IceboxAuto Liverpool Omdömen 

151
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent Service from Icebox Auto Really pleased with the service from Icebox Auto. The installation was professional, the finish was neat, and the new screen has made a real difference to the ve... Se mer

Betygsatt 5 av 5 stjärnor

I've been using Iceboxauto for years now, and had several headunit from them. The main reason is that the customer service and after-sales support is top notch. They're very responsive, and you... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Recently purchased head unit from Rob. Extremely helpful and very patient with all my questions before purchase. Unit is superb, all I hoped for and loads more. Had a slight snag with locating u... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Recently purchased the double din radio for my RCZ. (Fitting my self) Would highly recommend, the after sales support I have received has been amazing. Not being a car maniac or very electricity... Se mer

Företagsinformation

  1. Bilstereobutik
  2. också i
  3. Biltillbehör
  4. Butik med biltillbehör

Informationen kommer från olika externa källor

ICEBOXAUTO - Europe largest distributor of GPS, DVD, Android, Bluetooth, iPod for all makes of models of cars.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

151 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(151)

10 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Cannot recommend enough

A great experience from start to finish. The team are very approachable and friendly.
If you are seeking to buy In car entertainment items and are in the UK then look no further, these guys are the genuine article.

13 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an issue with my Apple CarPlay…

I had an issue with my Apple CarPlay which I purchased from Icebox, the first thing I did was to Google the company. I was really worried when I read the reviews , panicked a little and sent a concerned email. However I was pleasantly surprised with the reply, I was given clear instructions on how to return the unit and the reason that there could be a delay on the refund. I returned the unit and true to his word I received a PayPal confirmation of the refund being processed. I think the moral of the story is to not believe everything that you read, be polite

28 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Urgent Assistance

My daughter managed to stall the car four times on the trot, at the time we were using wireless Apple Car Play and somehow it caused it to freeze, the head unit still worked except for car play. I couldn't find how to force it to close or restart. Even after turning the car off and on again, it was still frozen. The normal thing we do these days is to spend ages scanning the internet for a random bloke who has suffered the same thing and yes sometimes we find him. However, I just emailed Robert at Icebox Auto and I had instructions on how to fix it plus some details on scenarios that can cause such a freeze. I'm so glad I used them.

24 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend Iceboxauto!

I bought a 10.25 android screen for my Mercedes and fitted it myself. I live in Scotland and I had a few problems, and after a WhatsApp video call with Rob the issues were solved very quickly and he was a great help. I had a few other issues over the last few days and Rob again came good with all the answers and help I needed.

1 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent! Fabulous backup and assistance sorting some installation issues and your man went above and beyond to help me sort this out. Now loving the android unit and can't shout out my recommendations for this company loud enough. Thank you so much.

28 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simply the best!

Simply the best customer service I’ve ever received! I’ve made 3 purchases so far from Iceboxauto for android headunits for 3 different vehicles and throughout the whole process I’ve been helped and all my questions have been answered quickly and in detail. One of the head units I purchased over a year ago and have still received help and technical support when I’ve needed it. None of the Headunits have ever let me down, I’ve recommended them to friends and family who have also gone through with their purchases and all say the same things I am - 5 stars! I would recommend icebox auto and their products to anybody!

5 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor experience with iceboxautos I…

Very poor experience with iceboxautos I would not recommend you buy from them unless you are local to Liverpool take your money and run better off paying less and purchase from aliexpress or ebay same units,no instructions with their units fitting is done blind and their knowledge of their products they sell is non existence,the one thing you keep avoiding is the 2 buttons fir eco/airbag what do about them nothing in settings and no holes for them to fit these important part of the car and you have solution for just keep avoiding it is that very professional???also your offer of a free removal of the unit is unreasonable you me to travel over 8 hours and over 400 miles to get this done your having a laugh you should come to me as unit is not fit for purpose

19 december 2022
Omdöme utan inbjudan
Logotyp för IceboxAuto Liverpool

Svar från IceboxAuto Liverpool

HI Martin, sorry you felt the need to leave this feedback. We feel that we have stretched beyond our normal capabilities to try and end this with satisfaction with the following.

