Lots of information on website. Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs. Ordering and delivery were faultless.
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Det här tycker kunderna
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and... Se mer
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Very happy with everything so far. Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally s... Se mer
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Absolutely great. Very efficient. I am extremely pleased. Garden waste composts quickly and easily. Great service, quick delivery!
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Företagsinformation
- Trädgård
- också i
- Trädgårdsbutik
Skrivet av företaget
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Skrivet av företaget
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Kontaktuppgifter
Spennymoor, Storbritannien
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4,7
Utmärkt
887 omdömen
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Svar från HOTBIN Composting
Thanks for the review, glad the instructions and follow-up email helped. Customer Service are available 5 days a week if you have any questions.
Quality product
Quick delivery and good instructions. Nice quality product. Not set it up yet, my fault not theirs so can’t comment on the effectiveness as a composter yet.
22 maj 2026
Svar från HOTBIN Composting
Thanks for the feedback, quick delivery, clear instructions and quality product is a good start!
No judgement on the “not set up yet” part. Life, weather and cups of tea do have a habit of getting in the way. 😉
When you’re ready, we hope your HOTBIN gets cooking well.
Chelsea Flower Show Hotbin stand
I visited The Hotbin stand at the Chelsea Flower Show and I was reminded that I needed more wood chippings as my very busy worms were not altogether happy with a rather boggy compost they were living in!! I do believe that they are happier now. Very important to have happy worms. The Hotbin concept is such a good way to make compost in a small London garden and it's easy to maintain. That is all important to an Octogenrian albeit a sprightly one! Thank you!
22 maj 2026
Svar från HOTBIN Composting
Love this review - happy worms, happy life!
Thank you for visiting us at Chelsea and for such a lovely note. Glad the wood chippings have helped restore harmony in the HOTBIN, try adding a few handfuls of shredded paper if you have any - this can help reduce bogginess further if necessary. Great to hear it’s working well in your small London garden.
Svar från HOTBIN Composting
Prompt Composting Too! 😉
Glad the service was speedy and that the website and advice was useful!
Ordered hotbin and it was delivered…
Ordered hotbin and it was delivered very quickly well packaged and with the instructions enclosed was easy to set up.
1 juni 2026
Svar från HOTBIN Composting
Thanks for the review and happy hot composting!
Great customer service team
I bought the hotbin online after the Chelsea Flower Show and it was delivered quickly as promised. Sadly, the product itself was not right for me and I have now returned it. Customer service was good although I had pay £40 for the delivery/collection. All round, service was very good. Thank you.
3 juni 2026
Svar från HOTBIN Composting
Thank you for the kind review and for visiting us at Chelsea. Sorry HOTBIN wasn’t quite the right fit for you in the end. We’re really pleased to hear that your all round experience of our customer service was positive!
Svar från HOTBIN Composting
Glad we could get the replacement sorted and out to you quickly. Hope everything’s now up and running as it should be!
Easy to use website
Easy to use website. Choosing the bin we wanted was easy and delivery was quick.
2 juni 2026
Svar från HOTBIN Composting
Thanks for the review, glad choosing the right HOTBIN was straightforward and everything arrived quickly. Hope you’re up and composting in no time!
very satisfied with the HOTBIN
2 juni 2026
Svar från HOTBIN Composting
That’s music to our compost-loving ears. Thanks for sharing!
Svar från HOTBIN Composting
Thanks for the review, lovely to hear the your HOTBIN has proved easy to use and is happily composting away. 👍
Svar från HOTBIN Composting
Always good when everything goes exactly to plan, thanks for letting us know! 🙂
Svar från HOTBIN Composting
Our range of spare parts is perfect if you need a quick and easy fix to keep the HOTBIN doing its thing for years to come. Thanks for the review glad you found the part you needed.
The hot bin arrival and installation …
The hot bin arrived in good condition and within the anticipated time. I found it straight forward to install as this was my second bin and a simple construction
20 maj 2026
Svar från HOTBIN Composting
HOTBIN number two, huge proof that you are happy with the results. Thanks for the review. Happy composting!
Good service for spare part.
Easy to order the part I needed, easy to make payment, delivery time excellent and product fitted perfectly.
28 maj 2026
Svar från HOTBIN Composting
Great to hear the spare part did the trick an the whole process was no-fuss!
Svar från HOTBIN Composting
Glad everything arrived as and when expected.
Svar från HOTBIN Composting
Thanks for the lovely words! Chelsea was a fun week, we’re chuffed you felt well looked after. Enjoy your HOTBIN and the quick composting.
Very Happy
I had a couple of questions, so I rang and they were answered promptly
Quick delivery
5 maj 2026
Svar från HOTBIN Composting
Thanks! We’re really pleased you got the help you needed straight away and that your HOTBIN arrived pronto.
Exactly As Described.
The product was easy to identify and select from the web site making purchasing easy. It was easy to pay for and delivery was prompt. The instructions provided with the composter were easy to follow and set up was without issue.
5 maj 2026
Svar från HOTBIN Composting
Easy on every front then! The HOTBIN composting process should prove quick and easy as well. That said, if you ever need any support please do get in touch!
Great help and advice from the team at…
Great help and advice from the team at the Chelsea Flower show and purchased one when we got home. Delivered quickly, set up following the instructions and we are away, temps up in the green zone and hopefully composting well on the way at the bottom of the hotbox
26 maj 2026
Svar från HOTBIN Composting
That's fantastic to hear, glad the team at Chelsea were able to assist you. Also great to hear that your HOTBIN is already in the HOT Composting zone.
Just remember that your first batch of HOTBIN compost will always be the roughest batch as you've added the waste to a cold bin but you will start to good quality general purpose compost in your second and third batch's.
The HOTBIN Team
Not impressed with the straps
Not impressed with the straps, no instructions how to do them up correctly and isn’t possible to get them tight.
Don’t tell me to look at U tube! I have done that.
26 maj 2026
Svar från HOTBIN Composting
We are sorry to hear that you have had some difficulties with the HOTBIN straps. Thank you for the feedback we will pass this information back to the team for future improvements.
If you are struggling to get the strap tight then you can always try wedging a piece of wood in-between the the HOTBIN and strap to fill the gap.
If you have any further queries then please get in touch with our customer support team.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
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