IceboxAuto Liverpool Omdömen 

Hi my name is Kristinn from Iceland, I have Kia Sportage 2012, the factory radio was broken and I wanted to update, after some searching on the internet I found Iceboxauto.com, I immediately liked and contacted the company, told Robert what I wanted to do and he gave me good information about which device to buy, what model type and style. After a few days I got the device to Iceland. The device worked very well except for a small issue with rear camera, how should it be connected to the device so I contacted Robert and explained to him. Robert was awesome and gave me information how to connect. The device works very well and I am very happy with my business with the company, and especially good service from Robert. Definitely recommend this company, I will shop with Iceboxauto again

For some time now the ICE market has been awash with Aftermarket Android Head Units to bring slightly older cars up to date with the latest In car entertainment.

I’ve had An AMG Mercedes R230 SL for 8 years now and loved the car. However, one of the only things that troubled me was the dated in car entertainment and “Stone Age” Satnav. I’ve wanted to bring her into the 21st Century for some time but was concerned that all the custom fit units available seemed to be imports from China with limited aftercare support if any and little comeback should things not work out. After searching for some time I came across ICEBOX which retailed the unit I was interested in but had also operated out of the U.K. Though not the cheapest available for the unit, the extra spend required to give me the peace of mind of having a U.K. based firm to call on seemed like a small price to pay. “Long story short” Things could not have worked out better. I ordered and payed for the unit on line and the transaction could not have been easier. The staff at ICEBOX (Especially Rob) could not have been more helpful, and took every trouble to try to save me any unnecessary costs. Delivery was fast and secure by a reputable courier and the unit is now installed and working flawlessly. There were one or two minor issues with the install, but once again this is where the “small extra” cost came into it’s own, as the guys at ICEBOX were all over the issues, sorting everything locally. There were no problems with trying to make myself understood by staff on the other side or the world in different time zones, as can sometimes be the case when purchasing imported goods direct from third party foreign companies.

So all in all I could not be happier. Audio GREAT, Video GREAT, Streaming GREAT, Bluetooth Phone Connectivity GREAT, Satnav GREAT, ICEBOX Products and Customer Service. OUTSTANDING! Thanks Guys,

Mike

Excellent customer service throughout, with instant response from their technical support team when there were issues. No quibble refund in the end, despite having passed beyond the warranty period. Would thoroughly recommend as an honest retailer.

What great company Iceboxauto is, This can be a confusing and complex item to purchase & install
I am really pleased I chose to use a UK based company for these mainly Chinese made units and he gives a 2 year warranty

Rob and his staff have been fantastic, both pre-sales & post sales I have bombarded him with load of technical queries relating to the products
changed my order 3 times never an issue.
I had intended to install the unit myself but got cold feet and decided to drive up from London for them to install the unit, very happy with the result
weeks later as I get used to the unit I am still asking questions and Rob continues to provide answers

A great service from Icebox Auto

Very helpful would recommend these lads when youre looking to buy a stereo

This is the second time I've used Icebox Auto. I went back because of the level of support they offered and very fast delivery. Nothing is a hassle and they're happy to help and guide me as I did my own install (Live in Northern Ireland and not practical to travel to them).
Next time, like this time again that I need something I certainly won't go past them.
Stereos etc have a price, good service is priceless these days and they offer it gladly.

Had a small issue on a recently purchased Android CarPlay unit I could not get the panel lights to work ,contacted IceboxAuto they replied pretty quick and advised me what I needed to do .on carrying out there instructions the panel lights are now working .Great after sales service would definitely use these people again well done Rob a credit to the company

I ordered a CarPlay unit which unfortunately couldn’t be fitted due to wiring issues but Rob from iceboxauto went out of his way to source another unit and I am looking at getting that fitted soon. This company is well worth using for audio equipment and I would highly recommend them.

I am very happy with the product I purchased, a great quality entertainment unit.
the staff were very helpful with the order, installation and after sales support.

Great service, excellent customer service and after care service on point. I will recommend 💯.

Amazing place glad I found them. I couldn't get anyone to do my sterio was stuck on theft lock.
The guys booked us in and did a amazing job now got a fully working unit. Fitted it and explained how to use it so happy with it.
Couldn't recommend them enough! *****

Had an Android 12, 12.3" car play fitted to my C class Mercedes today. Great workmanship and very nice people. Highly recommended.

I drove down from Glasgow and got a new touch screen fitted. Unfortunately there was an fault and I had it removed and had my old screen put back in.

They offered to fix the problem and gave me several solutions. Unfortunately the distance was a bit too far, which was no fault of Icebox.
I have to say, the communication was first class. I was sent return labels and kept informed at every point. I was then refunded the full amount less the initial installation fee which I felt was very fair. You should have no hesitation using this company as they are honest brokers. Thank you Bailey and Robert.

I have to say, owning a difficult motor has put Rob and his team to task… they have risen to the challenge, after tiresome fault finding, they have come up trumps… I am a technophobe, but these folks have really helped my choice of aftermarket audio system,

Following my 3rd purchase from icebox and posting an initial review of the service received I fell compelled to add yet more praise to Rob and the icebox team. The unit I bought for my xc90 developed a couple of issues, but a simple polite mail to Rob informing him of the issues triggered a thunderbirds are go type response and he immediately leaped into action, nothing was left to chance replacement parts were sent out, phone calls made and taken, video calls, extensive pictures to ensure clarity of what was being said and prompt action ....I've said it before and you'll find it on thier advertising...icebox is the No1 place in the UK for aftermarket in car entertainment.....well done lads

Service from Robert could not have been better. He is knowledgeable and professional. I had issue with sterring wheel control on my transit custom, been struggling with it for overa year. With Robert’s advice, I got it work straight away. Couldn’t have asked for more. Thanks a million 😊

Recently fitted one of their units in my KIA Sportage. From my first enquiry the customer service was excellent. The guys ensured I got the correct unit for my vehicle, and sent me a couple of pics for wiring the amp, and a video link showing how to wire the reversing camera. The unit is awesome. If you're looking to upgrade your radio head unit, I would very highly recommend this company.

Great company fast service provided and great back up service

Got support from even before purchased. In making aire I had the right system for my car all the way to after I had installed the system myself. I did have a couple of little issues but they was easily solved and sorted by the assistance team can highly recommend

Really pleased with the service from Icebox auto. I had an initial niggle with self install, but Robert and the team were on hand to help me with instructions turned out to be my own error and quickly resolved I would highly recommend this company