Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Se mer
Amazing plants shipped with great care done many orders and everytime been good experience. Quality is next level! Customer service team are also great easy to contact and helpful. My only place onlin... Se mer
There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Se mer
Företagsinformation
Skrivet av företaget
Your go-to for rare house plants delivered straight to your door.
Kontaktuppgifter
Hall Nurseries, Upper Helmsley, YO41 1JY, York, Storbritannien
- info@houseofkojo.com
- www.houseofkojo.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's my first time buying a plant from…
It's my first time buying a plant from them and I got the Rescue box - Indoor Plant - imperfect box. I got 3 plants and I can't see any imperfections! They are so beautiful and look really healthy.
It was well packed and delivery was fast!
I will definitely get more in Spring😊
Not a genuine seller
Recieved my order
They have sent a plant which is already dying all 3 leaves are burning and turning brown .
Have paid £20.
Will not recommend them at all

Svar från House of Kojo
Delighted with my purchase
I emailed asking about shipping and staff were lovely and replied promptly and sorted me out. Got the plant today and it's the Thai constellation Monstera and it is so pretty. Made my day. Arrived packed beautiful and looks healthy and happy. Will be buying from here again 😍
I ordered a lovely monstera which…
I ordered a lovely monstera which unfortunately was broken when it arrived. I emailed and Jess resolved my issue very quickly. The plant was packaged very well but I guess it can't be 100% all the time. Would definitely recommend and will be buying more
Fantastic plant and experience
My Thai Constellation turned up and was more than i expected. Speedy delivery and super price, couldnt be happier with my purchase
Wonderful plants , brilliant company
Oh wow! What an amazing suprise ! I got a beautiful Pachira Aquatica which is a beautiful specimen and a rescue box of 4 beautiful babies. The rescue box contained an alocasia green dragon, philodendron white wizard, philodendron gloriosum and a hemigraphis Snow White. Only 2 of them had a damaged leaf, otherwise they were practically perfect in every way ! I can see these boxes becoming my new obsession! I’ve already ordered a Thai Constellation Monstera and cant wait to order the next rescue/imperfect box ! Thank-you House of Kojo/grow tropicals I couldn’t be happier
Second purchase from House of Kojo and…
Second purchase from House of Kojo and another amazing plant to add to my collection, a beautiful high grade Thai constellation which I got for a steal, brilliant value, quality and shipping. Thank you very much!!!
Beautiful plant
Beautiful plant, better than I anticipated and will definitely purchase from you again
Amazingplants
Ordered plants from house from House of Kojo a few times, the plants they send me look amazing and are doing so well!! Even the plants from the recue box are doing well and thrive. Will order more in the future
Not a great experience
I'm sad to be writing this review as I had high hopes for House of Kojo. However, the Thai Constellation Monstera I ordered arrived with significant damage to one of the (three) leaves. I emailed and was told it could not be replaced, but I could return it - I didn't want to do this as I'd wanted to own this plant for a long time - or receive 50% credit to my account. This did not include postage, which is expensive. I then signed up for their newsletter in order to receive a birthday credit. I planned to put this towards a new plant. I emailed again to confirm when this would arrive and was told 11am on my birthday. This didn't materialise. I have now emailed twice and had no response regarding this. The damage to the original plant I was sent looks even worse now and I am nervous it may infect my other plants, despite being assured this would not be the case. Overall, this hasn't been a great experience.

Svar från House of Kojo
Great to deal with
Always a good selection, and the customer service is always really good. Swift response, and always friendly and helpful. I have purchased multiple times from here and had some lovely plants. When there has been an issue, they have sorted it.
More discrimination from “mainland” UK companies 🙄
Have been a customer for 5+ years, just went to place a large order only to find they’ve cut off shipping to Northern Ireland. More discrimination from “mainland” UK companies 🙄

Svar från House of Kojo
Highly recommended.
Excellent plants, packaged well and delivered promptly. Highly recommended.
Will probably buy from House of Kojo indefinitely
Every plant I’ve ever received from this company has not only looked incredible on arrival but also thrived under my unfortunate care. The plants are clearly well loved, they have a lot of knowledge which they share through great advice and guides online and the plants are always packed very well so they arrive healthy. I also don’t know any other company that offers rare plants so affordably and easily.
I am always looking at products and…
I am always looking at products and plants that I want to know more about, so I really like the website and hope to take advantage or some plant based apps I can use for plant propagation or just general plant care advice.
I've had lots of plants but these live!!!
I really love the plants and the lovely pots I've had
Beware that 6cm baby plants are at most…
Beware that 6cm baby plants are at most 4-4.5cm tall.
Both plants I received have pest/ fungal looking damage on their leaves

Svar från House of Kojo
Plants are beautiful
Plants came. Well packed really lovely can’t wait for them to grow to get the lovely colours coming through v be dry pleased with my order. Cathy
Very Disappointed – Received Diseased Plants, No Response from Support
I ordered for £80 from House of Kojo and was extremely disappointed with what I received. Two of the plants arrived clearly diseased with visible signs of bacterial/fungal infection on all of their leaves. They were obviously in no condition to be sold.
I immediately emailed their customer support with photos and a request for a replacement or refund, and got no response. After the follow-up, they offered me a 15% discount. That is for the plants that should have been trashed but never shipped to a paying customer. They were also trying to convince me that this was a mechanical damage, not infection :) Yep, black spots on all of the leaves - including the newly emerged young ones - are a clear sign of a mechanical damage, right. I sent more evidence and videos and they never responded despite several follow-ups.
It’s unacceptable for a company to ignore genuine customer concerns, especially when they’re selling live plants that require care and quality control. This was my first order and such experience has left me frustrated. I would strongly caution others to think twice before ordering from House of Kojo.

Svar från House of Kojo
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