Lots of information on website. Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs. Ordering and delivery were faultless.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and... Se mer
Företaget har svarat
Very happy with everything so far. Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally s... Se mer
Företaget har svarat
Absolutely great. Very efficient. I am extremely pleased. Garden waste composts quickly and easily. Great service, quick delivery!
Företaget har svarat
Företagsinformation
- Trädgård
- också i
- Trädgårdsbutik
Skrivet av företaget
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Skrivet av företaget
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Kontaktuppgifter
Spennymoor, Storbritannien
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4,7
Utmärkt
887 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Glad to see you sell spares
I was really grateful to see I could order just the top plate, vent and charcoal after a rat ate through ours. It's arrived very quickly and fitted easily.
18 september 2026
Very prompt delivery and excellent…
Very prompt delivery and excellent communication, in which Hotbin skills in getting started are well described. I'm already up to full operating temp for a finished compost in 30 days!
15 september 2026
Svar från HOTBIN Composting
It’s great to hear that your HOTBIN is already up to full operating temperature between 40-60°C, a fantastic start to your hot composting journey! It's very rewarding to see all your waste turn into useful compost for the garden. If any questions crop up along the way, our team is always happy to help.
Happy composting!
The HOTBIN Team
Absolutely great
Absolutely great. Very efficient. I am extremely pleased. Garden waste composts quickly and easily. Great service, quick delivery!
13 juli 2026
Svar från HOTBIN Composting
Thank you for your wonderful five-star review. We’re delighted that you’re so pleased with your HOTBIN and that it’s making composting your garden waste quick and easy.
Thank you for taking the time to share your experience, and we hope you enjoy putting your compost to good use in the garden.
The HOTBIN Team
Swift Service
Only needed a small part but the ordering process was easy and the delivery was very quick.
14 juli 2026
Svar från HOTBIN Composting
Good to hear, thanks for share this positive experience.
The HOTBIN Team
Lots of information on website.
Lots of information on website.
Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs.
Ordering and delivery were faultless.
16 september 2026
Svar från HOTBIN Composting
Thank you for your lovely review. We’re pleased you found the information on our website helpful when choosing your HOTBIN, and that ordering and delivery went smoothly.
It sounds as though you have plenty of kitchen and garden waste to put to recycle! We hope you enjoy turning it into compost for your garden. If you need any advice as you get started, our team is always happy to help.
Happy composting!
The HOTBIN Team
Svar från HOTBIN Composting
Great to hear, thanks!
Very pleased
My HOTBIN arrived promptly after ordering it. It was well packed and in perfect condition
6 september 2026
Svar från HOTBIN Composting
All sounds pretty positive, thanks for sharing this. 👍
Happy Composting
Good products
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and on eg "You Tube" to keep the composting going .
9 september 2026
Svar från HOTBIN Composting
Thank you for your review. We appreciate that a HOTBIN is a bit of an investment, but you're doing your bit for the planet and hopefully saving on council green waste collections and shop bought compost too. You are right, if you look after your HOTBIN it will keep making compost for well over 10 years!
Glad you’ve found the composting advice and videos helpful. There’s always something new to learn as the seasons change, and our team is here (via email or freephone) if you ever need a hand. Thank you for choosing HOTBIN!
Svar från HOTBIN Composting
Fantastic to hear, thanks for sharing! 👍
Very happy with everything so far
Very happy with everything so far.
Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally sent a new one as an attachment in an email but asked if I could also have one posted as I don't have a printed. They were very obliging
6 september 2026
Svar från HOTBIN Composting
We’re delighted to hear you’re happy with your HOTBIN so far, sorry the instruction booklet arrived a little damp. You are right, it's much better to have an official printed copy, so we’re pleased the HOTBIN Team could sort this promptly for you. Thank you for bringing this to our attention, and we wish you every success with your composting.
Efficient service altogether.
31 augusti 2026
Svar från HOTBIN Composting
Thanks for feeding this back to us.
The HOTBIN Team
Once paid I received it very promptly
Once paid I received it very promptly, it came well packaged.
31 juli 2026
Svar från HOTBIN Composting
Good to hear you had a positive delivery experience! We hope you're now enjoying getting your HOTBIN up and running and seeing the benefits of turning food and garden waste into valuable compost.
Happy composting, and thank you for choosing HOTBIN!
Svar från HOTBIN Composting
Thank you for taking the time to leave a review, and happy composting!
Fast service
ordered a couple of spare parts and received them within a few days. Great service
27 augusti 2026
Svar från HOTBIN Composting
Good to know, thanks!
Excited to get composting.
Hotbin were helpful and friendly to deal with and product was delivered promptly.
25 augusti 2026
Svar från HOTBIN Composting
We're excited for you too! Delighted to hear the team was helpful and friendly. Happy composting!
The HOTBIN Team
Ordering was straightforward
Ordering was straightforward, delivery was prompt. Packaging was good.
24 augusti 2026
Svar från HOTBIN Composting
We’re pleased you found the ordering process straightforward and that your order arrived promptly and well packaged.
The HOTBIN Team
Very prompt response with an issue
There was an issue in that I did not initally receive a spare part I ordered. Once Hotbin became aware they ensured the part was sent which I received within two days. I have my Hotbin over 5 years now and look forward to many more years of compost making.
15 augusti 2026
Svar från HOTBIN Composting
Sorry to hear this, that’s certainly much longer than we’d expect, and we understand why you’re disappointed.
We have checked and the item was despatched on the 17th Aug. The HOTBIN Customer Service Team will be in touch so we can get it resolved for you as quickly as possible!
Easy ordering proces
The ordering process via the website was quick and easy, the package arrived as promised and well packaged
19 augusti 2026
Svar från HOTBIN Composting
Glad everything arrived as promised and safely packed. Thanks for taking the time to share.
The HOTBIN Team
Arrived promptly and well packaged
Arrived promptly and well packaged. Customer service was very helpful when I had a query. Set up instructions were good.
17 augusti 2026
Svar från HOTBIN Composting
Great to hear, glad the team helped with your query and that the set up was straightforward with the instructions provided!
The HOTBIN Team
As always spare parts perfect and sent…
As always spare parts perfect and sent promptly.
17 augusti 2026
Svar från HOTBIN Composting
Good stuff! 👍
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