1) Out of hours support Via phone and live WhatsApp video call with your engineer.
2) Free checking and removal of the product with our engineer.
3) Sending you extra expensive accessories for free.

Saying we are not knowledgeable to the product or install is a surprise to us considering we helped your engineer out of hours on the initial install and advised him where some of the cables go and how to access the hidden menus to check on configuration of the unit with the car.

Your only outstanding issue is the sim card not working. Baring in mind it was working as you admitted prior to the installer reinstalling the new part. Its not something we can compensate you for nor can we accept threats of these sorts of feedback if we do not pay you money.

Its unfortunate that you had issues but we resolved the initial issues you had with a new part. The issue now is something that your engineer needs to check over as the issue was only present after his removal of the radio.

As, we have advised. We are always here to help so you are welcome to get in touch if you need any assistance with the unit or the return of the item for a refund but please accept, we are not here to tolerate threats so please do not be offended if we choose not to reply to aggressive emails. We have extended your 28 days returns policy from our last contact to the 12th of January 2022.

Again, apologies for any grievances you have with this this transaction.

Betygsatt 5 av 5 stjärnor

A bit late leaving a review,reminded…

A bit late leaving a review,reminded after recommending iceboxauto to someone on Facebook forum.
I bought a unit back in July last year and although had to wait a while for delivery,it was well worth the wait.
Item and excellent,responsive and friendly support inspired me to leave a well deserved review.

18 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

keep up the good work

At first I was a bit sceptical about dealing with a company so far away from where I live, but after my first phone call to iceboxauto my mind was put at ease, so I made my purchase of the android screen the very same day and it arrived 10 days later, I installed the screen myself, which wasn’t to bad, give yourself a day with now interruptions. I have made several (lots) call’s for help with installation and setup and each time they have been so helpful I can’t rate them highly enough, keep up the good work guys 👏🏼 Andy J, in sunny torquay.

8 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An amazing service

An amazing service brought a head unit for my insignia from this company and can not fault them one bit always keeping you updated on the progress will 100% use them again in the future and will recommend to anyone 👍🏻 😀

18 augusti 2022
Omdöme utan inbjudan
Logotyp för IceboxAuto Liverpool

Svar från IceboxAuto Liverpool

Hi Callum, thanks so much for your kind words. We appreciate this. Iceboxauto :)

Betygsatt 5 av 5 stjärnor

Astra GTC OEM Headunit

From early days when I couldn't decide between Tesla Style or OEM for my Astra GTC. Rob was so helpful in answering my questions. Even during installation (which I did myself) he was there to answer my questions. All In All Excellent Service From Start to Finish

17 augusti 2022
Omdöme utan inbjudan
Logotyp för IceboxAuto Liverpool

Svar från IceboxAuto Liverpool

HI Ste, thanks so much for your kind words. Please get in touch anytime you need us. Iceboauto.

Betygsatt 5 av 5 stjärnor

Awesome

Awesome! Great product and fantastic service. My 12.3” android CarPlay screen is magnificent. Fits nicely in my bmw f11

4 juli 2022
Omdöme utan inbjudan
Logotyp för IceboxAuto Liverpool

Svar från IceboxAuto Liverpool

Thanks so much for your kind words, Rob. Get in touch anytime you need us.

Betygsatt 5 av 5 stjärnor

I have get in the past an Equipment…

I have get in the past an Equipment from the company. After long time I asked for some help - my expectation was an “I’m sorry those equipment is very old” … but no was! They help me with a lot of information! Wow! a service in that way after more that 2 years is fantastic Thank you!!!!

20 juni 2022
Omdöme utan inbjudan
Logotyp för IceboxAuto Liverpool

Svar från IceboxAuto Liverpool

Hi, thanks so much for your review. We offer lifetime support on all our products so contact us anytime you need us. Many thanks.

Betygsatt 5 av 5 stjärnor

Icebox Auto = 5 stars!!

Rob is fantastic! Very prompt and eager to help. I think I have found my reliable seller for all my car infotainment needs. His pre-sales advice was top notch. He was never pushy, offered in-depth advice and is always empathetic.

Post sales - i could always reach out to him for any technical queries relating to the product and he was as always prompt in his responses.

All in all - 5 stars for Rob & Icebox Auto

13 april 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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