a pleasure to deal with and I look forward now to seeing what comes along this autumn.... (Sorry bank balance!)

2 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Happy…

I ordered some candle holders, they are beautiful but two of them were slightly damaged on arrival, I contacted customer services and they arranged for replacements with no need to return the original items, great service ..no stars deducted as they sorted it very quickly with no fuss

4 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had to wait over 3 weeks for an order…

Had to wait over 3 weeks for an order and poor communication.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Ivy Grey Interiors

Svar från Ivy Grey Interiors

Hi Becky,

I'm sorry you felt the need to leave a 1* review - your order was dispatched less than 2 weeks after placing your order, which contained a pre-order item. We did reply to your email to let you know this when you emailed us, and all our pre-order items are labeled as such with estimated dispatch dates.

All the best,

Jack

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