Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Se mer
Amazing plants shipped with great care done many orders and everytime been good experience. Quality is next level! Customer service team are also great easy to contact and helpful. My only place onlin... Se mer
There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Se mer
Företagsinformation
Skrivet av företaget
Your go-to for rare house plants delivered straight to your door.
Kontaktuppgifter
Hall Nurseries, Upper Helmsley, YO41 1JY, York, Storbritannien
- info@houseofkojo.com
- www.houseofkojo.com
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought plants from other suppliers
I bought plants from other suppliers, House of ||||||||||Kojo was the best
.
30 december 2025
Absolutely not worth the price
Absolutely not worth the price. Looks like it was made in Microsoft Paint. When scaled up to 40x50cm which is what I ordered, you can see the pixels and print blurring. I definitely fell for the Instagram ads and regret it
Individually curated must refer to them being printed one at a time as there is nothing special or unique about the prints. The paper is decent quality, but the print looks like you could screenshot the image and go to your library to print it for a lot cheaper.
£10 each, sure, might as well. £35 each... Definitely not
9 januari 2026
Omdöme utan inbjudan
Svar från House of Kojo
Hi Charles,
This definitely does not sound right - I have one of these prints and it is definitely not as you describe. Could you forward a photo to info@houseofkojo.com as this sounds like a miss print and I would like to make this right for you. In the meantime I will check our existing stock to ensure this is not a faulty batch.
Thanks,
Otto
Lovely company to deal with
Lovely company to deal with, always beautiful healthy , well packed plants . I will continue to buy from them
22 december 2025
Pleasant shop
I enjoyed my lithops, they arrived undamaged, and the shop made sure not to send them when the weather was freezing, so they arrived well. Potting mixes look good too
24 november 2025
The customer service was great and the…
The customer service was great and the condition of the plants were safe and sound upon arrival.
22 november 2025
Great plant, well shipped
My hoya arrived nice and full, with one very long vine. No leaf loss during shipping, and the packaging was nice and protective. I would be interested to see how fast shipping is when there isn’t as high a demand, as I got it during the Black Friday sale, which they did send out an email explaining that this would impact how long it would take to ship orders.
25 november 2025
Svar från House of Kojo
Hey Anne,
I can see that you made a request to add our Winter Protection package to your order. An invoice has been forwarded to you for this but it remains unpaid, therefore the order has not shipped yet. If you would prefer we remove this and ship the order today, please contact our customer service team at info@houseofkojo.com.
Best wishes,
Otto
Great company easy to deal with
Great company easy to deal with. Plants are very good quality and well packaged so they arrive in good condition
12 november 2025
Omdöme utan inbjudan
Lovely plant
24 november 2025
Yet to receive my order made 24…
Yet to receive my order made 24 November so a little surprised being asked for feedback
24 november 2025
Svar från House of Kojo
Hi Susan,
I'm incredibly sorry it took longer than usual for your order to reach you. With a week of subzero temperatures followed by Black Friday sales, we had a large volume of orders to work through. I can see you have received this and I trust all arrived safely.
Best wishes,
Otto
Ordered 10 days ago
Ordered 10 days ago. Haven’t received anything. Emailed to find out where it is. No reply. Appalling.
21 november 2025
Svar från House of Kojo
Hi Mimi,
Having looked into this, I can see our customer service team did reply to your email within 2 hours. Prior to this you also received an email post purchase, explaining (as per at checkout) that we hold all orders not inclusive of our winter protection package when temperatures are below 5c, offering the option to add this. This has been followed up yesterday but we have not heard back from you. Please check your spam folder if you cannot see these.
However, as a gesture of goodwill, I will ensure your order ships today and includes our Winter Protection package to ensure safe arrival.
Best wishes,
Otto
Was really disappointed with how plants…
Was really disappointed with how plants arrived - some leaves were already wilted. Had hope they would revive, but they still aren't doing well, despite being described as almost unkillable.
3 november 2025
Svar från House of Kojo
Hi Jasmin,
I'm truly sorry to hear your plants arrived damaged. With the extreme cold weather at the moment this is not unheard of but our live arrival guarantee ensures any plants arriving in less than perfect condition will be refunded, replaced or credited as appropriate. Please reach out to us (info@houseofkojo.com) with images and we'll be more than happy to assist in getting this resolved for you.
Best wishes,
Otto
Almost over packaged but meant the…
Almost over packaged but meant the plant arrived relatively unstressed. Needed to be gently untangled but seems happy enough now.
28 oktober 2025
I ordered 4 tiny plants..although i…
I ordered 4 tiny plants..although i didnt realize just how tiny they would actually be..but its ok..they are perfectly healthy mini plants & my daughters will love them.. thanks.
26 oktober 2025
Absolutely gorgeous plants
Absolutely gorgeous plants! Very fast delivery with plants packaged very securely. Will definitely be making House of Kojo my go-to for plants.
22 oktober 2025
Big plant for good price
Loverly plant healthy and big good value and packaged well very happy with my purchase
28 oktober 2025
Superb quality
Superb quality, very healthy plants. Beautifully packed and quick delivery
24 oktober 2025
Good website
Good website, easy to navigate. Nice selection of plants and very pleased with the 2 hoya I ordered...in good healthy condition and very well packed. Thankyou.
24 september 2025
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